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In NYC, it is hard to find a nice, luxury hotel, with modern, quality amenities, and a reasonable price, that can accomodate more than 2 people. The Westin Grand Central does just that! We stayed here in late July with our 2 kids, and had...More
Perfect location. Brilliant hotel. Incredibly friendly staff. Rooms are spacious and the beds are so comfortable. The housekeeping service was top class and how they managed to make our room look brand new each day I do not know! Free Wi-Fi. Only be careful with...More
I stayed here for 3 nights in June with my husband. It's a fairly standard hotel; what you'd expect from a big business-type hotel. The room was clean, the bed was satisfactory and the location was convenient.More
1 Thank Donna_Duckworth
Response from Bhumika B, Donna_Duckworth at The Westin New York Grand CentralResponded 6 September 2017
Thank you for taking the time to review our property. I am sorry to hear that our hotel did not meet your expectation during your recent visit with us. We hope you will permit us an opportunity to regain your confidence in our...More
Checked in mid afternoon on Thursday, no queue and we were given a room on 41st floor with view of Empire State Building & East River.
Room was large enough for 4 - the lady at check in had warned us about price for minibar...More
Typical average hotel in NYC. Very noisy... what do you expect. But the plumbing of this hotel is so wrong. When the neighbor takes a shower or flushes... you will know! Oh yes... you will know. The shower curtain was smelly.
This was a disappointing...More
Management response:Responded 3 September 2017
Thank you for taking the time to review our hotel. I am sorry about the plumbing and noise issues you encountered while staying at the Westin Grand Central.
I am grateful to you for taking the time to provide feedback and do sincerely...More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Response from Bhumika B | Property representative |
Thank you for reaching out to us. We do have safety deposit boxes in our guest rooms. You may also store your luggage with us prior to checking into your room if your room is not ready.
Hello! I booked the room using Hotwire I really don't have anyone specific to contact. I suppose you can call the hotel direct to see if they can give you a good rate. Hotwire offers rooms based on availability. Each time... More
Hello! I booked the room using Hotwire I really don't have anyone specific to contact. I suppose you can call the hotel direct to see if they can give you a good rate. Hotwire offers rooms based on availability. Each time it's different and you don't know what hotel you'll get until you pay. I requested a four star hotel and the Westin was offered. I've used that site many times and have always been satisfied.