We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Doubletree Hotel Metropolitan - New York City

Doubletree.comUS$220*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Doubletree Hotel Metropolitan - New York City
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,524 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Doubletree Hotel Metropolitan - New York City
See the most recent reviews
Showing 3,785: English reviews
London, Canada
Reviewed 4 October 2014 via mobile

I really enjoyed my stay here while visiting NYC. The location was perfect. The staff were extremely friendly and the rooms were clean. The rooms were spacious and the decor was modern and fresh. We all had a great time and would definitely stay here again.

 Report
Helpful?
Thank Joanne T
Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Joanne T, We truly appreciate you taking the time to share your experience with us. We are very excited to know that you had such an amazing stay and certainly look forward to future visits. Thank you for staying with us. Nadria Buchanan- Manager on Duty

Milwaukee, Wisconsin
Reviewed 4 October 2014

You can't beat the location of this hotel. It is in a safe area within walking distance to Rockefeller Center, Central Park, and Times Square. A main subway line is one block away. This was the second time we stayed here and the second time we had issues with the hotel itself. The first time the temperature of our room...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
2Thank sallydelta
Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Sallydelta, I would like to first apologize for the poor service experiences that you have encountered during your visits. As a valued Hilton Honors Gold or Diamond member, you are entitled to a complimentary upgrade once it is available. I am not sure why you were billed for this upgrade but would like an opportunity to further investigate the...

Torrance, California
Reviewed 4 October 2014

I often stay here when working in NYC. The location is convenient to mid-town; the price reasonable and the staff is very friendly. There is a lobby bar and gift shop. The rooms are a good size for NYC and the A/C has easy-to-use controls. The linens have a nice texture. The hotel hosts lots of tourists and families.

 Report
Helpful?
Thank Denise O
Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Denise O, Thank you for staying with us on your business trips to NYC . We appreciate your feedback and hope that we will have many more opportunities t to cater to your lodging needs. Nadria Buchanan- Manager on Duty

Palm Beach Gardens, United States
Reviewed 3 October 2014

Good grief... I'm paying $499 a night plus tax, and they have the nerve to not provide free access to their wifi? Oh and the guy in their lobby trying to sell me on a weekend to come back with my wife to look at their Hilton-Doubletree-timeshare nonsense was a real plus! I gave the service a "Poor" rating for...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Aaron B
Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Aaron B, Thank you for sharing your feedback with us. I am sorry to hear of your dissatisfaction with the Internet service. While there is a charge for internet access in our guest rooms, we do provide complimentary internet service in our lobby for our guests' pleasure . Please be assured that we have heard your concerns and will...

Florida
Reviewed 2 October 2014

I visit NYC several times a year, and always stay in this hotel.........I would not stay anywhere else! The staff is the BEST; and greet me with open arms and a bright smile.....as if they haven't seen me in years! I am very thankful and appreciative of Marlyn and Janice, whom are always accommodating in making sure I can get...

 Report
Helpful?
1Thank Fergdip
Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Fergdip, Thank you for taking the time to submit a review and for your continued loyalty. It is always a pleasure to hear that our guests are comfortable and happy during each visit with us . Janice, Marilyn and Leilani will be recognized for the tremendous service they provide on all your visits with us and for upholding our...

Jacksonville, United States
Reviewed 2 October 2014

For several years now we have limited how hotel stays in NYC exclusively to the Doubletree Hotel Metropolitan. Our rooms are always inviting and comfortable and the staff bend over backwards to try to accommodate even our smallest needs. The location is perfect - easy walking distance to many of our favorite places. Right out side the door there are...

 Report
Helpful?
Thank Sharon W
Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Sharon W, We love to hear from our loyal guest as we continually look for ways to improve our service. I am very elated to hear that we have continuously met and exceeded your service expectations on every visit. This is very exciting news which I will be very proud to share with my team! We certainly look forward...

ithaca, United States
Reviewed 2 October 2014

This hotel was slightly above average. Very convenient location. However, unfortunately, the parking is sub par. Our car was returned with a huge scratch down the side above the passenger side tire. It is a brand new vehicle and when we called the hotel to tell them about this, they completely denied that this occurred on their property. To top...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Qi Z
Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Qi Z, I am very sorry to hear of the unfortunate situation with your vehicle. I would be more than happy to direct your concerns regarding your vehicle to the appropriate management team. The garage is not owned or operate by the Doubletree Metropolitan but merely utilized for our guests convenience. Please feel free to reach out to me...

Norfolk, Virginia, United States
Reviewed 1 October 2014

I'm a frequent traveler (weekly) w/many options in NYC. I ALWAYS choose this property. Why? The staff is AWESOME! The absolute best! The location is great location; in midtown and literally a few blocks from iconic NYC tourist attactions (Rockerfeller Center, Broadway, Central Park, Empire State Building, Grand Central, etc).... the warm cookie is great too.

 Report
Helpful?
Thank Derrick J
Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dera Derrick J, Thank you for your continued loyalty to our property and for taking a moment to share your comments with us. We are happy to know that we continually meet your expectations by providing awesome service. I will certainly share your comments with my team and we look forward to many more visits! Nadria Buchanan- Manager on Duty

Seattle, Washington
Reviewed 1 October 2014

I have stayed at this hotel multiple times. It is very well located in midtown and right at a subway entrance- easy to get to anything. This past trip I had multiple rooms with different family members. Swapna checked us in at the front desk- it was a complicated check in and she was awesome. Made for a great start...

