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Carlton Hotel, Autograph Collection

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Carlton Hotel, Autograph Collection
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2,180 Reviews from our TripAdvisor Community

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Showing 1,920: English reviews
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Albany, New York
Reviewed yesterday NEWvia mobile

This is a gracious hotel in the NoNad area ( north of Madison Park). Under renovation, but my room was new, & no construction noise. The rate was favorable. The staff very accommodating. Cannot wait to come back & see the finished product.

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Helpful?
Thank anncapny
Milwaukee, Wisconsin
Reviewed 1 week ago via mobile

We read the scathing reviews but decided to stay despite this because I called ahead and they assured us we'd be in a renovated room - besides the stated missing services on the website there is no service at the front desk - there's no follow up on anything - The renovated rooms are totally minimalistic and non functional -...

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Thank JerryJ2
Reviewed 1 week ago via mobile

It is an old hotel which now seems that they are renovating it. There has no Spa, kitchen and other services. If you want a coffe you must go in front of the reception desk a perepare it yourself, for free. I didn,t like it and I will not go there any time. There are in Manhattan a lot of...

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Thank Josep M
Pittsburgh, Pennsylvania
Reviewed 1 week ago via mobile

This hotel is not Under renovation it's under construction. 40 minutes to retrieve your car. No amenities, yet loud and fire alarms going off. Simply saying this is under renovation isn't sufficient. At this cost avoid at all cost

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Thank erlandsonea
Atlanta, Georgia
Reviewed 1 week ago

While not as posh as other spots in the city this hotel stands out for the classic art deco style. The rooms are comfy and the service is good. I love the area that this hotel is in as it is well removed from the zoo of Times Square. Great for work travel.

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Thank RRSATL
Reviewed 2 weeks ago via mobile

This is one of a dozen or so "go to" hotels on New York. This has been a good hotel for years. Lately, they have undertaken renovation. It is going slow. Today, I got one of the new rooms on the 12th floor. Very nice and refreshing. Understand that this is a boutique hotel. It has character. Not 100% modern,...

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Thank John G
Petersfield, United Kingdom
Reviewed 2 weeks ago

It was my second time to new york but my husbands first and i wish we had stayed at another hotel.Virgin recommended this hotel and did tell us it was being refurbished but i didnt think it would be that bad. There was a musty smell when you entered, the lobby is nothing like its picture,the old restaurant and bar...

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Thank beverleyclark22
Copenhagen, Denmark
Reviewed 2 weeks ago via mobile

I am a Marriott Platinum Elite Lifetime guest. When in NYC I typically stay at the Marquis in Times Square or one of two Residence Inns near mid-town. Having recently stayed at an Autograph collection hotel in Milan, and increasingly an Airbnb guest, I was looking for a more " distinctive" space. BIG MISTAKE. I always book through Marriott Platinum...

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Thank Mike G
Reviewed 4 weeks ago

It's NYC, your room is going to be small, your not going to get free breakfast, and it's going to be expensive. Despite a lot of construction happening that closed down the hotel bar/restaurant, and made getting to the elevators a bit annoying, it was pretty quiet even with the windows open, which is hard to find in NYC. My...

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Thank Kelly D
Lima, Ohio
Reviewed 26 February 2017 via mobile

Great location in upper east. Early check in and late check out were pluses. Artistic hotel. Small room but worth it for the location. Room included free passes to Crunch gym. Almost a great stay if it wasn't for the extreme heat. The room AC would not operate. We called the front desk and a mechanic was sent up promptly....

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1Thank aaron m

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 

Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Avenue, New York City, NY 10016
Region: United States > New York > New York City
Price Range: €216 - €471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
Number of rooms: 317
Reservation Options:
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Also Known As:
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
New York Carlton
Carlton Hotel New York
Hotel Style:
#72 Green Hotel in New York City
#193 Family Hotel in New York City
#210 Luxury Hotel in New York City
#212 Business Hotel in New York City
#228 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel, Autograph Collection staff and other travellers.
14 questions
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Detroit, Michigan
over a year ago

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Questions? Get answers from Carlton Hotel, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a business trip hotel.”
Colyn1337, 10 Feb 2017 | Read review
“Don't get a standard sweet, go for Deluxe and up for better size.”
  • WATER WAS DISGUSTING---SINK AND SHOWER
E6071GRcourtneyw, 6 Feb 2017 | Read review
“Higher floors would likely be quieter”
GregRCo, 2 Feb 2017 | Read review
“Empire Suite is amazing and spacious, secluded, and quiet”
mchuddley, 27 Jan 2017 | Read review
“Ask where they are doing the renovations currently, and get a room as far from that as you can.”
Y4172OHjasonb, 23 Jan 2017 | Read review
5 of 5