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31/12/2017 1/1/2018
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    NH New York Jolly Madison Towers

    22 E 38th St, Midtown, New York City, NY 10016-2502
    011 34 913 98 56 90
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    31/12/2017 1/1/2018
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    Traveller (661)
    Room & Suite (319)
    Dining (23)
    Overview
    • Excellent12%
    • Very good38%
    • Average29%
    • Poor12%
    • Terrible9%
    Travellers talk about
    Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Meeting Rooms
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    3.5 Star Hotel
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,768)
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    1 - 5 of 1,187 reviews

    Reviewed 3 days ago

    I'm travel agent! Of course I'll never recommend such horrible hotel for my clients!! Everything about this hotel was awful! The lady at the reception was so rude during the check-in and during my long stay there... dirty rooms!!! Even hot water they don't provide!...More

    Thank Carmen C
    Response from Txema R, General Manager at NH New York Jolly Madison TowersResponded 2 days ago

    Dear Guest, We apologize if we did not meet your expectations. Your statement of not providing hot water is incorrect, hot water is always available unless there is a problem which is immediately addressed. For obvious reasons a person cannot remain in a lobby all...More

    Reviewed 5 days ago

    First impressions were not good, having just arrived and waiting in reception to be acknowledged for 10 minutes whilst staff were assisting another client. Staff member very slow and quite indifferent. When I asked if I had a view she replied "that costs more" didn't...More

    Thank travellingfoodie53
    Response from Txema R, General Manager at NH New York Jolly Madison TowersResponded 2 days ago

    Dear Guest, Thank you for the feedback of your stay. Rooms with views are at an additional cost; the agent was unable to offer an upsell since we were sold out; we assure you that when possible upsells are always offered, no missed opportunities by...More

    Reviewed 1 week ago

    +Location is superb , close to 'trains' and many iconic buildings . Found the rooms pretty basic , a bit dated , on the small side and no room safe , come on guys there like £15 ! if English take your own kettle and...More

    Thank glenn s
    Response from Txema R, General Manager at NH New York Jolly Madison TowersResponded 2 days ago

    Dear Guest, Thank you for the feedback of your stay. The hotel will soon undergo a full renovation. Best regards,

    Reviewed 1 week ago

    STAY SOMEWHERE ELSE. We were given a "suite" room that had two working lights, no heating and a mini fridge that was screwed shut. I'd rather pay the same price for a better hotel in the same area. This hotel is clearly making its money...More

    1  Thank peterdj5
    Response from Txema R, General Manager at NH New York Jolly Madison TowersResponded 2 days ago

    Dear Guest, We apologize for not meeting your expectations. Please be informed that we do provide heating as it is required by the law. The hotel will soon undergo a total renovation. Best regards.

    Reviewed 1 week ago

    I traveled to the city on business and picked this hotel because I’m a rewards member and got what I thought was a great deal. We arrived and the staff was rude, we booked a Superior room requesting two beds, and when we checked in,...More

    Review collected in partnership with NH Hotels
    1  Thank donald169
    Response from Txema R, General Manager at NH New York Jolly Madison TowersResponded 2 days ago

    Dear Guest, Thank you for your feedback and we apologize for the inconveniences that you have had; please be informed that bedding type is only on request but not guaranteed as it depends on our availability at the moment that you check-in. We do have...More

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    About
    Amenities
    • Top amenities
    • Bar/Lounge
    • Hotel Amenities
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • US$122 - US$406 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 242
    • Reservation Options
    • TripAdvisor is proud to partner with NHHotels, Expedia, Priceline, Booking.com, Travelocity, Agoda, Hotels.com, TravelUp, Hotwire, Orbitz, HotelQuickly, HotelsforEveryone, Cancelon, TripOnline SA and getaroom.com so you can book your NH New York Jolly Madison Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Manhattan / Murray Hill
    • Also Known As
    • Jolly Hotel Nyc ,
    • Hotel Jolly Madison New York ,
    • Jolly Hotel Madison Towers ,
    • Jolly Madison New York ,
    • Jolly Hotel New York ,
    • Jolly Madison Hotel New York
    Add Photo Photos
    Traveller (661)
    Room & Suite (319)
    Dining (23)
    Hotel & Grounds (364)
    Bathroom (86)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Ask a question
    Questions & Answers
    Letisha Y
    15 October 2017|
    AnswerShow all 2 answers
    Response from Txema R | Property representative |
    If it is for the same day that you check-in, sure there is a luggage storage room.
    1
    Vote
    mandyjane10
    15 October 2017|
    AnswerShow all 2 answers
    Response from Txema R | Property representative |
    The best rooms are the deluxe rooms with view.
    1
    Vote
    mandyjane10
    14 October 2017|
    AnswerShow all 6 answers
    Response from RussianTaiga | Reviewed this property |
    No bar in the hotel, but there is a nice lobby to wait for your taxi or meet friends. Lots of places to eat or drink just out the hotel.
    1
    Vote
    Room Tips
    "Probably high up and facing the quadrangle , no view but away from the traffic noise ."
    Read review
    "Don't stay here."
    Read review
    "Don't take a room on Madison Av. You will not have a room with view on Empire but I guess much more..."
    Read review
    "They are all in the same run down condition."
    Read review
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