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Sheraton New York Times Square Hotel

8,720 reviews
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Traveller (1632)
Room & Suite (875)
Dining (41)
Overview
  • Excellent32%
  • Very good40%
  • Average18%
  • Poor6%
  • Terrible4%
Travellers talk about
“the club lounge”(300 reviews)
“central park”(933 reviews)
“times square”(1,473 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Sheraton New York Times Square Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,720)Write a Review
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504
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2,414
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Show reviews that mention
All reviewsthe club loungecentral parktimes squaregreat locationnew yorkbusy hotelstarbucks coffeelarge hotelfew blocksbroadway showsrockefeller centersubway stationhigher floorbig applestreet noiseelevatorlobby
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1,041 - 1,045 of 7,138 reviews
Reviewed 22 June 2017

Pros: Huge hotel. Rooms and clean and the staff members are courteous and nice. Very well located . Pretty much everything is at a walking distance. Public transportation also accessible. cons: pricey ( well...for this location it's common price). rooms are tiny and it's always...More

1  Thank Murielle D
Reviewed 22 June 2017

Greatly enjoyed our weekend stay at the Sheraton New York Times Square Hotel. Location on 53rd St (between 6th and 7th) makes for an easy commute to the theater district yet is far enough away to escape the chaos of Times Square. Ask for a...More

Review collected in partnership with this hotel
1  Thank Paula R
Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded 23 June 2017

Thank you for letting us know about your weekend at our hotel! We're thrilled that you loved our location, views and breakfast. We absolutely loved reading your thoughtful review and we hope to welcome you back soon!

Reviewed 22 June 2017

My family had a wonderful visit to New York highlighted by the service at the Sheraton. My daughter was celebrating her birthday and Sharon Gilsenan went above and beyond to make our stay special. Not only did my daughter have a personalized note but also...More

Review collected in partnership with this hotel
1  Thank Greenbags
Reviewed 22 June 2017 via mobile

We were 15 rooms. Check in was 1.5 hours late. Half the keys didn't work and we needed to go back down to fix. First night 6 of our rooms had someone try to enter with a key from 11pm to 3:30am. Next day half...More

Thank Renee R
Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded 23 June 2017

We're beyond disappointed to hear about your experience. We apologize for the trouble and inconvenience you experienced and we appreciate you letting us know so we can address your concerns. Please reach out to joseph.giordano@sheraton.com so we can look into this.

Reviewed 22 June 2017

I've stayed in hundreds of hotels, all sizes, and shapes. This Sheraton is the TOPS. From inception at reception(Kristopher smile, courtesy, and eagerness to help-you're lucky if you meet him) to the staff at a delicious breakfast(Hot Starbuck coffee at every table awaits you) the...More

Review collected in partnership with this hotel
1  Thank rfigman23
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Details
Price range
US$183 - US$511 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Green Hotel in New York City
#105 Family Hotel in New York City
#191 Luxury Hotel in New York City
#196 Romantic Hotel in New York City
#218 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$183 - US$511 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Green Hotel in New York City
#105 Family Hotel in New York City
#191 Luxury Hotel in New York City
#196 Romantic Hotel in New York City
#218 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1632)
Room & Suite (875)
Dining (41)
Amenities (51)
Business Centre & Event Rooms (12)
Family and Play Areas (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Nikki C
18 February 2018|
AnswerShow all 2 answers
Response from lenandcelia | Reviewed this property |
There are decorations around the foyer, none in rooms As previous answer the room size vary but the staff are so helpful so ask when booking for a room to accommodate the children Only thing left to say is have a blast the... More
0
Votes
Nikki C
18 February 2018|
AnswerShow all 4 answers
Response from Peter B | Reviewed this property |
Hi Nikki, all rooms are big and spacious. There was 3 in our room sharing with plenty of space. I do believe they decorate in a big way for Christmas. Hope this is of help to you. Peter.
1
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Room Tips
"Book elsewhere"
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"Tip the front desk at check-in for a slightly better room."
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"Rooms are not lavish, but they are clean and fully equipped."
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"Taller floors give you a good feel of Manhattan skyline ."
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