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Carlton Hotel, Autograph Collection

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2,104 Reviews from our TripAdvisor Community

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There are newer reviews for Carlton Hotel, Autograph Collection
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Showing 1,856: English reviews
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 August 2012

Previous reviews stated that the rooms are small. Ours was perfectly adequate considering location and price point. Noise was not a problem as we had an interior room with a teeny window. The lobby is beautiful, staff is courteous and helpful, and did I mention the great location? I do wish they could squeeze in a comfortable chair and better... More 

1 Thank luv2travelez
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 20 August 2012

My husband and I stayed at the Carlton the night of 8/17/12 because we had an abundance of Marriott points and it's a Marritott property and it's in a great location with proximity to Gramercy Park, Union Square and the Flatiron district. When we first walked in I initially thought it looked nice, but something seemed amiss. When I started... More 

4 Thank bogle821
StephenCullen9, Manager at Carlton Hotel, Autograph Collection, responded to this review

Dear bogle821, Thank you for providing us with so much feedback. We appreciate your comments and certainly can recognize that there is always rooms for improvement. We appreciate your loyalty to Marriott and are happy that you redeemed your hard earned points by staying with us. I did want to clarify however that we are not a Marriott property, we... More 

Bracknell, United Kingdom
Level Contributor
81 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 20 August 2012 via mobile

Loved this hotel. Situated in the heart of NY, it's central location makes it a great choice for sightseeing on foot as everything is within walking distance. Empire State Building is a few blocks up, 5th avenue a block over. 15 minutes to The High Line on the West Side. Time Sq and Broadway 10 minute stroll, subway 2 blocks... More 

1 Thank BracknellTravellers
Centennial, Colorado
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 August 2012

Had a one night stay at the Carlton in NYC. Check in process was very pleasant. The lobby is beautiful. As a Marriott Platinum member, I was upgraded to a suite at my request. I can't speak for the other room types at the hotel, but the Empire Suite was fantastic. Huge suite that was well appointed and had a... More 

1 Thank RL3378
Birmingham, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 August 2012

This was our first visit to New York and got to say the hotel made our stay very enjoyable. All the staff were adequate in their jobs and the front desk team amazing.. The concierge helped us efficiently plan every journey and took booking and organised tickets to venues with ease.. If your planning a trip I would recommend The... More 

1 Thank perovi
Middletown, CT
Level Contributor
93 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 12 August 2012

What got me to this hotel was the factoid that Harpo Marx worked here a as a bellboy when it was the Seville Hotel. The renovation of this landmark hotel is breathtaking. From the stained glass over the restaurant to the narrow, spiraling staircases inside it has been lovingly restored. The modern ac, bedding and free wi-fi just make it... More 

1 Thank goodrzy
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 August 2012 via mobile

Excellent service, very nice, not crouded hotel. Elegant decoration. Convenient location. Good price for what you get, its worth more i think. Couple of blocks from Empire Sate building. Nice restaurant in the hotel. I recomend this hotel because i have been to several hotels in Manhattan and this one exceded my expectations. Hotel photos in the web site are... More 

2 Thank Erika C
Lusby, MD
Level Contributor
107 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 11 August 2012

Used this hotel with vacation points. Hotel is very nice but rooms are small. Took the kids (12 & 14) and we all slept in a king bed. Didn't have any doubles. This hotel is a bit far Times Square; however, it's right around the corner from Empire State Bldg and great shopping nearby. Very close to Penn Station, as... More 

Thank Lorraine R
Toronto, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 August 2012

After staying a few days at another hotel during a business trip, my return home was cancelled due to bad weather so had to head back into the city for another night. Calling from Laguardia (if I could only rate airports on TripAdvisor - worst airport ever!) I ended up at the Autograph and didn't expect much for the price... More 

Thank Everett T
Amsterdam, The Netherlands
Level Contributor
150 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 10 August 2012

The Carlton is a good choice for a stay in NYC. The property is conveniently located at 29th and Madison. The deluxe rooms are large for City standards and are well decorated and very clean. The hotel staff are well trained and provide friendly service. The beds were very comfortable which made for a good nights sleep. The restaurant has... More 

Thank PC_expat_in_AMS

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 

Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Avenue, New York City, NY 10016
Region: United States > New York > New York City
Price Range: €152 - €462 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
Number of rooms: 317
Reservation Options:
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Also Known As:
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
New York Carlton
Carlton Hotel New York
Hotel Style:
#70 Green Hotel in New York City
#194 Family Hotel in New York City
#204 Luxury Hotel in New York City
#213 Business Hotel in New York City
#229 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel, Autograph Collection staff and other travellers.
14 questions
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Detroit, Michigan
9 months ago

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Questions? Get answers from Carlton Hotel, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely don't choose the small room.”
 of 5 bubbles brettl625, 25 Nov 2016 | Read review
“Make sure your key works; maybe avoid on the 7th floor”
 of 5 bubbles 396robd, 19 Nov 2016 | Read review
“Stay in other hotel until full renovation is done and service is improved!”
 of 5 bubbles ThomasMANN21, 14 Nov 2016 | Read review
“Ask for a view. My room faced a brick wall and the room was already disappointing.”
 of 5 bubbles 918candicei, 4 Nov 2016 | Read review
“We were on the sixth floor and there was not one issue!”
 of 5 bubbles Vinnyblue, 1 Nov 2016 | Read review
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