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Carlton Hotel, Autograph Collection

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2,143 Reviews from our TripAdvisor Community

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Showing 1,891: English reviews
Ct., USA
Reviewed 8 December 2012

Stayed for 2 nights in Dec.2012-Xmas shopping and show. Car service to Broadway was worth the splurge---$35 for three people in the rain! Later than evening Returning from downtown was impossible to get a taxi so depending on what you are planning to do it might be a bit of a walk.... Our room was quite small as others have...

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Thank MyrellaCt_USA
Alpharetta, Georgia
Reviewed 2 December 2012

Every year, my wife and two adult daughters travel to NYC the week-end after Thanksgiving. And as such, I am the responsible person that makes (and most of the times pays for) the hotel accommodations for these past 16 years. I never look forward to picking them up at the airport when they return from NYC because the ride home...

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1Thank bobk043066
North Babylon, New York
Reviewed 29 November 2012

The hotel was so so to me. The staff wasn't the friendliest- some were really nice though. Nice comfy hallways leading to the rooms. Very small rooms, but maybe that's to be expected for a NYC hotel. You don't get a lot for your money here. Internet was about $13 for 15 minutes!!! With what you pay for one night,...

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2Thank Riley D
Rocky Point, New York
Reviewed 27 November 2012

Easy valet service at drop off, horrible at pickup. Reasonably priced valet for NYC. Front desk was nice, quick check in but all my requests never happened (i.e. extra towels never came since we had 4 guests in the room, only 2 were in the room when we arrived). We requested a rollaway but it didn't fit anywhere in the...

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Thank kjp5
Washington, DC
Reviewed 27 November 2012

Our stay at this property lived up to my expectations with regards to it being a lovely property with clean and comfortable rooms. An added bonus indeed, however, was how it exceeded our expectations due to the outstanding team of staff here. From management down the employees were top notch due to their professionalism and friendliness. We truly had the...

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Thank Pimento
Great Falls, Virginia
Reviewed 26 November 2012

We had a wonderful stay for the Thanksgiving holiday. Loved that it was small and so conveniently located. Our room was beautiful, quiet and the bed was so comfortable it was hard to leave in the morning. We look forward to staying here again on our next visit!

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Thank Maggi017
Portland, Oregon
Reviewed 20 November 2012

This was our first time staying at the Carlton Hotel. First I want to acknowledge that every employee was very professional and helpful. We stayed in room 322 for 5 nights. The room was on the small side but very clean. The bathroom was pretty small with nice amenities and plenty of towels. The decor was decent and the bed...

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Thank jss56
NY
Reviewed 20 November 2012

4th time at the carlton. PERFECT location -- Union Square 6 blocks away..pillows and bed are SO comfy! Can't ask for more!?! Staff is really helpful and know the areas really well! Will be back Of course! Rooms are such a good size, i mean this is NY..so if you're expecting a huge room then go to Dallas..the rooms are...

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Thank LandJNYUK
Napa, California
Reviewed 18 November 2012

The lobby is beautiful, as are the hallways. The rooms have modern decor, but falls short when you look at the details (wallpaper falling off in some areas, broken marble tiling). The hotel should've spent some of the money they did on the lobby/hallways instead on the rooms. My room was also facing a generator or fan on the rooftop...

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3Thank Bryan L
Paris, France
Reviewed 17 November 2012 via mobile

I feel a sense of mixed emotions starting at this hotel, as you can encounter moments of real satisfaction among a large number of moments of dissatisfaction. While the hotel is clean and pleasant, the service is very limited, it is as if the staff don't care and are just counting the minutes until clock out time

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2Thank HiddenCaviar

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 

Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Ave, New York City, NY 10016-7412
Region: United States > New York > New York City
Price Range: €141 - €403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
Number of rooms: 317
Reservation Options:
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Also Known As:
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
New York Carlton
Carlton Hotel New York
Hotel Style:
#70 Green Hotel in New York City
#194 Family Hotel in New York City
#208 Luxury Hotel in New York City
#213 Business Hotel in New York City
#229 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel, Autograph Collection staff and other travellers.
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Detroit, Michigan
11 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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