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Park Lane Hotel

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Traveller (1629)
Room & Suite (800)
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Overview
Hotel website
36 Central Park South 59th Street Between 5th Ave & 6th Ave, New York City, NY 10019-1600 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Park Lane Hotel
Special Price: 20% Off + 3 FREE Rewards
Hotel packages
Reviews (7,592)
Filter reviews
6,207 results
Traveller rating
2,642
1,944
900
445
276
Traveller type
Time of year
LanguageEnglish
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2,642
1,944
900
445
276
Show reviews that mention
All reviewspark viewharry's barcentral park southgreat locationnew yorkevening receptioncocktail hourresort feejunior suitebit datedrooms are largecolumbus circlefifth avenuehigher floortimes squarenychelmsley
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1 - 5 of 6,207 reviews
Reviewed today

Overall my experience was very wonderful. I had a great view of Central Park and the room was much bigger than I anticipated. The decor was more "traditional" and not modern. The service at the hotel was very nice....with the one exception being that it...More

Review collected in partnership with this hotel
Thank t0rilynn
Response from Andrew G, General Manager at Park Lane HotelResponded today

We appreciate the feedback, t0rilynn. We're happy to hear you had an overall great stay with us. It's wonderful you loved our stunning views and spacious rooms. However, we regret your challenges during check-in and that we couldn't exceed your expectations. We strive to provide...More

Hotel's Favourite
Reviewed 19 February 2018

Had a very fun overnight with friends at the Park Lane Hotel in January. Check-in was very quick and easy and the check in staff very friendly. We were given a room on the 28th floor with the most amazing view of Central Park. The...More

4  Thank luvs2escape
Response from Alex K, Guest Relations Manager at Park Lane HotelResponded 20 February 2018

Thanks for the excellent review, luvs2escape! We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our friendly staff and spacious, comfortable rooms as well as our incredible view...More

Reviewed yesterday

Excellent breakfast and an interesting happy hour from 5 to 7 pm. The hotelItself is kind of shabby. It does have seen much better days. The bathroom is too small’ the towells are not very good and the amenities are not of very good quality....More

Review collected in partnership with this hotel
Thank Cecilia H A
Response from Andrew G, General Manager at Park Lane HotelResponded today

We appreciate your feedback, Cecilia. It's unfortunate you had such challenges during your time with us. We're disheartened that our amenities and services offered weren't up to par with your expectations. We hold ourselves to a higher standard so we'll discuss your concerns with the...More

Reviewed yesterday

Property is showing its age a bit, but great value for the location. I was in New York on business and the location is very convenient for that as well as the proximity to central park. Staff was friendly and service was great.More

Review collected in partnership with this hotel
Thank Vacationer423302
Response from Andrew G, General Manager at Park Lane HotelResponded yesterday

Thank you for the feedback, Vacationer423302. We regret that your time with us was anything less than perfect. While we're happy that you appreciated our friendly service and convenient location, it's unfortunate our facilities didn't exceed your expectations. We strive to ensure our guests have...More

Reviewed yesterday

The room was larger than expected for New York standards and well appointed.Bathroom had spacious counter space at sink. Staff was friendly and helpful. Great hotel bar with wonderful chicken soup. Ideal location to shops, restaurants and Central Park.More

Review collected in partnership with this hotel
Thank Kim T
Response from Andrew G, General Manager at Park Lane HotelResponded yesterday

Thanks for the great review, Kim! It's wonderful you enjoyed your stay with us so much! We strive for excellence so we're thrilled you appreciated not only our spacious rooms and helpful service, but also our prime location! Your praise lets us know we're doing...More

View more reviews
About
Description
Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Spacious, elegant Guest Rooms and Guest Suites offer ...More picture windows and superb views along with exquisite bath products, fine linens and other amenities. This iconic Hotel sits directly on the edge of beautiful Central Park, offering gracious services to ensure a fulfilling stay. From on-site dining at the renowned Park Room Restaurant to cocktails at Harry's New York Bar & Grill, the Park Lane Hotel wants to make your visit to New York an enjoyable one. We offer a Fitness Center, Mail Service, Internet Access, and more. Located directly on Central Park, in the Midtown Manhattan Business District, Park Lane Hotel is just steps from Fifth Avenue Shopping, Broadway Theaters, Museum Mile, Carnegie Hall, Radio City Music Hall, Lincoln Center and many other NYC Activities and New York Attractions. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
631
Price range
US$209 - US$642 (Based on Average Rates for a Standard Room)
Formerly known as
The Helmsley Park Lane
Also Known As
The Helmsley Park Lane Hotel New York City
,
Helmsley Park Hotel
Location
United States > New York > New York City > Midtown / Manhattan
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
631
Price range
US$209 - US$642 (Based on Average Rates for a Standard Room)
Formerly known as
The Helmsley Park Lane
Also Known As
The Helmsley Park Lane Hotel New York City
,
Helmsley Park Hotel
Location
United States > New York > New York City > Midtown / Manhattan
Photos
Traveller (1,629)
Room & Suite (800)
Dining (82)
Pool & Beach (1)
Amenities (35)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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Questions & Answers
Ask a question
Chris R
4 September 2018|
AnswerShow all 3 answers
Response from TapTheBrakes | Reviewed this property |
they have a facility fee that is added to the price. It is simply an add on to the room rate. A bit "deceptive" . So you pay on line thru tripadvisor or whoever and then when you check in they ask you for your credit... More
1
Vote
Chris R
3 September 2018|
AnswerShow all 3 answers
Response from a c | Reviewed this property |
Hi Chris, When we stayed for 3 nights we left $40 at the end of the stay. There was 2 of us in the room and this seemed about right. Hope this helps and you have a lovely stay.
1
Vote
Lilginge2
1 September 2018|
AnswerShow all 4 answers
Response from Irena S | Reviewed this property |
The daily charge covers internet for up to 5 devices which is useful. It also covers international phone calls (not useful for me), the daily 5pm reception (that I have never attended), use of the business centre and a gym... More
1
Vote
Room Tips
"Ask for a view of the park!!"
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"Rooms on higher floors give you wonderful views of the city & some have partial views of the park."
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"Needs to be updated sub standard"
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"If you pay for a city view room it will likely be brick walls out the back of the hotel"
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