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The Manhattan at Times Square Hotel

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6,297 Reviews from our TripAdvisor Community

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Showing 4,143: English reviews
Cascais, Portugal
Reviewed yesterday NEW

Whenever your room is clean and tidy and its equipment is working well, and besides, you have an amazing view towards Times Square, what else can you demand? Maybe the breakfast is poor but the advantages you have with the hotel localization make you not regret staying there. I do hope to come back...

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Helpful?
Thank Jaime M
Reviewed yesterday NEWvia mobile

Excellent service . especially at the food counter..and Mr.Mohammed Choudary at the breakfast counter ws at his service in d best way and very friendly.Can say people lyk dem made my first trip to Newyork amazing

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Helpful?
Thank aishanoureen
Clinton, New Jersey
Reviewed 2 days ago NEW

Lobby area is very nice. Rooms are in need of an update. Ask for a corner room so you get more square footage. Clean enough but old. Was worried about the staff after reading some reviews, everyone we interacted with was very nice.

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3Thank Judy G
Reviewed 2 days ago NEWvia mobile

The hotel is below standards. First of the bathtub was clogged, I removed drain stopper and it was full of hair, not good, the room was dirty, paint in the bathroom sink paint peeling off, the walls also scratched, the last thing don't book in priceline, Expedia, because it has hidden fees, like facilities usage which is 30 dollars per...

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1Thank Oscar M
Reviewed 2 days ago NEWvia mobile

We had a very pleasant and memorable stay. The staff were very accomodating and warm. We felt at home for the 3 nights we had. Muhammed,one of the staff, was very helpful and gave us an excellent service during our whole stay. :)

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Thank Jofina T
Pawtucket, Rhode Island
Reviewed 3 days ago NEW

We have stayed at this hotel before, and have always had a good experience. Josie at the front desk, made a fantastic first impression. Professional and welcoming, she sets the whole tone for a wonderful stay. On leaving, Mohammad, was also a great finish to a wonderful weekend.

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Helpful?
Thank mccabejj
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, Thank you for the perfect rating and review. We're delighted you had such wonderful experience with us. It's fantastic our team made you feel so welcome and assisted you in any way. Josie and Mohammad are valued members of our team so it's no surprise you had such an amazing experience with us. We look forward to hosting...

New York City, New York
Reviewed 4 days ago NEW

We were put in "a top room on the top floor". This room was the size of a closet. If you didn't use the door handle when shutting the bathroom you scraped you fingers but the door handel was so dirty we had to wash it before touching it. They use 2nd rate linens and sundries. The management shrugged their...

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Helpful?
3Thank Pamela M
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

We appreciate the feedback, Pamela. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We regret that your rooms weren't refreshed properly and that our team didn't go above and beyond to assist you. We hold ourselves to a higher standard. We'll be...

Lisbon, Portugal
Reviewed 5 days ago NEW

Another trip to NY, but first time for New Year's Eve. Stayed at this hotel, advised by my travel agent, who always stays here. Excellently locatted, especially for NYE and the ball drop. Too bad the staff wasn't much cooperative helping with the questions about the ball drop and left us hanging 'till 23:30 to explain that near midnight the...

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Helpful?
Thank Spsousac
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, Thanks for the 4-star rating and review. We're thrilled you had such a pleasant time with us. We strive to offer top-notch service and convenience for our guests. It's fantastic you appreciated our prime location. That's what we like to see. We regret that our team didn't go above and beyond to assist you. We're happy you enjoyed...

Singapore, Singapore
Reviewed 5 days ago NEWvia mobile

We split the trip to stayed here 5 nights each in November and January 2017. I love the location of this hotel which close to Time Square, Broadway Theaters, Pharmacy, Supermarkets, Pub and restaurants within 10-15 mins walk. In November 2016, my room was on 9th floors. The hot water on dispenser machine doesn't work. The bedsheets and pillows case...

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Helpful?
Thank 0_Gyrfalcon_0
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, we appreciate your feedback. We're pleased to hear that we were able to accommodate you during your stay with us. It's wonderful that you enjoyed our central location and that you were able to experience some of New York's finest attractions. That's what we like to hear. However, we're disappointed that your stay was anything less than perfect....

Edmonton, Canada
Reviewed 5 days ago NEWvia mobile

The hotel check in/out went smooth and fast. I went for 2 nights with friends to go see the city and drink , my expectations were that high. It was a place to sleep nothing more nothing less! It was clean but dated! Let's say I wouldn't stay with my woman. With the boys fine ;)

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2Thank Ryan B
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

We appreciate your feedback, Ryan. We're disappointed to hear that your stay with us was less than ideal. We strive to provide our guests with excellent service and convenience. However, your experience is not on par with the service we're accustomed to providing. Your happiness and satisfaction are very important to us and we'll be sharing your concerns with the...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Nestled in the heart of New York City, The Manhattan at Times Square Hotel is the ideal base for exploring the most exciting city in the world. Its exceptional location, just steps away from Times Square, Broadway theaters, Fifth Avenue shopping, Rockefeller Center and Central Park, is easy to get to wherever you are. Each room is equipped with convenient amenities, such as coffee/tea maker, ergonomic desk chairs, high speed internet access (for up to 5 devices), and electronic safes. Sleek lines, warm colors, and comfortable seating create a relaxed atmosphere in our renovated lobby, which features a communal lounge area with a plasma TV and limited time complimentary high speed internet access. In addition, squeeze in a workout at our 24 hrs. Health club at no additional cost. ... more   less 

Additional Information about The Manhattan at Times Square Hotel

Address: 790 7th Avenue at 51st Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: €128 - €322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Manhattan at Times Square Hotel 4*
Number of rooms: 689
Reservation Options:
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Hotel Style:
#185 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Manhattan at Times Square Hotel staff and other travellers.
327 questions
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Dunfermline, Scotland

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Questions? Get answers from The Manhattan at Times Square Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask Miss Senka. She is really nice and will help you.”
 of 5 bubbles JaimeM699, 22 Jan 2017 | Read review
“ask for a corner room”
 of 5 bubbles 282judyg, 21 Jan 2017 | Read review
“Corner Rooms are large and quiet.”
 of 5 bubbles mccabejj, 20 Jan 2017 | Read review
“Go to a different hotel”
 of 5 bubbles 172pamelam, 19 Jan 2017 | Read review
“The upper floors are a little quieter”
 of 5 bubbles 348suzanned, 14 Jan 2017 | Read review
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