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Sheraton New York Times Square Hotel

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Traveller (1691)
Room & Suite (893)
Dining (41)
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Overview
  • Excellent32%
  • Very good40%
  • Average18%
  • Poor6%
  • Terrible4%
Travellers talk about
“the club lounge”(304 reviews)
“central park”(929 reviews)
“times square”(1,468 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
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Offers from Sheraton New York Times Square Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton New York Times Square Hotel
Special Offer: Breakfast for 2 Included
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,899)
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7,293 results
Traveller rating
2,456
2,584
1,343
522
388
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LanguageEnglish
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2,456
2,584
1,343
522
388
Show reviews that mention
All reviewsthe club loungecentral parktimes squaregreat locationnew yorkbusy hotelstarbucks coffeelarge hotelfew blocksrockefeller centersubway stationhigher floorbig applestreet noiseelevatorlobbynyc
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1 - 5 of 7,293 reviews
Reviewed yesterday

I thoroughly enjoyed my time at the Sheraton NY Times Square Hotel. It is within walking distance to multiple subway lines; a stones through from the center of Times Square; Broadway; a 12 minute walk to Lincoln Center; 5 minutes from Carnegie Hall; and countless...More

Thank E2581YXbrianc
Hotel's Favourite
Reviewed 26 December 2017

We chose the Sheraton as part of a package deal, when we arrived at the hotel we asked for an upgrade as we wanted a room with a view and we certainly got that! We were given a room on the 47th floor overlooking Times...More

5  Thank Lisa G
Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded 27 December 2017

Thank you for your review! We're thrilled that you loved your stay, from our views to our staff. We truly appreciate all of your kind words and we hope to welcome you back very soon.

Reviewed 2 days ago

This is a good place to stay if you want the heart of Manhatten. Just blocks to Time Square, shopping dining...everything you need. Clean & friendly staff. I came to visit my son on his birthday & it was great.

Review collected in partnership with this hotel
Thank hopegaines123
Reviewed 2 days ago

Long wait for what was a great elevator system. No and then horrible internet service. Disappointed in concierge service. Long, long holds on calls to front desk...in fact, I am still on hold! Great last minute internet price, but will avoid in the future.More

Review collected in partnership with this hotel
Thank Glenda N
Response from TeamMarriott, Manager at Sheraton New York Times Square HotelResponded 2 days ago

Dear Glenda N, Thank you for taking the time to share your comments about your recent experience at our hotel. We are very sorry your stay was interrupted by maintenance issues with the elevators and our internet services. We have taken this up with the...More

Reviewed 2 days ago

I was in town for several days for a conference, and needed a central location from which to access multiple hotel venues and conference activities. Sheraton Times Square is a lovely location - close to everything you need (Central Park, Times Square, Rockefeller Center) and...More

Review collected in partnership with this hotel
Thank Corine B
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Details
Price range
US$245 - US$566 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Green Hotel in New York City
#105 Family Hotel in New York City
#196 Luxury Hotel in New York City
#196 Romantic Hotel in New York City
#218 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$245 - US$566 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Green Hotel in New York City
#105 Family Hotel in New York City
#196 Luxury Hotel in New York City
#196 Romantic Hotel in New York City
#218 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1691)
Room & Suite (893)
Dining (41)
Amenities (51)
Business Centre & Event Rooms (12)
Family and Play Areas (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Wendy V
9 April 2018|
AnswerShow all 3 answers
Response from sam_ady90 | Reviewed this property |
We didn’t pay any resort fee
1
Vote
Micheal P
28 March 2018|
AnswerShow all 2 answers
Response from Earl2013 | Reviewed this property |
sorry I don’t recall
0
Votes
deniz19801
28 March 2018|
AnswerShow all 2 answers
Response from CORONA_BUFFETT | Reviewed this property |
nope. there is no $25 resort fee. This is not a resort hotel as it in the middle of NYC. I have stayed at this hotel >100times and never charged a $25fee. good luck and enjoy NYC... rock on
0
Votes
Room Tips
"If you want city views.... ask! because my city view were the buildings across the street, and there was also..."
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"Room was just right and comfortable"
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"Be aware of the late night neighbors! Chatter in the hallway at 5 a.m.!"
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"Everything was great. My only personal thought is that I'm not a fan of rain showers."
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