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This hotel has a bit of a weird atmosphere for example you have to ask for a key at reception it you wanted to use the unisex loo in the lobby, but it all smells clean. The staff at the coffee bar are really lovely!...More
Stayed in this hotel in November of last year. I had read all the negative reviews and was concerned but I shouldn't have been our room was lovely cleaned everyday. The room wasn't huge but who needs a huge room when you are in NYC?...More
Lobby and rooms are nice, but hallways could use some paint and carpeting. They kept our luggage for us since we arrived several hours prior to check in. They kept it once again after we checked out so we could enjoy a few more hours...More
It was a really nice stay. The hotel has very nice location and service. The rooms have view to Times Square. We got a really good service from Mohammed Chowdury from the coffee shop, who was really nice and helpful with us, he made conversation...More
Took my daughter in to see a show and we stayed at one. Rooms are a little outdated but clean, and the location is fantastic!
I got a Groupon and only paid $80 for a standard room, in the heart of Times Square. The staff...More
Date of stay: January 2019
Response from AbelC559, General Manager at The Manhattan at Times Square HotelResponded 2 days ago
We appreciate you taking the time to share your feedback.
We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your...More
Nestled in the heart of New York City, The Manhattan at Times Square Hotel is the ideal base for exploring the most exciting city in the world. Its exceptional location, just steps away from Times Square, Broadway …Moretheaters, Fifth Avenue shopping, Rockefeller Center and Central Park, is easy to get to wherever you are. Each room is equipped with convenient amenities, such as coffee/tea maker, ergonomic desk chairs, high speed internet access (for up to 5 devices), and electronic safes. Sleek lines, warm colors, and comfortable seating create a relaxed atmosphere in our renovated lobby, which features a communal lounge area with a plasma TV and limited time complimentary high speed internet access. In addition, squeeze in a workout at our 24 hrs. Health club at no additional cost. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Are you still due to go (ie you’ve not already left?) Today they removed this hotel from sale with BA and changed all guests to another hotel (mostly to Grand Hyatt), I know this because we were booked for here for this... More
Are you still due to go (ie you’ve not already left?) Today they removed this hotel from sale with BA and changed all guests to another hotel (mostly to Grand Hyatt), I know this because we were booked for here for this Thursday and we got the email today advising of the change. This was apparently due to the poor reviews lately they removed from sale. I’d say assuming you’re not already there and depending on when you go, they’re probably letting people know in order of when they’re going. So if you haven’t heard already I’m sure you will very soon.