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New York Marriott East Side

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New York Marriott East Side
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2,079 Reviews from our TripAdvisor Community

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Showing 1,824: English reviews
Montreal, Canada
Reviewed 3 September 2014

Nice hotel in general , need some lift me up in rooms. Rooms with 2 double beds very small for family of 2 act and 2 kids. Smelled of smoke even if it was non smoking room!! Very well located few blocks from Central Park , time square and across street from a stop of hop on hop off buses....

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Helpful?
Thank marilena b
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning We are pleased you choose the Marriott East Side hotel for your recent stay. From your comments, it seems you were dissatisfied with the quality and service of the hotel. Please accept our sincere apology for any inconvenience this may have caused you. We are very grateful for your patronage and suggestions and look forward in discussing them...

Spartanburg, South Carolina
Reviewed 2 September 2014

Location and rates were great. There was some street noise on the 18th floor, but not too bad. Beds were very comfortable. Meals were a bit pricey but that was expected. Have stayed there several times over the past ten years and will stay again.

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1Thank JGS_11
Wilbraham, Massachusetts
Reviewed 2 September 2014

Upon arrival, we were graciously greeted. The staff's professional attire set the tone for the hotel. Our room was SO clean, the bed was beyond comfortable, and the location was convenient to restaurants, etc. Each staff member with whom we came in contact seemed happy to be working there. Employees who take ownership of and pride in their jobs are...

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Thank Relax76
Alexandria, Virginia
Reviewed 2 September 2014

I stayed at the New York Marriott East Side for two nights last month and had a great experience. The staff was very friendly and helpful and I used the online check-in feature on my Marriott app for the first time which was awesome! I got a text while I was en route to NYC letting me know my room...

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Thank StacyInDC2012
Maryland
Reviewed 2 September 2014

We stayed here for 3 nights over the Labor Day weekend. Excellent room, very clean and well maintained. Also, very quiet! Loved the breakfast. Very helpful staff. Definitely recommend it...excellent location is a bonus!!!!

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Thank MarylandBogart
Mechanicsburg, Pennsylvania
Reviewed 1 September 2014 via mobile

We stayed two days over the Labor Day Holiday. Arrived at the property and saw a long check in line in the small reception area. Fortunately we used the on-line check in from the train and our key was ready when we arrived. Hotel is in a great off-the-beaten-path location yet still close to shopping and Broadway shows.

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Thank PSARBR
Naija
Reviewed 1 September 2014

Stayed here for 5 nights and would certainly not make it my first 5 choices when next in NY. The rooms are very dated, i must say. The noise level from the room made us change rooms from the 17th floor to the 24th floor as my daughter couldn't sleep well. The bathrooms made me think i was in one...

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Helpful?
Thank Bebestic
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning Thank you for your honest feedback regarding your recent stay with us. From your comments, it seems you were dissatisfied with our service and the quality of the hotel. I do apologize for any inconvenience this may have caused you. Thank you for bringing it to our attention. We always try to provide each guest with excellent service,...

Denver, Co
Reviewed 31 August 2014

I stayed here for 3 nights in August for a birthday weekend with friends. The check-in was smooth and the staff was really friendly and helpful. The location is also great. The rooms are clean, but on the older side. The bathroom need to be remodeled some as well. I just felt like the room quality is secondary at this...

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Helpful?
Thank Buckeye37
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning Thank you for your recent visit to our hotel and also for taking the time to give us your warm comments regarding the staff service and the great location of the hotel. However, I am sorry to hear the quality and size of the room was not to your exepctation. I will definitely share your comments with our...

Gibraltar
Reviewed 29 August 2014

The Hotel is in such a great position, right on Lexington Avenue easy access to Central Park, Times Square, one of my favorite area's of Manhattan to stay. Great service, check in was a stress free experience and the Room was great we had twin double beds which had nice firm mattresses. Bathroom was nice and clean.

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2Thank Mascarenhas1972
Boston, Massachusetts
Reviewed 26 August 2014

We picked this hotel because of its great location. We had a Saturday stay, with 2 rooms. The check-in was very smooth and quick. We asked for 2 adjacent rooms, but since none were available, they upgraded one of the rooms to a very large room to keep both rooms on the same floor and very close to each other....

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2Thank LuxVacSeeker

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located in Midtown Manhattan, the New York Marriott East Side features spacious guestrooms and suites, a state-of-the-art health club, a stylish concierge lounge and flexible event space. ... more   less 

Additional Information about New York Marriott East Side

Address: 525 Lexington Ave, New York City, NY 10017-1204
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: €231 - €533 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New York Marriott East Side 4*
Number of rooms: 646
Reservation Options:
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Also Known As:
New York Marriott East Side Hotel New York City
Marriott New York City
New York City Marriott
Marriott East Side
Hotel Style:
#67 Green Hotel in New York City
#184 Luxury Hotel in New York City
#230 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from New York Marriott East Side staff and other travellers.
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Questions? Get answers from New York Marriott East Side staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“wifi may or may not have a charge depending on Marriott membership”
vancouversolo, 19 Apr 2017 | Read review
“Get a high floor or the traffic keeps you awake”
MIADangerous, 13 Mar 2017 | Read review
“My room was on the 6th floor, 49th street and that was quite noisy (did not bother me though)”
567dennisk, 13 Mar 2017 | Read review
“Beds are small and so is the room.”
divaindec, 21 Feb 2017 | Read review
“upper floor, away from elevators, corner room”
Joseph310, 21 Feb 2017 | Read review
5 of 5