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Paramount Hotel New York

Traveller (1630)
Room & Suite (854)
Storyboard
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,631)
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All reviews times square rooms are small hotel lobby perfect location queen room the theater district central park nyc broadway subway hip avenue
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1 - 5 of 3,743 reviews
Reviewed yesterday

We were a group of 4 - booking 2 rooms. On checking in, one of our rooms wasn't available (probably overbooked) and had to take a smaller room for one night. Given a complimentary breakfast voucher (for 4 people), but still annoying and INCONVENIENT! The...More

1  Thank Malesakeel
Response from AlexK6512, General Manager at Paramount Hotel New YorkResponded yesterday

Thank you for sharing your feedback, Malesakeel. We're disappointed you had such challenges during your check-in. We understand the importance of a smooth check-in and we regret that we couldn't accommodate your needs. It's important to us that all of our guests feel valued so...More

Hotel's Favourite
Reviewed 11 February 2018 via mobile

First time ever to NYC and I have to admit it was better then I expected when we arrived! The room was very ideal, bath/shower/ironing board/ hairdryer etc. Wasn’t too loud from the sirens and noise from our room! Me and my partner really enjoyed...More

8  Thank willowfeb
Response from Alex K, General Manager at Paramount Hotel New YorkResponded 12 February 2018

Thanks for the splendid review, willowfeb! We're elated knowing you had such an incredible time. We're very keen on having our guests feel excited to come back. There's nothing more important to us than the happiness of our guests. Thank you again for the stellar...More

Reviewed yesterday

Our stay at Paramount was incredibly disappointing from start to finish. I was the leader of a group of 17 students and 4 adult chaperones. When we arrived slightly before check-in, none of our 10 rooms were ready, and we were not given an estimated...More

1  Thank mmslade
Response from AlexK6512, General Manager at Paramount Hotel New YorkResponded yesterday

Dear Guest, We appreciate you taking the time to share your feedback. It's unfortunate your stay in our hotel was less than ideal. We're disappointed you had such challenges with our team and that we couldn't assist you in every way. Your experience is not...More

Reviewed 2 days ago via mobile

Guy at reception told us he is upgrading us to a larger room since they are oversold on room types we booked. After some time he chaged his mind and told us he is giving us another room. Question is - why the hell dark...More

Thank Dmitry N
Response from AlexK6512, General Manager at Paramount Hotel New YorkResponded yesterday

We appreciate you taking the time to share your feedback, Dmitry. We're disappointed to hear that your experience was tarnished by your interactions with some members of our team. Please know that we are dedicated to providing only the most attentive and courteous service to...More

Reviewed 4 days ago

We got an upgrade from our queen regular sized room to a full king sized bed. Mamake at the front was very nice. the hotel was clean, the house keeping staff left the tip money we tried to give them on our night stand 3...More

3  Thank SamC3720
Response from AlexK6512, General Manager at Paramount Hotel New YorkResponded 3 days ago

Thank you for the great rating, Sam! We are always working very hard to provide a high-quality experience for all of our guests. It's great to hear that you had a lovely stay with us! We hope you plan on staying with us again soon!...More

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Questions & Answers
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Kayleighandpeter11
19 November 2018|
AnswerShow all 2 answers
Response from Gloria S | Reviewed this property |
No. You are not in transit. Contact= your travel companion phone or your own address in Uk.
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Kayleighandpeter11
19 November 2018|
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Response from ech0mike | Reviewed this property |
yes if your final destination is not US, No if your final destination is US
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Kayleighandpeter11
19 November 2018|
AnswerShow all 3 answers
Response from Anne F | Reviewed this property |
If you are staying over for a few nights you put in address of hotel. If you are going directly on a cruise you are in transit.
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