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Paramount Hotel Times Square New York

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Traveller (1483)
Room & Suite (820)
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Overview
  • Excellent19%
  • Very good33%
  • Average23%
  • Poor13%
  • Terrible12%
Travellers talk about
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Additional information
Offers from Paramount Hotel Times Square New York
Special Price: 15% OFF + 3 FREE REWARDS
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Offers from Paramount Hotel Times Square New York
Special Price: 15% OFF + 3 FREE REWARDS
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,308)
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181 - 185 of 3,528 reviews
Reviewed 23 February 2018 via mobile

We stayed here back in may 2017, the hotel itself is in the perfect spot for Times Square. The lobby area and reception is really nice but the rooms let it down some what. They do need an update but are still relatively comfortable. We...More

1  Thank Steven B
Response from Alex K, General Manager at Paramount Hotel Times Square New YorkResponded 24 February 2018

We appreciate your feedback, Steven. We're happy you had a pleasant stay with us and enjoyed our location and service. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns regarding our rooms with the appropriate members...More

Reviewed 22 February 2018 via mobile

The hotel was clean and tidy, hotel staff very helpful down side the room we had was very small and basic but had a fantastic time. The hotel was central so everything on hand and on Times Square. The location was brilliant. I would recommend...More

2  Thank Karen H
Response from Alex K, General Manager at Paramount Hotel Times Square New YorkResponded 23 February 2018

Thank you for the great rating, Karen! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our clean and comfortable accommodations and attentive staff as well as our excellent location. Thats what we like...More

Reviewed 22 February 2018 via mobile

Checking in: Be careful when they ask to take a credit / debit card for a “holding fee”, the receptionist said that it’s a refundable holding fee, but my card was charged and the holding fee was taken off of our balance when we checked...More

2  Thank Brooke L
Response from Alex K, General Manager at Paramount Hotel Times Square New YorkResponded 23 February 2018

We appreciate the feedback, Brooke. It's unfortunate your time with us was less than ideal. We care about the satisfaction and happiness of our guests. We regret that your room wasn't refreshed properly and that your room size didn't meet your expectations. It's important to...More

Reviewed 21 February 2018

This is the third time i have stayed at the Paramount. The location is perfect place to start exploring. The hotel is a old style with plenty of charm. The hotel is clean and value for money. The room is are small the bathroom is...More

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1  Thank Moloch9
Response from Alex K, General Manager at Paramount Hotel Times Square New YorkResponded 22 February 2018

Thanks for the wonderful review, Moloch! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another...More

Reviewed 20 February 2018

We stayed for 3 nights....very dark and dingy when you go in...the decor very tired. The rooms are tiny...beds are small. We complained and they moved us to floor 19 to the penthouse...the rooms were not much better....bathrooms also awful.More

1  Thank Dorito78
Response from Alex K, General Manager at Paramount Hotel Times Square New YorkResponded 21 February 2018

We appreciate your feedback, Dorito78. It's unfortunate your time with us was less than ideal. We regret that our rooms didn't meet your expectations. We do offer a variety of room sizes and would be happy to help you choose one which better suits your...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$159 - US$412 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#229 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$159 - US$412 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#229 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1483)
Room & Suite (820)
Dining (72)
Amenities (63)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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les1066
9 May 2018|
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Response from leli67 | Reviewed this property |
Yes I went from Edinburgh/Dublin/ jfk & it was fantastic
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les1066
6 May 2018|
AnswerShow all 3 answers
Response from Zakcoops81 | Reviewed this property |
I paid £35 facilities fee per night when booking so I was aware of this charge even though I didn't use the facilities mentioned & then was faced with an extra $80 per night fee when I checked in.
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Room Tips
"Room 309!!!!!!"
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"We were on the 14th floor I think! Nice and quiet."
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"Do not opt for one of the lower range rooms."
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"Didn't matter"
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