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Carlton Hotel, Autograph Collection

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Carlton Hotel, Autograph Collection
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2,180 Reviews from our TripAdvisor Community

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There are newer reviews for Carlton Hotel, Autograph Collection
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Showing 1,920: English reviews
Atlanta, Georgia
Reviewed 7 March 2013

I have traveled to NYC on business since the 1960's and this was my first time at the Carlton. The hotel is very well located for business in Midtown and my ten appointments over two days were all an easy walk. Great restaurants are close by and the hotel has its own fine dining room which I enjoyed each day...

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Helpful?
Thank James C
Newark, DE
Reviewed 6 March 2013

We checked into the Carlton on March 3, 2013 and stayed for just one night. I only wish the stay had been longer. The hotel is beautiful, from the lobby to the room itself. It was decorated very tastefully, and the room was extremely clean. The staff was courteous and friendly, and I realize that we only stayed for one...

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Thank K-Ro819
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

K-Ro819 – Thank you for choosing us for your visit and for this glowing review. Please visit us again soon. Vic Freeman

Nashville, Tennessee, United States
Reviewed 4 March 2013

In fact I will make a point of it. I arrived late on a Tuesday night and styled three days at the business rate which was not bad for NYC, and then 2 more days at under 200 (weekend rate for Marriott Rewards members). My business meetings at the hotel were comfortable. My room was a king room, very comfortable...

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Thank Meg M
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Meg M Thank you for this review. Given that this was your first visit to the Carlton we look forward to hopefully having the opportunity to providing you with a warm welcome for many more future visits. Best regards, Vic Freeman

Atlantic City, New Jersey
Reviewed 2 March 2013

We stayed here in February and were surprised this place was given a 4 diamond rating by AAA. We stay at 4-5* hotels regularly (around 100 nights/yr), and this was one hotel where we were really surprised it is at the top of Marriott NY's hotels. The rooms were tired, dingy (fading gold fixtures in bathrooms, scratched up furniture, etc)...

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Thank EvD2012
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

EvD2012 - Thank you for visiting the Carlton. While we are very proud of our four star rating, we are always accepting of feedback. You might contact me directly at vfreeman@carlotnhotelny.com so we could communicate on where we may have some challenges that we can immediately address in the guest room you occupied. I look forward to hearing from you!...

Baltimore, Maryland
Reviewed 1 March 2013

My husband and I have been staying at Marriots for years! Lately, though, we have been enjoying boutique style hotels a lot more bc of their diverse styles...Now that Marriot has introduced the Autograph collection, we are so excited to try different hotels, while still enjoying the quality of service that Marriot has to offer! The Carlton in NY, NY...

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1Thank susanshaus
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Greetings! We are so pleased to read that you enjoyed your visit to the Carlton so much. We are proud to be a member of the Autograph Collection and to have an affiliation with Marriott. We look forward to welcoming you both again soon. Thank you, Vic Freeman

new york
Reviewed 26 February 2013 via mobile

We really enjoyed our stay here. The hotel staff made us feel welcome from the moment we got there. The rooms are clean and spacious. It's a short train or can ride from midtown. A little expensive unless you catch a special.

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Thank chrisnewyork
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

chrisnewyork- Thank you so much for this review.Iit is always our hope to make every single guest feel very welcome and we are so happy you enjoyed your stay. Cheers, Vic Freeman

Miller Place, NY
Reviewed 25 February 2013

This hotel is lovely and charming. You can feel the history as you walk into the bar and go upstairs to the restaurant. The facade of the building is early 1900's. It really is very pretty. The rooms are very nicely decorated. Marriott recently took over running the property; it is up to Marriott standards...everything is immaculate and the staff...

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2Thank Kathy F
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Kaasi49, Thank you for writing this review. The Carlton, a member of the Autograph Collection is delighted to be affiliated with Marriott all while maintaining our own independence. Please come and visit us again soon. Sincerely, Vic Freeman

pittsburgh, pennsylvania
Reviewed 25 February 2013

Really liked this hotel. Great location at Madison and 28th. Excellent staff, beautiful lobby, etc. Upon check-in, the front desk agent gave us a very thorough explanation of all the hotel had to offer. We had a superior queen, and it was enough room for two. The sheets and bed were amazingly comfy. Heard a little outside noise at 4am,...

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1Thank tmjm
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Thank you for this glowing review! We always like to read that people will recommend our property and of course look forward to welcoming you again soon! Sincerely, Vic Freeman

New Mexico
Reviewed 25 February 2013

Carlton is in a prime location in midtown Manhattan, with all the amenities. Some of the rooms are larger than others-it's an older building-but all the ones we saw were well-maintained. Excellent water pressure and service, except in the bar restaurant, which was indifferent. Plenty of good restaurants in the neighborhood, though.

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Thank GhengisWan
Reviewed 25 February 2013

Stayed here for a couple of nights and I must say it's one of the best hotels I've ever stayed in. Location is perfect, walking distance from so many restaurants, parks and lovely little streets that you won't know what to do with yourself. A beautiful old hotel restored to the nines, amazing bathroom and toiletries - it's the little...

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Helpful?
Thank Megsadventures
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Megsadventures, We are all flattered to read this review. We are so very proud of our hotel! Thank you, Vic Freeman

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 

Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Avenue, New York City, NY 10016
Region: United States > New York > New York City
Price Range: €218 - €474 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
Number of rooms: 317
Reservation Options:
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Also Known As:
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
New York Carlton
Carlton Hotel New York
Hotel Style:
#72 Green Hotel in New York City
#193 Family Hotel in New York City
#210 Luxury Hotel in New York City
#212 Business Hotel in New York City
#228 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel, Autograph Collection staff and other travellers.
14 questions
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Detroit, Michigan
over a year ago

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Questions? Get answers from Carlton Hotel, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Not a business trip hotel.”
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  • WATER WAS DISGUSTING---SINK AND SHOWER
E6071GRcourtneyw, 6 Feb 2017 | Read review
“Higher floors would likely be quieter”
GregRCo, 2 Feb 2017 | Read review
“Empire Suite is amazing and spacious, secluded, and quiet”
mchuddley, 27 Jan 2017 | Read review
“Ask where they are doing the renovations currently, and get a room as far from that as you can.”
Y4172OHjasonb, 23 Jan 2017 | Read review
5 of 5