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The Lombardy Hotel

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399 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Reviewed 17 September 2016

I stayed for 8 nights. room 707 a little bit old...air condition very loudi Excellent restaurant-"American cut" We got a coupon for breakfast' even our room price was without. Very friendly staff; from the front door till the waiters in breakfast. The room was very clean and it was nice to come back every night. Very close to moma.

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Thank אורנה ו
E_Ferrell111, Manager at The Lombardy Hotel, responded to this review

Hello Orna and thank you very much for being our guest! We're very delighted your experience at The Lombardy overall has been a very pleasant one, especially from the service you received from our dedicated staff. We thank you for telling us about the air conditioning and decor in your room, we will address this forthwith so the next guest...

Reviewed 15 September 2016

Paid for an 8 night stay in a one bedroom suite 5 months in advance. Rang twice before arrival and told guaranteed high floor (7/8 for one bed suites). Arrived after 22 hours from Australia handed keys to floor 3 - open the window and behold not just scaffolding but wooden platform for renovation work. Hotel response "we can't guarantee...

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2Thank Lpofbrisbane
E_Ferrell111, Manager at The Lombardy Hotel, responded to this review

Hello Lp and thank you very much for choosing to stay with us for your extended holiday to New York. Our goal is to make each and every guest who stays at The Lombardy feel home away from home, and guest satisfaction is paramount to us. For you we couldn't be more apologetic that we missed the mark. You did...

Philadelphia
Reviewed 13 September 2016

I stayed at the Lombardy for 10 days in apartment 908, a one bedroom with two beds. The apartments are individually owned, so each one is different. The beds and chairs were comfortable. The apartment was spacious (for NYC) and interestingly decorated. The kitchen is tiny and I didn't notice I walked past it when I first arrived. I thought...

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Thank Latoya R
E_Ferrell111, Manager at The Lombardy Hotel, responded to this review

Hi there Latoya and thank you ever so much for choosing our hotel for your extended visit to New York! We're very delighted to know your stay with us as our guest overall has been a very pleasant one. Our primary goal is to make everyone feel home away from home and we're very happy to know we've more than...

California Hot Springs, California
Reviewed 12 September 2016

Our room was very spacious especially considering its convenient location and promixity to Central Park. For the price, it was a great deal for NYC and included breakfast. We reserved a deluxe room and were upgraded to a Suite with queen bed and separate living area. They bedroom was easily fit 2 foldaway beds for our kids. The bathroom was...

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Thank Elaine1a2b3c
E_Ferrell111, Manager at The Lombardy Hotel, responded to this review

Hi there Elaine and thank you and your parents very much for staying with us! We're very delighted your experience at The Lombardy overall has been a very pleasant one--we love spoiling our guests!! We thank you for letting us know about the air conditioning in your parents' room; if you message us on TripAdvisor which unit it was we...

Spring Lake, New Jersey
Reviewed 25 August 2016

Had a very enjoyable stay at The Lombardy; courteous staff, very clean and quiet room. The valet parking and free breakfast were major pluses. The hotel allowed us to keep our bags there for many hours after check-out which helped tremendously. I wish they had more outlets near the bed for a c-pap machine. There was 1 behind the bed...

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Thank jheals1204
E_Ferrell111, Manager at The Lombardy Hotel, responded to this review

Hi there jheals1204 and thank you very much for being our guest at The Lombardy! We're very delighted your experience at our hotel has been very pleasant one, and it's a joy knowing our services and amenities and our dedicated staff have been of great help to you. Guest satisfaction is very important to us. That includes your comfort especially...

San Francisco, CA
Reviewed 24 August 2016

have stayed here several times, each room is different, all are good, inquire about accommodations, adequate breakfast is a nice feature, professional service, good location, close to restaurants,services, sites

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Thank stockbridge
E_Ferrell111, Manager at The Lombardy Hotel, responded to this review

Hi Stockbridge, and thank you very much for staying with us! We're very delighted to be your home away from home, and we are also very happy each experience at the Lombardy as our valuable guest is a most pleasurable one. Your satisfaction is very important to us, and it's good to know our amenities and dedicated staff deliver. We...

Singapore
Reviewed 21 August 2016

We stayed at Lombardy Hotel during 3-9 August 2016. During check-in time, the front desk staff never greeted us with a smile! And this was the same during our entire stay of 5 days there. Hotel staff did not seem to understand that they were in the hospitality business, and they were certainly not very hospitable! I will never stay...

