We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Carlton Hotel, Autograph Collection

Show Prices
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Carlton Hotel, Autograph Collection
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,144 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Carlton Hotel, Autograph Collection
See the most recent reviews
Showing 1,892: English reviews
Indiana
Reviewed 5 November 2012

I've been to NYC many, many times, but I've always stayed with friends. This time, I was traveling with my husband and stepdaughter, so we needed a hotel. I wanted to spend a little extra to make sure that it was a nice stay, and the Carlton didn't disappoint. We arrived a bit early (before check-in time), but they had...

 Report
Helpful?
Thank Angela H
Monroe, Connecticut
Reviewed 3 November 2012

Hotel with a great location, convenient to Midtown sites. Rooms are small but overall well kept. Location is convenient to a number of restaurants of which my favorite has become Ben and Jack's Steakhouse 1 1/2 blocks from hotel on 5th Ave. Hotel is a good value for the price. Now the down side. Off of the lobby there is...

 Report
Helpful?
3Thank Tim D
Toronto, Canada
Reviewed 30 October 2012

The hotel is in a convenient area of Midtown - a 10 minute walk to Penn station which is handy if you fly into Newark airport or if you've got tickets to see a New York giants game and lies between Little Korea and the Flatiron district, which have lots of restaurants (although there are few cafes to choose from...

 Report
Helpful?
Thank Aussie_Charlotte
Los Angeles, CA
Reviewed 29 October 2012

We enjoy staying in the Madison Park area of Manhattan and in past visits have stayed at the Giraffe and Roger Williams. This time, after comparing rates, we opted to stay at the Carlton. It proved to be a step down from the other two hotels. And literally many steps down to the Carlton’s lobby. We arrived with our bags...

 Report
Helpful?
Thank JamesV79
Los Angeles, California
Reviewed 29 October 2012

The Carlton was about half the price of many comparable mid-town hotels, but just as nice as any other 4 star hotel I've visited in Manhattan. The lower-priced rooms tend to be small-- around 200 s.f., but the front desk offered me a free upgrade to a very nice suite which was worth 3 times the price I paid. The...

 Report
Helpful?
Thank PacificBridge
Reviewed 25 October 2012

The pictures for this hotel are far better than the actual hotel. I liked the location a lot and the staff was very, nice. However the condition of the hotel was very run down, the first room I was given was a great size but smelled old and musty and the bathroom had more exposed caulking to cover up leaks...

 Report
Helpful?
Thank Livelovelaughgirl
New Jersey
Reviewed 22 October 2012

Thanks to Victor Freeman for upgrading us to the Junior Suite for our anniversary! Also, thank you to Douglas at the concierge for all the great tips. Beautiful hotel in a nice area. My only complaint was the noise outside when we were trying to sleep. All in all, a very nice stay.

 Report
Helpful?
Thank MsPatMan
Washington DC, District of Columbia
Reviewed 19 October 2012

I travel constantly and am deliriously sick of the standard Marriott wallpaper, carpets, etc. I was so happy when I came to the Carlton in NYC, an Autograph property of Marriott, and discovered that Autograph hotels are really distinct. The service at the Carlton is great, the rooms and hallways beautiful, as are the lobby and the hotel bar. Very...

 Report
Helpful?
Thank MarkInCabinJohnMDUSA
vfreeman1, Manager at Carlton Hotel, Autograph Collection, responded to this review

MarkInCabinJohnMDUSA, Thank you so much for writing this review. We appreciate you recognizing our distinctiveness and also your understanding of how the Carlton fits into the Autograph portfolio. We are proud to be affiliated with Marriott while maintaining our independence as a truly unique property. Hopefully we will see you again soon! Thank you again, Vic Freeman

San Francisco
Reviewed 19 October 2012

For $420 a night, we expected better service. My wife and I travel frequently for work and pleasure, and were really disappointed with a number of very basic things that the hotel and its staff failed to address. 1) The safe in our room was locked upon arrival, and it took asking twice at the front desk to get somebody...

 Report
Helpful?
Thank Paco F
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Paco F – Thank you staying at the Carlton and for your providing us with this feedback. I am sorry that we did not meet your expectations. We are much better than this at the Carlton so I apologize for the service failures. Typically feedback on our staff is overwhelmingly positive. I would be grateful of the opportunity to apologize...

Simsbury, Connecticut
Reviewed 18 October 2012

I am at the hotel right now and I have to say its the smallest room/bathroom I have ever been in and I travel every week. When I entered the room, I was very surprised at how small the room was and I am supposed to automatically get an "upgraded room" at check in given my status with Marriott. In...

 Report
Helpful?
2Thank Love2travel1117
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

LovetoTravel1217 - Thank your staying with us and for taking the time to write about your experience. It is true that we do have some compact rooms at our property. This is unfortunate but quite common in many New York Hotels. The Carlton, a proud member of the Autograph Collection is delighted to greet several Elite members daily. We always...

786 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (554)
Viewed
Hotel & Grounds (82)
Viewed
View from Room (22)
Viewed
Bathroom (72)
Viewed
Room/Suite (159)
Viewed
Dining (12)
Viewed
Other (207)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (127)
Viewed
Amenities (2)
Viewed
Executive Double Double Room (62)
Viewed
Dining (30)
Viewed
The Hotel (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (105)
Viewed
Room/Suite (64)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (20)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
The Lexington New York City, Autograph Collection
The Lexington New York City, Aut...
#290 of 463 in New York City
2,886 reviews
Midtown
The Roger
The Roger
#165 of 463 in New York City
1,921 reviews
Midtown
Hotel Chandler
Hotel Chandler
#134 of 463 in New York City
3,096 reviews
Show Prices
Show Prices
Show Prices
Manhattan
The Redbury New York
The Redbury New York
#350 of 463 in New York City
138 reviews
Flatiron District
The New York EDITION
The New York EDITION
#51 of 463 in New York City
691 reviews
Gramercy Park
Park South Hotel
Park South Hotel
#63 of 463 in New York City
1,910 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 

Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Ave, New York City, NY 10016-7412
Region: United States > New York > New York City
Price Range: €143 - €405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
Number of rooms: 317
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Priceline, Travelocity, Agoda, TripOnline SA and Jetsetter so you can book your Carlton Hotel, Autograph Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
New York Carlton
Carlton Hotel New York
Hotel Style:
#70 Green Hotel in New York City
#194 Family Hotel in New York City
#206 Luxury Hotel in New York City
#213 Business Hotel in New York City
#229 Romantic Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel, Autograph Collection staff and other travellers.
14 questions
Ask a question
Detroit, Michigan
11 months ago

See all questions (14)

Questions? Get answers from Carlton Hotel, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to a different hotel”
 of 5 bubbles K8935SSmichaels, 13 Jan 2017 | Read review
“Corner room”
 of 5 bubbles 663alainam, 3 Jan 2017 | Read review
“Get a room away from the street”
 of 5 bubbles charlieb275, 23 Dec 2016 | Read review
“Higher floors are less noisy.”
 of 5 bubbles BCTX76, 23 Dec 2016 | Read review
“The Corner Pocket and New Yorker were unreal... Amazing..”
 of 5 bubbles jillrJ561TT, 18 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay