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The Westin New York Grand Central

PricelineUS$183*
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GreenLeadersBronze level
02/04/2017 03/04/2017
1 room 2 adults 0 children
US$399*
US$183*
Great Deal
US$186*
US$190*
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3,053 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin New York Grand Central
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Showing 2,445: English reviews
Bristol, United Kingdom
Reviewed 6 days ago NEW

Excellent choice of hotel ( advise from Nigel at Miles Morgan Travel ). Staff friendly, room comfortable there was a mini bar but no price list (no prices for room service either). We asked for and got a small fridge and kettle sent up to room. A shame the lobby had limited seating for people waiting for transport after checking...

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Helpful?
Thank lynmaffs
Skovde, Sweden
Reviewed 1 week ago via mobile

Very good location with walking distance from e.g times square and central park. From our room we could see empire state building. Good service from staff before and during our stay. Nice and clean room.

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Thank Andreas L
Tadworth, United Kingdom
Reviewed 1 week ago

hotel was very nice, rooms are a good size and staff very friendly and welcoming. Food provided for our meetings was very nice, the hotel is located close to Grand Central Station. Had a very nice time.

Review collected in partnership with this hotel
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Thank Alison M
New York
Reviewed 1 week ago

My room was lovely; warm atmosphere, nice furnishings and comfortable bed with clean bedding and an extra blanket. The thermostat was working well and when the room got a bit chilly for me during the blizzard, the heat came up immediately. The bathroom was bright, clean and modern without being too 'slick'. Hotel has excellent location; friendly staff; the food...

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Thank V7819WPginas
Reviewed 1 week ago

A quick 15 minute walk from Time Square....Great hotel with easy access to action. Was a pleasure staying here. Everything was great, for the time we actually stayed in the hotel. Check-in was a breeze and the room was spacious and clean. The staff was really nice and was willing to help except for one grumpy old bellman. My view...

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1Thank JAHlady
Woodbridge, CT
Reviewed 1 week ago via mobile

We stayed one night and 1. the toilet wouldn't flush. It took three calls over about six, yes 6, hours to get it fixed. Three different plumbers, no explanation. Not fixed until after midnight. 2. We asked for subway directions at the front desk (no concierge available about 11 am on a Saturday) and both front desk clerks told us...

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2Thank cmbstravel
Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review

Hello cmbstravel, Thank you for taking the time out to review our hotel, I am sorry to hear about the issues that encountered during your stay with us. I see that Mariah was working with you, but I would be delighted to have the opportunity to look further into issues presented during your stay. Please feel free to email me...

Reviewed 1 week ago via mobile

We stayed here right before nye so I don't know if this contributes to the cop car noise, but it was non stop I couldn't sleep. The hotel was nice clean and tidy. Staff where very friendly. However they take a $500 deposit and if your traveling from Australia you won't get this back on your card for 30 days...

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Helpful?
Thank dinksunited
Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review

Hello dinksunited, Thank you for taking the time out to review our hotel. I am sorry to hear of the issues that you encountered during your stay with us. I would be delighted to look further into detail in your stay. Please feel free to email me at ShareExperience.03789@starwoodhotels.com. Thank again for your feedback and I look forward to hearing...

Calgary, Canada
Reviewed 1 week ago

My daughter and I stayed her for a week and loved it. So easy to walk to Grand Central and catch the subway to anywhere we wanted to go, yet nice walking distance to the theatre district, Times Square, Rockefeller Centre and so many great restaurants, cafes and shops. The fitness room was great - spacious, never too crowded with...

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Thank 881valeriel
Bournemouth, United Kingdom
Reviewed 1 week ago

Very comfortable hotel and perfectly situated for site seeing. Rooms were on the smallish side but that's the norm for NY- more than adequate.The Staff were very helpful and invaluable to point us in the right direction for great dinning :)

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Thank EIMS_Reception
Lincoln, Nebraska
Reviewed 1 week ago

I stayed at the Westin Grand Central this weekend while I had meetings at the UN. Check in was fast and efficient - and done with a smile. The room was very comfortable. I left my jacket at the coffee bar and the staff let me know where to find it and made sure I had it before I headed...

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Thank 10Dots

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02/04/2017 03/04/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin New York Grand Central hotel is located in the heart of midtown Manhattan. Our hotel is ideal for both leisure and business travelers as it is ideally located near Grand Central Terminal. ... more   less 

Additional Information about The Westin New York Grand Central

Address: 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: €210 - €533 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York Grand Central 4.5*
Number of rooms: 774
Reservation Options:
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Also Known As:
The New York Helmsley Hotel New York City
The Hotel New York City
New York Helmsley Hotel
Hemsley New York
Helmsley Hotel New York
The New York City Helmsley
Helmsley New York
Hotel Style:
#62 Green Hotel in New York City
#151 Luxury Hotel in New York City
#157 Romantic Hotel in New York City
#166 Family Hotel in New York City
#174 Business Hotel in New York City
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Everything was great! ”
 of 5 bubbles P4219QGkathyl, 24 Mar 2017 | Read review
“I think every room is good enough”
 of 5 bubbles Raspeed, 21 Mar 2017 | Read review
“Ask for a high floor if you need some quiet.”
 of 5 bubbles Kinnsao, 19 Mar 2017 | Read review
“Ask for room higher up has less street noise.”
 of 5 bubbles lynmaffs, 19 Mar 2017 | Read review
“Higher floors have a great view.”
 of 5 bubbles JAHlady, 15 Mar 2017 | Read review
5 of 5
Priceline
US$183* /night
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Booking.comUS$186
Hotels.comUS$190
TripAdvisorUS$186
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Prices are for 1 room, 2 adults
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