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Thank Friedrich Wu W
E_Ferrell111, Manager at The Lombardy Hotel, responded to this review

Hello Professor Wu and thank you very much for staying with us. We also thank you for your feedback--any and all reviews from our valuable guests reflective of an experience below their expectations of a hotel stay are addressed very seriously. We have brought the matter to the attention of the Director of Front Office Operations to make sure he...

Los Angeles, California
Reviewed 18 August 2016

I've waited some time to write this review so I can have a clear head. We're life long NY-ers who recently moved; we lived 4 blocks from this 'hotel.' Let's start w/the pluses; large sized rooms, recently updated public areas, location close to transportation. We specifically chose the property because it offered kitchenettes in the rooms. In terms of the...

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4Thank jyc510
E_Ferrell111, Manager at The Lombardy Hotel, responded to this review

Hello jyc510 and thank you very much for staying with us. We have thoroughly read your review, and we wish you could have contacted us sooner about this. Management handles very seriously any and all reviews of a negative nature because it involves the hotel’s failure to give a guest the pleasurable experience they expect when travelling miles away from...

El Paso, Texas
Reviewed 8 August 2016

Stayed for four nights. Our taxi driver drove past it because all the front is covered with scaffolds. The lady that checked us in was friendly and courteous. We got a room on the 9th floor, it was big with two queen beds, but it is in URGENT need of an update or at least a good cleaning. The moment...

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1Thank Unsatisfiedcustomer3
E_Ferrell111, Manager at The Lombardy Hotel, responded to this review

Hello Unsatisfiedcustomer3 and thank you for not only staying with us but for also taking the time to provide us with the feedback regarding your experience at The Lombardy as one of our guests. It is true our front is covered in scaffolding, and that is because we are performing preservation work; but in order to provide our guests with...

Greenville, South Carolina
Reviewed 4 August 2016

The staff was super friendly and assisted with making our visit to NYC extra special. We did not have to concern ourselves about parking. The valet service was superb, the room was clean, the amenities were excellent and the location is great. I will definitely recommend "The Lombardy" hotel to anyone planning a trip to the big apple.

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Thank Gmarthagizmo
E_Ferrell111, Manager at The Lombardy Hotel, responded to this review

Hi there Gmartha! Thank you very much for staying with us, and thank you also very much for your very kind words about our hotel! We are so delighted everything went so well during your time at The Lombardy as our guest, because it's our primary goal to make everyone feel home away from home. We thank you again for...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Lombardy Hotel is the ultimate sanctuary in the bustling city. Just a short walk away from New York City's leading law firms and corporate offices and moments from shops including Tiffany's, Bloomingdales, and Barney's, The Lombardy boasts the perfect location for business and leisure travelers alike. A balanced blend of past grandeur and elegance mixed with modern amenities and state-of-the-art technology give the hotel its sophisticated atmosphere. Ditch the standard New York City hotel stay for a customized residential-style retreat to one of midtown Manhattan's finest gems-The Lombardy. Featuring 161 individually decorated guest rooms & suites, the Lombardy offers guests a rich experience of luxury away from home. ... more   less 

Additional Information about The Lombardy Hotel

Address: 111 E 56th St, New York City, NY 10022-2600
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: €252 - €598 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lombardy Hotel 4*
Number of rooms: 161
Reservation Options:
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Also Known As:
The Lombardy Hotel New York City
Lombardy New York City
Lombardy Hotel New York City
Hotel Style:
#34 Spa Hotel in New York City
#134 Romantic Hotel in New York City
#164 Luxury Hotel in New York City
#188 Family Hotel in New York City
#201 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Lombardy Hotel staff and other travellers.
8 questions
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london
San Diego, California

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Questions? Get answers from The Lombardy Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Book a suite for a bit more--it's worth it.”
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“Ask for a newly rebovated room.”
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“contact the hotel ahead of the stay to discuss”
 of 5 bubbles matthewc254, 5 Nov 2016 | Read review
“ask for recently refurbished”
 of 5 bubbles stockbridge, 24 Aug 2016 | Read review
“Apartments are both traditional and modern. Ask for your preference.”
 of 5 bubbles p1miller, 9 Jul 2016 | Read review
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