We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

NH New York Jolly Madison Towers

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
NH New York Jolly Madison Towers
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,432 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,038: English reviews
Jerusalem, Israel
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 days ago NEW

I found a great deal on the hotel website and was a bit worried about the level of the accommodation. The reception staff were friendly and checked me in early. The hotel has a feeling of past grandeur and obviously needs some updating. Having said that, the room was large and the bathroom very large by today's standards. When i... More 

Helpful?
Thank PhyllisG61
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers and for your wonderful comments, we are delighted that we met your satisfaction; we look forward having you as a return guest. Best regards, More 

Atlanta Ga
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

I looked for a nice hotel in New York that wasn't a hostel or B and B at a good price. What we found was NH jolly Madison hotel. Kind of a quirky kind of place. It's to us very European and got the superior king with a room. Note superior king. What are you imagining? Nope. Very tiny tiny... More 

Helpful?
Thank MitchellsWIGA
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear guest, Thank you for your comments and for choosing the NH New York Jolly Madison Towers for your stay in New York. Best regards, More 

Orlando, Florida
Level Contributor
1 review
Reviewed 1 week ago via mobile

I will not recommend very disappointed the room heater was making very loud sounds all night I couldn't sleep and when reported they already knew was the heater. So if they knew there was a problem why hotel manager allows to accommodate guests in that room, not a bit of consideration. In addition the toilet bowl was leaking non stop.

Helpful?
Thank drmcp
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for your feedback, please accept our apologies for not having met your expectations. Best regards, More 

Travellers are raving about these New York City hotels

Dover, United Kingdom
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago via mobile

After reading all the bad reviews I was pleasently surprised how ok this hotel was. I had a twin room with my mum, which was perfect. We was on the 8th floor, the view from our room looked at offices, however when in New York you go out to see the sights, not from your hotel room..... we had a... More 

Helpful?
2 Thank Laura T
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers and for taking the time to write your feedback. We look forward having you as a return guest. Best regards, More 

Glasgow, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

We spent 5 nights here arriving on Presidential Election Day! Hadn't realised my 70th birthday trip clashed with it. Hotel was adequate as we really only spent overnight in it. We ate breakfast and a couple of dinners at the Moonstruck Deli across Madison Avenue. The room was clean and the cleaner made an excellent job of cleaning, towel and... More 

Helpful?
1 Thank NoahsGranandGrandpa
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers and for taking the time to give us the feedback of your stay; we are happy that as a whole you have enjoyed your stay. Best regards, More 

Nottingham, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Stayed here for 2 nights in October pre cruise. Rooms were basic and tired but were on,y for sleeping in anyway. Arrived late 11pm very tired n receptionist looked more unhappy than us!!! Beds were clean n comfy but our room had a lot of traffic noise. Didn't try breakfast ate across the road at Moonstruck. Check out was easy... More 

Helpful?
Thank Angela S
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers and for the feedback of your stay; we are glad to have met your satisfaction although we apologize for the noise of the traffic. Regarding the Day Use hours please be informed that the hours are from 10:00 a.m. to 4:00 p.m., that is why you... More 

Chester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

My boyfriend had booked for us to stay here for 4 nights as he was taking me to New York to celebrate my 21st birthday. We had booked through Thomas Cook and had booked a double room with the special request of it being my birthday. When we arrived the lady told us that we could only get a twin... More 

Helpful?
2 Thank chlopalm95
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for the feedback of your stay, we apologize for the inconveniences that you have had; for additional comments please sent us an e-mail at resnyc@nh-hotels.com. Best regards, More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

We stayed here for a 3 night getaway to NYC. I'll start with the good part. Great location with walking proximity to many major attractions and shopping. That's it. The rooms were dark, dingy, dated and small. We are not particularly fickle about that kind of thing and were willing to live with it as we really only planned to... More 

Helpful?
Thank Jennifer R
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for the feedback of your stay and we apologize for not having met your expectations. This property is not fully within the NH standards that you find in other countries, only after we renovate the property we will fully be integrate with the other NH properties. Best regards, More 

