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4/2/2018 5/2/2018
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    Sheraton New York Times Square Hotel

    811 7th Avenue 53rd Street, New York City, NY 10019-6002
    (212) 581-1000
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    4/2/2018 5/2/2018
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     44 people are viewing this hotel
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    US$186
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    Traveller (1617)
    Room & Suite (717)
    Dining (41)
    Overview
    • Excellent32%
    • Very good40%
    • Average18%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “the club lounge” (298 reviews)
    “central park” (926 reviews)
    “times square” (1,462 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Offers from Sheraton New York Times Square Hotel
    Special Offer: Breakfast for 2 Included
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    Rooms
    4 Feb5 Feb
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (8,651)
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    731 - 735 of 7,076 reviews

    Reviewed 7 August 2017

    From the moment we checked in, Alex proceeded to elevate your experience. Provided a great room with a view and just generally made us feel special - my granddaughter was so impressed. The room was spacious with a nice table and chairs. Couldn't have asked...More

    Thank bevmirtle
    Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded 9 August 2017

    Thank you for this fantastic 5-star review! We're thrilled you enjoyed your experience and we'll be sure to pass on your kind words to Alex.

    Reviewed 7 August 2017

    Stayed at the Sheraton Times Square early August. Cannot fault the location of the hotel but the service was something else. The moment we checked in it seemed to be get the most out of us before we left reception. They could upgrade our room...More

    Review collected in partnership with this hotel
    1  Thank williamgS3742SO
    Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded 9 August 2017

    Hi, William. After reading your review, I'm very concerned. Would you mind reaching out directly at joseph.giordano@sheraton.com? I'd like to learn more about your experience.

    Reviewed 7 August 2017

    Parking and check-in was fast, courteous and easy. It's also all about a terrific location. This hotel is walking distance to theaters, restaurants, and Times Square. We got a free upgrade to a suite with spectacular views of Times Square, Central Park, and the Hudson...More

    Thank BigKahuna101
    Reviewed 7 August 2017 via mobile

    Perfect location just down from Times Square. The lifts were incredibly busy when we arrived and took a while to come but every other time we used them didn't have to wait long at all. Good round with 2 small double beds. Very clean good...More

    Thank LisaMcbain
    Reviewed 7 August 2017 via mobile

    Very disappointed with room ,smallest room in the hotel after reaching LIFETIME PLATINUM. Make sure when you check in that they have your platinum number and double check they are giving you the best room available , as they have advertised they would do. Seems...More

    2  Thank 830arthurs
    Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded 9 August 2017

    Thank you for submitting this review. We're very sorry you were disappointed with your room. We do appreciate this feedback, as we truly value your loyalty and continually try to improve upon the service we provide our guests. We will share this with our team.

    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$175 - US$498 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #45 Green Hotel in New York City
    • #106 Family Hotel in New York City
    • #191 Luxury Hotel in New York City
    • #197 Romantic Hotel in New York City
    • #219 Business Hotel in New York City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 1780
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, HotelPower, Booking.com, Hotels.com, Travelocity, Priceline, Orbitz, HotelsforEveryone, HotelQuickly, Evoline ltd, TripOnline SA, getaroom.com, Cancelon and HotelsClick so you can book your Sheraton New York Times Square Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown
    • Also Known As
    • Sheraton New York Hotel And Towers ,
    • Sheraton New York City ,
    • Sheraton Hotel New York ,
    • Sheraton New York Hotel & Towers ,
    • Sheraton New York Towers ,
    • New York City Sheraton
    Add Photo Photos
    Traveller (1617)
    Room & Suite (717)
    Dining (41)
    Hotel & Grounds (959)
    Bathroom (155)
    Business Centre & Event Rooms (12)
    Family and Play Areas (5)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Ask a question
    Questions & Answers
    56jenny
    14 January 2018|
    AnswerShow all 2 answers
    Response from Sharon M | Reviewed this property |
    Very convenient to all venues. Bus stop and trolley stop at corner. We travelled on a bus which had to pick up other patrons from the airport. Would much rather had taken a taxi or private car. Sheraton was great. Not sure... More
    0
    Votes
    Kate A
    14 January 2018|
    AnswerShow all 3 answers
    Response from Salman M | Reviewed this property |
    Kindly check with the hotel directly as I have not utilized the service or concerned while booked and staying. Thank you
    0
    Votes
    Sadiel9
    10 January 2018|
    AnswerShow all 3 answers
    Response from JordieRFS | Reviewed this property |
    I didn't see one in the room but I did call HOUSEKEEPING & they sent someone up with an Iron & ironing board!! Yes, there are very nice toiletries! If you need more....just ask! They are there to please!
    1
    Vote
    Room Tips
    "I'm not help."
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    "Special elevator system makes it safer to go to your room!"
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    "rooms are nice and rehabbed. bathrooms have not been"
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    "How about some regular as well as decaf?"
    Read review
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