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Sheraton New York Times Square Hotel

8,712 reviews
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Traveller (1632)
Room & Suite (875)
Dining (41)
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Overview
  • Excellent32%
  • Very good40%
  • Average18%
  • Poor6%
  • Terrible4%
Travellers talk about
“the club lounge”(300 reviews)
“central park”(931 reviews)
“times square”(1,473 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Offers from Sheraton New York Times Square Hotel
Special Offer: Breakfast for 2 Included
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,712)Write a Review
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2,413
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1,306
504
369
Show reviews that mention
All reviewsthe club loungecentral parktimes squaregreat locationnew yorkbusy hotelstarbucks coffeelarge hotelfew blocksbroadway showsrockefeller centersubway stationhigher floorbig applestreet noiseelevatorlobby
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911 - 915 of 7,130 reviews
Reviewed 16 July 2017

The hotel is right in the heart of Times Square so couldn't really pick a better location, rooms are ok but bathrooms are in a bad shape and really do need an upgrade. Was astonished that we had to pay for our own wine and...More

Thank shaz3110
Reviewed 16 July 2017

The hotel got very busy at breakfast time. At times, it was difficult to find seating. Muhammad Ramzar is THE man at the club lounge. He was always helpful and served us, and everyone, with a smile. Nothing is too much trouble. Even his kitchen...More

Thank simonyychen
Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded 17 July 2017

Thank you for letting us know about your excellent experience in the club lounge. We are delighted to hear you had an excellent stay and look forward to welcoming you back in the future.

Reviewed 16 July 2017 via mobile

+The hotel location is very good, just a walk distance to times Square and most of the places in new york. +clean rooms. + concierge have lot of information about most of the places and events going on. -rooms size is very small. -elevator is...More

Thank ahmad s
Reviewed 15 July 2017 via mobile

Stayed five days at Sheraton. All theaters were close. IIFA Festival was in town. Hotel security had their work cut out for them as Bollywood stars and film people filled the hotel. Lots of fans around hotel. Two(2) things I want to stress. Security was...More

Thank George P
Reviewed 15 July 2017 via mobile

I think saying a hostel would be too generous, but I will be! Rooms are ancient, dirty, very very simple. Hotel is like a metro station filled with people even in corridors. It's very noisy, smelly, terrible hostel/ hostel. The worst stay I 've ever...More

Thank BettyDubai
Response from Katherine H, Manager at Sheraton New York Times Square HotelResponded 16 July 2017

Thank you for taking the time to write a review. We appreciate your honest and constructive feedback about the rooms and the noise. We will pass this on to our team. We hope you'll return again as we strive to create a world-class experience and...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Details
Price range
US$183 - US$510 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Green Hotel in New York City
#105 Family Hotel in New York City
#191 Luxury Hotel in New York City
#196 Romantic Hotel in New York City
#218 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$183 - US$510 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Green Hotel in New York City
#105 Family Hotel in New York City
#191 Luxury Hotel in New York City
#196 Romantic Hotel in New York City
#218 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1632)
Room & Suite (875)
Dining (41)
Amenities (51)
Business Centre & Event Rooms (12)
Family and Play Areas (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Helenff1
12 February 2018|
AnswerShow all 3 answers
Response from Dan M | Reviewed this property |
1. I believe it’s at the hotels discretion but they may ask for a cash bond 2. They do have a few small taxes, for memory.
0
Votes
PopsPetee
10 February 2018|
AnswerShow all 8 answers
Response from David H | Reviewed this property |
The website says that all rooms have a coffee/tea maker? Also say you can have a fridge for a fee$$
1
Vote
Rebecca D
6 February 2018|
AnswerShow all 2 answers
Response from Asle N | Reviewed this property |
We stayed two adults and one 17 year old in one room. There were two beds, not full double size beds, but still ok for two adults. Could easily do that again.
0
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Room Tips
"Taller floors give you a good feel of Manhattan skyline ."
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"Higher floors to avoid ground level noise."
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"Get one away from the elevators"
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"as with all hotels in NYC, the higher up you are the quieter it will be."
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