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Sanctuary Hotel New York

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Sanctuary Hotel New York
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3,761 Reviews from our TripAdvisor Community

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Showing 3,185: English reviews
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW via mobile

If, by boutique hotel, you mean thin walls (where it feels like next door is in your room) & where they decide to change the continental breakfast, part way through your stay, so that when you previously had yoghurt & granola this then became part of the $20 breakfast menu, then you can keep your New York Boutique hotels! Definitely... More 

Helpful?
Thank Sharron B
Bristol, United Kingdom
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 days ago NEW

Wonderful staff, always so helpful. We asked to change room as I preferred one with an outlook. All actioned swiftly and with a smile. Doormen are amazingly courtesy. Can be quite noisy as Times Square just around the corner... but its that what you go to New York for - all the hustle bustle and taxi beeping :) The restaurant... More 

Helpful?
Thank Heather C
sylvania ohio
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 week ago NEW

This hotel turned out to be a wonderful surprise in terms of service and location. Check- in was extremely prompt and efficient. We requested the assistance of the hotel concierge several times during our three night stay. Without fail, he was knowledgeable about subway directions, museums, special restaurant recommendations and reservations. Our superior king room was smaller than we expected... More 

Helpful?
Thank jeffb2003
Level Contributor
12 reviews
3 hotel reviews
Reviewed 1 week ago via mobile

This hotel is right next door to Times Square (witch is nice but keep in mind that this brings problem getting somewhere with a cab from outside the hotel), very nicely decorated but the rooms has very thin walls so you will hear everything going on outside in the hallway, and really great staff but only in the "hotel part".... More 

Helpful?
Thank Sofia G
Northern Virginia
Level Contributor
124 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 1 week ago

From our very first step into the Sanctuary Hotel to our last, the staff couldn't have been friendlier. They were helpful without being super solicitous and definitely wanted to make the best of our experience. And the lobby, while dark, was enticing. The rooms are nicely decorated, designed and clean--but they are VERY VERY VERY small, with the sink and... More 

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1 Thank vatravelingbug
Edinburgh, United Kingdom
Level Contributor
10 reviews
Reviewed 1 week ago via mobile

This hotel is right in the heart of midtown one minute away from time square and you are in the middle of one of the busiest places on the planet. The staff were very friendly and helpful any advice or direction needed they were happy to help. The room was quite small but with everything you need and very clean... More 

Helpful?
Thank Cahookie001
Level Contributor
5 reviews
Reviewed 2 weeks ago

I was really impressed by the service at this hotel. The staff couldn't do enough for us. One the first night, we were put in a room which was located near a pipe that was banging for the night. My friend wanted to change rooms and the Sanctuary kindly accommodated us and gave us a bottle of wine to apologise... More 

Helpful?
Thank Aisling H
Buenos Aires, Argentina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

I staid here for 3 nights, the staff was very friendly and helpful, specially the bellman and the breakfast staff. The rooms where though a big disappointment since they were extremely small, dark, noisy and not clean. I will not come back

Helpful?
Thank Marimar238
Slough, United Kingdom
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago

My partner and I travelled to New York from the 28th October - 2nd November to get married in Central Park and booked this hotel through Virgin holidays. Before arriving at the hotel, I emailed their "Star Concierge" service a couple of times to see if I could get a room upgrade to a suite and see how much it... More 

Helpful?
2 Thank Rachael H
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Arrived after a long flight and was warmly greeted by staff, settled into lovely room and given advice on what I should see and do over the next three days. Thanks to the advice managed the evening bus tour, followed by the next day the Uptown and Downtown Hop Off Bus, which leaves just down the road from the hotel.... More 

Helpful?
Thank Margaret D

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Haven Rooftop NYC
Haven Rooftop NYC
Cuisines: American, Bar
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
The Sanctuary Hotel New York is located in the heart of midtown and steps away Times Square. This discrete boutique hotel offers highly personalized service with Sanctuary’s very own S.T.A.R.™ Program (Service Tailored to Any Request). Luxurious rooms are decorated with a rich warm palette that includes deep orange, chocolate brown and cognac. Leather headboards and crystal chandeliers add a touch of glamour, with pillow-top mattresses that compliment imported European sheets, duvets and terry. Each room includes iHome stereo systems that supports iPod, iPhone and iPad, HDTVs complete with premium movies, and Eco-friendly organic bath amenities. Sanctuary Hotel features a fireplace-adorned lobby with an energetic bar lounge offering signature cocktails. The hotel provides • Free Continental-style breakfast buffet• Free Wi-Fi• Free access to Equinox gym. S.T.A.R.™ Experience Managers are available to assist you with transportation services, restaurant reservations, theater and event tickets, to spa appointments or anything else that your heart may desire. ... more   less 

Additional Information about Sanctuary Hotel New York

Address: 132 West 47th Street, New York City, NY 10036
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: €199 - €522 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sanctuary Hotel New York 4.5*
Number of rooms: 111
Reservation Options:
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Hotel Style:
#14 Family Hotel in New York City
#32 Romantic Hotel in New York City
#43 Luxury Hotel in New York City
#69 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Hotel New York staff and other travellers.
54 questions
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Questions? Get answers from Sanctuary Hotel New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front hotel rooms are larger.”
 of 5 bubbles Fruitibabe, 30 Nov 2016 | Read review
“Request deluxe room is for more than one person.”
 of 5 bubbles jeffb2003, 27 Nov 2016 | Read review
“front rooms have windows.”
 of 5 bubbles mered20162016, 5 Nov 2016 | Read review
“the inside rooms are very quiet but lack lots of natural light”
 of 5 bubbles AmandaM317, 27 Oct 2016 | Read review
“Get a room that does not face onto 47th Street. The noise of the traffic goes on 24 hours a day”
 of 5 bubbles grahams793, 22 Oct 2016 | Read review
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