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The hotel is right in the heart of Times Square so couldn't really pick a better location, rooms are ok but bathrooms are in a bad shape and really do need an upgrade.
Was astonished that we had to pay for our own wine and...More
The hotel got very busy at breakfast time. At times, it was difficult to find seating. Muhammad Ramzar is THE man at the club lounge. He was always helpful and served us, and everyone, with a smile. Nothing is too much trouble. Even his kitchen...More
Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded 17 July 2017
Thank you for letting us know about your excellent experience in the club lounge. We are delighted to hear you had an excellent stay and look forward to welcoming you back in the future.
+The hotel location is very good, just a walk distance to times Square and most of the places in new york.
+ concierge have lot of information about most of the places and events going on.
-rooms size is very small.
Stayed five days at Sheraton. All theaters were close. IIFA Festival was in town. Hotel security had their work cut out for them as Bollywood stars and film people filled the hotel. Lots of fans around hotel. Two(2) things I want to stress. Security was...More
I think saying a hostel would be too generous, but I will be!
Rooms are ancient, dirty, very very simple. Hotel is like a metro station filled with people even in corridors. It's very noisy, smelly, terrible hostel/ hostel.
The worst stay I 've ever...More
Response from Katherine H, Manager at Sheraton New York Times Square HotelResponded 16 July 2017
Thank you for taking the time to write a review. We appreciate your honest and constructive feedback about the rooms and the noise. We will pass this on to our team. We hope you'll return again as we strive to create a world-class experience and...More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.