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DoubleTree by Hilton Hotel Metropolitan - New York City

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Traveller (810)
Room & Suite (518)
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Overview
  • Excellent27%
  • Very good39%
  • Average21%
  • Poor8%
  • Terrible5%
Travellers talk about
“double tree”(145 reviews)
“great location”(728 reviews)
“new york”(519 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from DoubleTree by Hilton Hotel Metropolitan - New York City
Special Offer: Breakfast for 2 and WiFi
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Offers from DoubleTree by Hilton Hotel Metropolitan - New York City
Special Offer: Breakfast for 2 and WiFi
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,295)
There are newer reviews for DoubleTree by Hilton Hotel Metropolitan - New York City
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All reviewsdouble treegreat locationnew yorkwarm cookieslexington avenuesubway stationrockefeller centercentral parktimes squareking roomaround the cornerstreet noisefew blocksbolivarlobbynycbellman
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2,051 - 2,055 of 4,406 reviews
Reviewed 7 October 2015

Everytime I stay at this hotel I am impressed with the friendliness of the staff. The rooms are comfortable and have been recently upgraded. The hotel is in a great location for my business trips. Additionally, there are great restaurants and shopping nearby.More

Review collected in partnership with DoubleTree by Hilton
Thank Lara B
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 8 October 2015

Lara B, thank you for the delightful review. We're so glad to hear you've had so many positive stays with us. We truly appreciate the compliments to our rooms and location! We're quite fond of both ourselves. Once more, thank you for the awesome feedback!...More

Reviewed 7 October 2015

If you have physical disabilities and need ADA-compliant bathroom - DO NOT BOOK THIS HOTEL. If you don't have physical disabilities - DO NOT LET THEM PUT YOU in the ADA-room. It is unusable for all. It feels like someone sued the hotel for a...More

Thank Heidi G
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 8 October 2015

Heidi, thank you for taking the time to share your thoughts. We're very sorry to hear you felt so thoroughly dissatisfied with the bathroom. We've forwarded your experience along to our management team and will be sitting down with them shortly, in order to appropriately...More

Reviewed 7 October 2015

It's been my first stay at the Doubletree Metropolitan and I have to say I was pleasantly surprised. As a Hilton Honours member I checked in online and just had to pick up my room key at the reception (together with a nice warm cookie),...More

Thank Thomas B
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 8 October 2015

Thomas, thank you for the excellent review! We're so happy to hear we surpassed your expectations during your first stay with us. It's great you took advantage of our online checkin, we agree it's quite convenient! We've noted your coffee maker suggestion and will be...More

Reviewed 5 October 2015

400.00+ for a night was high and this hotel fell far from what you would expect for that price and much farther from what you would expect from a Hilton hotel. I wish I could post the pictures I took of the bathroom door and...More

Review collected in partnership with DoubleTree by Hilton
Thank mountianbike
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 7 October 2015

Mountianbike, thank you for sharing your experience. We're sorry to hear you felt dissatisfied during your stay with us. It's unfortunate our price point wasn't quite what you were looking for. Regarding the room appointment, please never hesitate to reach out to our staff for...More

Reviewed 4 October 2015

From the minute I walked in, I was greeted by employee Robert Sierra, who assisted me with any request or inquiry, beyond what one would expect. Having an extended stay at the Hotel, I felt comfortable and welcomed every day. When traveling to a city...More

Thank Christine D
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 6 October 2015

Christine, thank you for the excellent review! We're so happy to hear our staff provided you with such phenomenal service throughout your stay. We'll make sure your compliments find their way to Robert and the rest of our hospitality team! We always love hearing from...More

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Best Value Properties in New York City, NY
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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$171 - US$420 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#203 Luxury Hotel in New York City
#229 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$171 - US$420 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#203 Luxury Hotel in New York City
#229 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (810)
Room & Suite (518)
Dining (47)
Pool & Beach (1)
Amenities (74)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Katy O
24 April 2018|
AnswerShow all 4 answers
Response from barbarajean974 | Reviewed this property |
Any information you might get from me (or anyone else on here) may not be current or correct. Your best bet is to call the hotel directly.
0
Votes
Ben G
18 April 2018|
AnswerShow all 7 answers
Response from Michael L | Reviewed this property |
Yes
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Votes
Mick T
6 March 2018|
AnswerShow all 7 answers
Response from L H | Reviewed this property |
Hi! ALL hotels in NY charge taxes So, there is no difference between this hotels or others. It has to do with the NY authorities
2
Votes
Room Tips
"Up as high as possible."
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"Ask for an even numbered room. Odd numbered rooms look out on machinery"
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"Not sure what to advise. The doors to other rooms were slammed at all hours of the day and night."
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"Would recommend getting breakfast outside of the hotel"
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