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Park Lane Hotel

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5,747 Reviews from our TripAdvisor Community

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Showing 4,654: English reviews
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London, United Kingdom
Reviewed yesterday NEW

we booked this hotel expecting some stylish and upscale hotel, but it is not , intact it is just a hotel in a good location without the view and location it is average. The entrance is bare, the parking is outrageous , the resort fee is questionable since there really is no resort. The rooms are out dated as is...

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Helpful?
Thank Izzat J
Bucks County PA
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

I recently stay at the Park Lane Hotel with my husband. We came for just an overnight trip. I must say when I first arrived I thought this review was going to be bad as the wait to check in was very long. Once we finally made it up to the front desk though I was happily surprised to be...

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1Thank mel721317
About Hotel's Favourite Review
June M, General Manager at Park Lane Hotel, responded to this review

Thanks for the 4/5 review, Mel! We're thrilled to hear that you had a great stay with us! It's wonderful that you enjoyed your room and the beautiful views of Central Park! That's what we like to hear! We're also very pleased that you enjoyed our Hospitality Reception. We'd love to see you again in the future to share an...

Selden, New York
Reviewed yesterday NEW

I stayed at this hotel the night before the NYC Half marathon and the location couldn't have been more perfect. It's located right across from Central Park on the South Side and there are subways within walking distance, with one right across the street. I stayed in a Park View room which I recommend. The hotel must have been grand...

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Thank Amariew12
San Francisco, California
Reviewed 2 days ago NEW

Park Lane is one of THE addresses in New York city. Most convenient with calm atmosphere. The hotel has character. Rooms are spacious,clean and comfortable. Very friendly personel. Great experience. Can be warmly recommended.

Review collected in partnership with this hotel
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Helpful?
Thank jukka701
June M, General Manager at Park Lane Hotel, responded to this review

Dear Guest, Thanks for the 4-star rating and review! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location and comfortable rooms. That's what we like to see! We look forward to sharing an even better experience with you next...

Houston, Texas
Reviewed 2 days ago NEWvia mobile

We loved Park Lane Hotel! Our room had magnificent views of Central Park from the huge windows. The hotel's location was perfect...across from Central Park, accessible to everything! Nice rooms. Delicious breakfast with great views from restaurant. We will definitely return!

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Helpful?
1Thank chrismE1278SD
June M, General Manager at Park Lane Hotel, responded to this review

Thanks for the wonderful review, Chris! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location with its stunning views and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon! Have a beautiful day!

San Diego, California
Reviewed 2 days ago NEW

The rooms are big ( Good) and need an update (not so good) especially the bathroom. However t the park view is magnificent . It totally elevates the score . I love to run in the park in the morning at its right outside. Hotel is next to the Ritz for less than half the price.

Review collected in partnership with this hotel
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Thank chennikita
June M, General Manager at Park Lane Hotel, responded to this review

Dear Guest, Thank you for the lovely review! We're thrilled you had such a pleasant experience with us! It's outstanding you enjoyed our prime location and breathtaking views so much. That's what we like to see! We strive for excellence so we'll address your concerns with our team moving forward. We look forward to sharing an even better experience with...

Seoul, South Korea
Reviewed 2 days ago NEW

My company uses the property for business travel. The staff was pleasant and the room lovely. The best part was the view of Central Park. Just a beautiful way to wake up. I even choose to work from the hotel in the morning just to enjoy it a little while longer.

Review collected in partnership with this hotel
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Thank bissmeyele
June M, General Manager at Park Lane Hotel, responded to this review

Thank you for the fantastic rating, Guest! We're delighted to hear you enjoyed your stay with us and our wonderful location. We love our location as well. We're overjoyed to be right in the heart of the city! We're elated to hear you loved our stunning views as well! We pride ourselves on providing exceptional service to our guests at...

Reviewed 3 days ago NEW

The Park Lane is beautifully situated opposite Central Park between the Plaza and the Ritz Carlton. Its a fabulous old hotel that is looking a little tired but that is one of its few detractions. The staff and management are excellent. Dealing with issues, problems for people with storm concerns, they do it with good grace and understanding. One employee...

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Thank Bagdadnote
June M, General Manager at Park Lane Hotel, responded to this review

Dear Guest, Thanks for the 4-star rating and review! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location. That's what we like to see! We're delighted our team took such great care of you and accommodated your needs. We...

Edmonton, Alberta
Reviewed 4 days ago NEW

Beautiful spot across from Central Park. Close to the theatre district as well. I booked a non refundable rate and had made a request to change dates which was accommodated with the assistance of my travel booking agent. Hospitality room 5-7pm was fun but I only participated once. No 24hr room service is too bad as you have to order...

Review collected in partnership with this hotel
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Helpful?
Thank lbcharlton68
June M, General Manager at Park Lane Hotel, responded to this review

Dear Guest, thank you for sharing your review. We're delighted to hear you had a great stay with us and enjoyed our location! We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future! Thank you again for sharing your review. Have...

Montgomery
Reviewed 4 days ago NEW

We booked a junior king suite with Central Park view. Less than $300/night including all tax and fees. Includes WiFi and reception with wine and heavy snacks 5-7pm. The snacks can serve as dinner if you eat a heavy lunch. Location is great, next door to Plaza hotel. Subway station 50 yards away that goes from central park south to...

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Thank J1823WSjohnf
June M, General Manager at Park Lane Hotel, responded to this review

Thank you for the excellent review, John! We're thrilled you had such a wonderful experience with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed our prime location with its stunning views and proximity to so many of the city's best attractions. That's what we like to see! We're happy you appreciated our...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Spacious, elegant Guest Rooms and Guest Suites offer picture windows and superb views along with exquisite bath products, fine linens and other amenities. This iconic Hotel sits directly on the edge of beautiful Central Park, offering gracious services to ensure a fulfilling stay. From on-site dining at the renowned Park Room Restaurant to cocktails at Harry's New York Bar & Lounge, the Park Lane Hotel wants to make your visit to New York an enjoyable one. We offer a Fitness Center, Mail Service, Internet Access, and more. Located directly on Central Park, in the Midtown Manhattan Business District, Park Lane Hotel is just steps from Fifth Avenue Shopping, Broadway Theaters, Museum Mile, Carnegie Hall, Radio City Music Hall, Lincoln Center and many other NYC Activities and New York Attractions. ... more   less 

Additional Information about Park Lane Hotel

Address: 36 Central Park South, 59th Street Between 5th Ave & 6th Ave, New York City, NY 10019-1600 (Formerly The Helmsley Park Lane)
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: €229 - €449 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Lane Hotel 4*
Number of rooms: 628
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Despegar.com, Travelocity and Jetsetter so you can book your Park Lane Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Helmsley Park Lane Hotel New York City
Helmsley Park Hotel
Hotel Style:
#169 Luxury Hotel in New York City
#190 Romantic Hotel in New York City
#199 Business Hotel in New York City
#201 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Park Lane Hotel staff and other travellers.
96 questions
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Berwick
over a year ago

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Questions? Get answers from Park Lane Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a park view”
 of 5 bubbles Amariew12, 22 Mar 2017 | Read review
“get a park view room ”
 of 5 bubbles chennikita, 21 Mar 2017 | Read review
“View of Central Park”
 of 5 bubbles EKWhouston, 18 Mar 2017 | Read review
“If you can afford ask for park view.”
 of 5 bubbles joinville, 17 Mar 2017 | Read review
“Go for park view as high up as they can give you!”
 of 5 bubbles mom2mom, 16 Mar 2017 | Read review
5 of 5