Glasgow, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Okay. So a superior room is far from my idea of superior. The rooms could do with an upgrade but hey. You're in the city that never sleeps. Get out and explore! This hotel is ideally situated within walking distance of 5th avenue. Empire state building. Macys. Bryant park. And slightly longer walk to times square. I would recommend this... More 

Helpful?
1 Thank Korkay81
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for your comments and for staying at the NH New York Jolly Madison Towers. We look forward in having you as a return guest in the future. Best regards, More 

Yorkshire
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

just been here for 4 nights, brilliant location, grand central just around the corner, Times Square 5 min walk, rooms very clean, towels changed daily, staff were lovely, would definitely recommend this hotel x

Helpful?
1 Thank shakermaker215
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers and for taking the time to give us your feedback. Best regards, More 

686 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (544)
Viewed
Room/Suite (133)
Viewed
Hotel & Grounds (69)
Viewed
Bathroom (72)
Viewed
View from Room (53)
Viewed
Dining (8)
Viewed
Other (209)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (129)
Viewed
Amenities (8)
Viewed
Deluxe King Room (9)
Viewed
Deluxe Queen Room (10)
Viewed
Deluxe Two Double Room (14)
Viewed
Junior Suite (15)
Viewed
Dining (11)
Viewed
Standard King Room (5)
Viewed
Standard Queen Room (9)
Viewed
Standard Twin Room (6)
Viewed
Superior Twin Room (8)
Viewed
Superior Two Double Room (9)
Viewed
The Hotel (25)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
Room/Suite (5)
Viewed
Bathroom (2)
Viewed
Dining (2)
Viewed
Hotel & Grounds (3)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
Seton Hotel
Seton Hotel
#185 of 477 in New York City
723 reviews
Midtown
Pod 39 Hotel
Pod 39 Hotel
#189 of 477 in New York City
2,957 reviews
Midtown
Hotel 373 Fifth Avenue
Hotel 373 Fifth Avenue
#288 of 477 in New York City
999 reviews
Show Prices
Show Prices
Show Prices
Midtown
Pod 51 Hotel
Pod 51 Hotel
#219 of 477 in New York City
4,507 reviews
Midtown
The Gallivant Times Square
The Gallivant Times Square
#349 of 477 in New York City
1,001 reviews
Midtown
Row NYC Hotel
Row NYC Hotel
#326 of 477 in New York City
13,423 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of New York City, the NH New York Jolly Madison Towers combines Italian-inspired elegance with art deco charm and an array of modern comforts. ... more   less 

Additional Information about NH New York Jolly Madison Towers

Address: 22 East 38th Street, Midtown, New York City, NY 10016
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: €93 - €361 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH New York Jolly Madison Towers 3.5*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Travelocity, Orbitz, Cancelon, HotelTravel.com, Booking.com, HotelsClick and Cheap Tickets so you can book your NH New York Jolly Madison Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Jolly Madison New York
Jolly Hotel Nyc
Jolly Hotel Madison Towers
Jolly Madison New York
Jolly Hotel New York
Jolly Madison Hotel New York
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from NH New York Jolly Madison Towers staff and other travellers.
63 questions
Ask a question

See all questions (63)

Questions? Get answers from NH New York Jolly Madison Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors that face courtyard”
 of 5 bubbles PhyllisG61, 29 Nov 2016 | Read review
“Higher rooms better. Think south side would be best.”
 of 5 bubbles NoahsGranandGrandpa, 16 Nov 2016 | Read review
“11th floor was fine - our room faced E38th”
 of 5 bubbles JMC1960, 9 Nov 2016 | Read review
“A superior room won't cost much more and will normally guarantee you a city view, ask when booking.”
 of 5 bubbles Lexical27, 4 Nov 2016 | Read review
“The upper floors seemed to be more modern and refurbished but traffic noise was loud.”
 of 5 bubbles 345mandf, 1 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay