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Sheraton New York Times Square Hotel

8,743 reviews
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Traveller (1634)
Room & Suite (876)
Dining (41)
Overview
  • Excellent32%
  • Very good40%
  • Average18%
  • Poor6%
  • Terrible4%
Travellers talk about
“the club lounge”(300 reviews)
“central park”(933 reviews)
“times square”(1,473 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Sheraton New York Times Square Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,743)Write a Review
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Show reviews that mention
All reviewsthe club loungecentral parktimes squaregreat locationnew yorkbusy hotelstarbucks coffeelarge hotelfew blocksbroadway showsrockefeller centersubway stationhigher floorbig applestreet noiseelevatorlobby
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741 - 745 of 7,159 reviews
Reviewed 20 August 2017

The Sheraton Times Square is a mega sized hotel (more than 1000 bedrooms) a few blocks from Times Square (the hotel is roughly halfway between the bottom of Central Park and Times Square). The room I had was a decent size and was comfortable. I...More

1  Thank allanbowers
Reviewed 20 August 2017 via mobile

We stayed here for 4 nights in the middle of August. We had saved up for a once in a lifetime holiday for a special birthday. The hotel itself is quite nice, and in a great location, the room we had was great (the view...More

4  Thank lauren6283
Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded 21 August 2017

Thank you for taking the time to share your experience. We appreciate your honest and constructive feedback about our staff and service and we'll pass it on to our team. We hope you'll return again so we have another opportunity to provide you with a...More

Reviewed 20 August 2017

Ideally situated Central Park and broadway both within walking distance. Very large foyer, clean rooms and ample space for us. Wifi I felt should have been free in rooms but had to pay for that if required. Had a lovely holiday with our family and...More

Review collected in partnership with this hotel
Thank Mollie B
Reviewed 19 August 2017 via mobile

I stayed there for couple of nights. The rooms are so comfy and clean. The view was amazing. It's few steps from Times Square. Breakfast is at the lounge from 06-10 am. Simply it's a luxoury hotel and I had such a nice time there....More

Thank Mona Elwy A
Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded 22 August 2017

Thank you for your review, Mona! We're just thrilled that you enjoyed your stay with us, from our guest rooms to our views. We hope you'll join us in NYC again soon!

Reviewed 19 August 2017 via mobile

Good location rooms small cleaning services poor. My daughters bed had stained cover on bed hairs were in bathroom on arrival. Did not replace glasses that were used and had a empty packet of crisps wrapper next to bin entire stay.More

Thank Lynne T
Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded 20 August 2017

Thank you for taking the time to provide us with your thoughts, Lynne. We greatly appreciate you alerting us to ways our housekeeping and service staff can improve. We're glad you found our location convenient and hope you'll allow us the opportunity to provide you...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Details
Price range
US$189 - US$516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Green Hotel in New York City
#105 Family Hotel in New York City
#191 Luxury Hotel in New York City
#196 Romantic Hotel in New York City
#218 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$189 - US$516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Green Hotel in New York City
#105 Family Hotel in New York City
#191 Luxury Hotel in New York City
#196 Romantic Hotel in New York City
#218 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1634)
Room & Suite (876)
Dining (41)
Amenities (51)
Business Centre & Event Rooms (12)
Family and Play Areas (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Nikki C
18 February 2018|
AnswerShow all 2 answers
Response from lenandcelia | Reviewed this property |
There are decorations around the foyer, none in rooms As previous answer the room size vary but the staff are so helpful so ask when booking for a room to accommodate the children Only thing left to say is have a blast the... More
0
Votes
Nikki C
18 February 2018|
AnswerShow all 4 answers
Response from Peter B | Reviewed this property |
Hi Nikki, all rooms are big and spacious. There was 3 in our room sharing with plenty of space. I do believe they decorate in a big way for Christmas. Hope this is of help to you. Peter.
1
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Room Tips
"High up folks! Cool to see the lights!"
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"Rooms need a deep clean. The carpets are looking tough."
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"Check credit card charges daily"
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"Book elsewhere"
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