I've stayed at the Paramount numerous times - with my adult daughters, with my brother, and alone. It's the best situated hotel for plays on and off-Broadway, within walking distance to Hell's Kitchen restaurants and other neighborhoods. I had never to Lyft or Uber! From the minute you enter the delicately scented lobby (smells so delicious), the Paramount is an oasis from the hustle and bustle of the city. The lobby is hip, low-lit and inviting, with the friendly and helpful staff at the desk. The rooms are clean, well-attended, and quiet. I'm returning to New York in December, and look forward to being back at the Paramount. and the wonderful city. I've missed you both!
This is the BEST Hotel for the money in Manhattan. We have come many times to NY in the last 5 years and we always try to stay here. The Staff if very friendly and always helpful. It’s always clean, comfortable and convenient.
Amazing hotel right on times square, room was lovely staff were excellent the door man was brilliant always struck up a conversation when coming in and out, 5 star service was our first visit to new York and will absolutely be back to stay at paramount.
We were supposed to stay at the Paramount in early April for several days, then again in early July for a couple of nights. Unfortunately, the pandemic put all of our 2020 vacation plans on indefinite hold. However, we had no problems canceling our hotel arrangements. Expedia and the Paramount worked to make good on any prepaid deposits or fees, and it was quite simple to get refunds, especially when compared to dealing with some other companies we’ve had to contact. We appreciate their service and will be happy to use Expedia and to stay at the Paramount again, whenever we may be able to travel to NYC in the future!
We booked our trip long before COVID changed everything. When travel started to fall apart, we received a personal email from Joe Kavanagh, the manager. Over the next few months, he and I would communicate back and forth from time to time regarding the state of travel. When our flight was changed, he was prompt, professional and understanding and sought to help us alter our hotel reservation. Well, now, our entire trip had to be cancelled and he has been nothing but wonderful. This would have been our third or fourth stay at the Paramount and we will 100% stay again.
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