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We arrived very early for check in due to an early morning flight. We’d reserved 2 rooms. One for us and one for our children (not young). We really wanted one of the rooms to be available immediately so we could leave bags and freshen...More
Smaller rooms. Clean. Close to everything. On site restaurant is not worth you time or money. Take a walk to a real restaurant. We will definitely stay again because it is literally near everything! Easy walking distance to St Patrick’s cathedral. Quick Uber ride to...More
Came into the city for an overnight and chose this hotel based on location and price. I've stayed in the city many times and usually choose a boutique hotel or one close to Central Park but I knew I wouldn't be in the room much...More
Response from TeamMarriott, Front Office Manager at New York Marriott East SideResponded 3 days ago
Thank you for being our guest at New York Marriott East Side and for sharing your review. We are glad to know you had a pleasant stay with us and liked our friendly staff, convenient location and that you loved your comfortable room....More
The hotel is in a good location. It is a few blocks away from Grand Central and the neighborhood is safe and vibrant. Plenty of good places to eat nearby ranging from cheap eats to fine dining. Unfortunately the hotel is looking pretty worn out....More
Response from TeamMarriott, General Manager at New York Marriott East SideResponded 6 days ago
Thanks for taking the time to share your experience with us. We are sorry you were disappointed with some aspects of your stay. We strive to maintain high standards, not only in service but also with maintaining the overall look and feel of...More
The room was so poorly ventilated and full of condensation (mold?), combined with zero hot water for a shower, that I contracted pneumonia after my stay. The Marriott family should be embarrassed to have their name on this hotel.More
Response from TeamMarriott, General Manager at New York Marriott East SideResponded 1 week ago
On behalf of our entire team, we deeply apologize for letting you down during your stay. This is not typical of our hotel and we are already working with maintenance to check the water in your room in order to prevent a similar...More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.