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The Manhattan at Times Square Hotel

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6,282 Reviews from our TripAdvisor Community

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Showing 4,135: English reviews
Woodbridge
Reviewed 1 week ago via mobile

We have just returned from our recent trip to NYC, and as first time visitors to this wonderful city we were very happy with our stay at The Manhattan at Times Square. The location was easy to get to via the air train and subway right from JFK. We were a very short walk from Times Square and Many Broadway...

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Helpful?
Thank Lisa S
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the wonderful review, Lisa. It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see. We're happy our team could go above and beyond to ensure you had a memorable experience. We aim to please. We're...

Sydney, Australia
Reviewed 1 week ago via mobile

Myself & my fiancé recently stayed at the Manhattan at Times Square New York. It was our first trip to New York & we had an AMAZING time. I can't say enough wonderful things about the Manhattan at time square hotel. We were given an AMAZING room by such a lovely lady by the name of Latisha. Latisha went above...

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Helpful?
Thank NSPERRY
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, Thank you for the outstanding review. We're delighted your experience with us was so wonderful. We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're...

Houston, Texas
Reviewed 1 week ago

We requested twin beds and got a king. There was no heat in the room so we called the front desk. It was after 10 p.m. so no one answered. We called again the next day and all that was required were new batteries in the thermostat. WiFi did not work because you sign in using your last name and...

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Helpful?
Thank CentauraHouston
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, We appreciate the feedback. It's unfortunate your time with us was less than ideal. We strive to offer quality service and convenience for our guests. Your experience is not on par with the standard we're accustomed to sharing with our guests. We're disappointed our team didn't go above and beyond to assist you and that our rooms didn't...

Houston, Texas
Reviewed 1 week ago

We traveled as a family for NYE and we had an amazing time. The hotel is located in Times Square with easy access to great sites, food, bars, shopping, subway, etc. I will say that when we arrived at about 3:30 or so, our rooms were not ready for check in. Allison Hill assisted with the reservations and she went...

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Helpful?
Thank beckyzepeda7
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the 4-star rating, Becky. It's lovely you had such a pleasant experience with us. We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing...

Reviewed 1 week ago via mobile

I had great breakfast at starbox and met Mr. Mohammed the man who served me. He was so kind. Hope to comeback soon. The hotel has great location and employees are so kind. I recommend it for all. I plan to pring my family

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Thank bozaid z
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for the 5-star rating, Bozaid. It's lovely you had such a pleasant experience with us. We're happy our team made you feel so welcome and assisted you in any way. Mohammed is a valued member of our team so it's no surprise he took such great care of you. We aim to please and your praise lets us...

Reviewed 1 week ago via mobile

Everything about this hotel is fantastic. Mohammad at the reception desk was extremely helpful! We arrived at 8am and he made the check in experience great and better than imagined. I would recommend this hotel to anyone, especially if it is your first time traveling to New York because the hotel is very welcoming to its guests

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Helpful?
Thank Jaclyn L
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for the 5/5 rating, Jaclyn. It's fantastic your time with us was so wonderful. We endeavor to go above and beyond to ensure our guests have a memorable and rewarding experience. Your praise for our team lets us know we're doing our job. Mohammad is a treasure. We aim to please. We look forward to sharing another amazing...

Owings Mills, Maryland
Reviewed 1 week ago

Upon registering on Friday, we were assisted by Allison Hill at the front desk. My husband mentioned that we were celebrating our 50th wedding anniversary. She immediately found a suite for us! We were so stunned. Wait - that was not all. Knowing that we planned to see a show on Saturday, she arranged for a later check out for...

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2Thank omay5
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, Thank you for the outstanding review. We're delighted your experience with us was so wonderful. We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. Allison is a valued member of our team. We aim to...

Dublin, Ireland
Reviewed 1 week ago

I have never been so disappointed with a hotel. The rooms were grubby. Plug sockets broken. The bathroom was disgustingly dirty. The shower curtains and bedroom curtains where ancient and filthy. Wallpaper peeling off the walls. Last morning cleaner opened our door and asked if we were checking out, told her checkout was at 12 and to come back then....

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Helpful?
Thank lindadub2017
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

We appreciate the feedback, Linda. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We hold ourselves to a higher standard. Your happiness and satisfaction are important to us so we'll be addressing your concerns with the appropriate members of our team moving...

Miami Lakes, Florida
Reviewed 1 week ago via mobile

Me and family had an amazing time at the hotel, the staff was very friendly specially at the breakfast area in their lobby, John and Mohammed Chowdhury made us feel like home and took care of us like their family! Very friendly smiley faces would love to visit again.

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Helpful?
Thank nadiaayaan
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for the outstanding review, Nadia. We're happy you had such a wonderful stay with us. It's fantastic our team made you feel so welcome and accommodated your needs. That's what we like to see. John and Mohammed are treasures. We look forward to seeing you again soon. Have a beautiful day. Yours in Hospitality, Brendan Moraes - General...

Reviewed 1 week ago

The location of the hotel is absolutely amazing. Right between Times Square and Central Park. The rooms are clean and service is amazing. Mohammed and John in the lobby cafe were fantastic to deal with for breakfast.

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Helpful?
Thank Dave A
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the 5/5 rating, Dave. It's lovely you had such a wonderful experience with us. We're delighted you took full advantage of our prime location and proximity to so many of the city's best attractions. That's what we like to see. It's fantastic our team could go above and beyond to ensure you had an outstanding experience. We look...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Nestled in the heart of New York City, The Manhattan at Times Square Hotel is the ideal base for exploring the most exciting city in the world. Its exceptional location, just steps away from Times Square, Broadway theaters, Fifth Avenue shopping, Rockefeller Center and Central Park, is easy to get to wherever you are. Each room is equipped with convenient amenities, such as coffee/tea maker, ergonomic desk chairs, high speed internet access (for up to 5 devices), and electronic safes. Sleek lines, warm colors, and comfortable seating create a relaxed atmosphere in our renovated lobby, which features a communal lounge area with a plasma TV and limited time complimentary high speed internet access. In addition, squeeze in a workout at our 24 hrs. Health club at no additional cost. ... more   less 

Additional Information about The Manhattan at Times Square Hotel

Address: 790 7th Avenue at 51st Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: €128 - €320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Manhattan at Times Square Hotel 4*
Number of rooms: 689
Reservation Options:
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Hotel Style:
#185 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Manhattan at Times Square Hotel staff and other travellers.
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Dunfermline, Scotland

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Questions? Get answers from The Manhattan at Times Square Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Our 17th floor room had a great view!”
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“Pay for executive class if you want a nice room”
 of 5 bubbles lindadub2017, 9 Jan 2017 | Read review
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