 Report
Helpful?
Thank M P
Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dera Mp, Thank you for taking the time to submit your honest feedback. It is awesome to hear that the location was perfect and that Swapna was so helpful at check in. While we do not [provide complimentary WiFi in our guest rooms, it is provided in our lobby for our guest pleasure. We will keep your comments regarding the...

Reviewed 30 September 2014

This hotel is the BEST!! The staff, from Raphael, Bolivar, Vicki, Verona to many more, are absolutely wonderful!! I am always greeted with a huge smile, and made to feel like family! Very professional, warm, welcoming and always ask how they can help to make my stay more comfortable/enjoyable! I would not want to stay anywhere else!

 Report
Helpful?
Thank Lynn P
Nadria B, Manager at Doubletree Hotel Metropolitan - New York City, responded to this review

Dear Lynn P, We are very humbled to have you apart of the DTMet family! Thank you for take the time to recognize a few of the members of staff who continuously make you feel special during each visit. It is always a pleasure to have you with us and we look forward to your next visit. Nadria Buchanan- Manager...

981 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (619)
Viewed
Bathroom (78)
Viewed
Room/Suite (173)
Viewed
Hotel & Grounds (97)
Viewed
View from Room (44)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (6)
Viewed
Other (219)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (291)
Viewed
Amenities (74)
Viewed
King Suite with Balcony (58)
Viewed
One Queen Guest Room (43)
Viewed
Dining (29)
Viewed
The Hotel (40)
Viewed
Two Double Beds Guest Room (47)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (71)
Viewed
Hotel & Grounds (20)
Viewed
Room/Suite (17)
Viewed
Business Centre/Function Rooms (5)
Viewed
View from Room (1)
Viewed
Other (28)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these New York City hotels
Financial District
DoubleTree by Hilton Hotel New York City - Financial District
DoubleTree by Hilton Hotel New Y...
#358 of 467 in New York City
2,313 reviews
Midtown
Doubletree By Hilton - Times Square South
Doubletree By Hilton - Times Squ...
#333 of 467 in New York City
1,789 reviews
Midtown
The Lexington New York City, Autograph Collection
The Lexington New York City, Aut...
#281 of 467 in New York City
3,130 reviews
Show Prices
Show Prices
Show Prices
Midtown
DoubleTree Suites by Hilton Hotel New York City - Times Square
DoubleTree Suites by Hilton Hote...
#172 of 467 in New York City
7,752 reviews
Midtown
Hilton New York Grand Central
Hilton New York Grand Central
#319 of 467 in New York City
2,345 reviews
Midtown
Hilton Garden Inn New York/Manhattan-Midtown East
Hilton Garden Inn New York/Manha...
#143 of 467 in New York City
1,179 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Metropolitan New York City is a modern, landmark hotel conveniently located on Lexington Avenue at 51st Street, in the heart of Midtown’s luxurious East Side. The contemporary hotel recently completed a $25 million dollar revitalization project which included all-new guestrooms, suites and meeting space. With it’s ideal Midtown location, the hotel is steps from fashionable Park Avenue, Fifth Avenue shopping, Bloomingdales, the United Nations and many upscale boutiques. Times Square, Broadway theaters, Rockefeller Center, Radio City Music Hall, Central Park, St. Patrick’s Cathedral and The Museum of Modern Art are all within walking distance. Grand Central Terminal and all major subway lines are just a few blocks from the hotel. Penn Station/Madison Square Garden and Port Authority Bus Terminal are accessible via quick taxi ride and the hotel is convenient to all (3) area airports. Each of the hotel’s 764 brand-new guestrooms (including 22 suites) features all-new carpeting, furniture and wall treatments plus brand-new bathrooms. Modern in-room amenities include high-speed Internet access, Sweet Dreams by Doubletree Sleep Experience, 37-inch flat-screen television, MP3 connectivity and brand-new work desk with ergonomic chair. Onsite hotel amenities include a newly renovated lobby with spacious seating area, trendy Met Bar lobby lounge, Met Grill (open for breakfast), complimentary 24-hour Fitness Center, complimentary 24-hour business center, Concierge/Theater Ticket Desk, gift shop, salon and barber shop – all onsite. The hotel has 14,000 square feet of brand-new event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about Doubletree Hotel Metropolitan - New York City

Address: 569 Lexington Avenue, at East 51st Street, New York City, NY 10022-7562
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: €165 - €415 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree Hotel Metropolitan - New York City 4*
Number of rooms: 764
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity, Hotwire, Priceline, Expedia, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your Doubletree Hotel Metropolitan - New York City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree New York City
New York City Doubletree
Doubletree Metropolitan New York
Doubletree Metropolitan Hotel New York City
Hotel Style:
#203 Luxury Hotel in New York City
#226 Family Hotel in New York City
#235 Romantic Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Metropolitan - New York City staff and other travellers.
120 questions
Ask a question

See all questions (120)

Questions? Get answers from Doubletree Hotel Metropolitan - New York City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sign up for Hilton rewards, its free and you get WiFi with it.”
Ale00783, 24 May 2017 | Read review
“7th floor rooms were quiet.”
Flip-Alet, 24 May 2017 | Read review
“Lexington Avenue rooms give view.”
davidjU6831WW, 23 May 2017 | Read review
“Use Hilton Rewards. Ask for an upper floor or an upgrade.”
butchf930, 22 May 2017 | Read review
“As always try to get a few rooms from elevator but even then my sleep has never been disturbed here.”
66DennisG, 17 May 2017 | Read review
5 of 5
Doubletree.com
US$220* /night
View Deal
getaroom.comUS$230
Booking.comUS$220
PricelineUS$220
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates