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    Doubletree Hotel Metropolitan - New York City

    569 Lexington Avenue, at East 51st Street, New York City, NY 10022-7562
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$30
    US$251
    US$220
    US$251
    US$220
    US$251
    US$221
    Traveller (610)
    Room & Suite (382)
    Dining (35)
    DoubleTree by Hilton Hotel New York City - Financial District
     
    Doubletree By Hilton - Times Square South
     
    The Lexington New York City, Autograph Collection
     
    DoubleTree Suites by Hilton Hotel New York City - Times Square
     
    Overview

    • Excellent27%
    • Very good38%
    • Average21%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “great location” (615 reviews)
    “warm cookies” (52 reviews)
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Free Internet
    4 Star Hotel
    All hotel details
    Offers from Doubletree Hotel Metropolitan - New York City
    Special Offer: Breakfast for 2 and WiFi
    Hotel deals
    DoubleTree by Hilton Hotel New York City - Financial District
     
    Doubletree By Hilton - Times Square South
     
    The Lexington New York City, Autograph Collection
     
    DoubleTree Suites by Hilton Hotel New York City - Times Square
     
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    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
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    Reviewed 1 week ago

    Threaten by Hilton employee for missing a time share presentation and kept giving me and wife threatening faces. What kind of employees are Hilton hiring these days that they would treat their customers this way?

    Review collected in partnership with DoubleTree by Hilton
    Helpful?
    Reviewed 1 week ago

    Stayed here in March 2017. Walls are paper thin - you can hear literally everything. River facing rooms - terrible noise from traffic. Overpriced given room size, fact that you can hear entire conversations in adjacent rooms. I get that it's fashionable but even the...More

    Helpful?
    Response from nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City

    Dear Guest, We appreciate the feedback. We're disappointed you had such challenges during your time with us. It's unfortunate you had such trouble with the sound levels between the rooms. We'll address your concerns with our team moving forward. We hope you give us another...More

    Reviewed 1 week ago via mobile

    I was upgraded to a suite and it was nice. For New York it was large and spacious, quiet and comfortable. Located nice area close to some restaurants and work it was good. The bathroom small and no great but overall ok.More

    Helpful?
    Response from nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City

    Dear Guest, Thanks for the 4-star rating and review! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location. That's what we like to see!...More

    Reviewed 1 week ago

    It's has been over 25 years since I had been to New York, and I did not know what to expect, my stay was absolutely wonderful. We were in walking distance or subway ride to everything we wanted to see( 6 or 4 train get's...More

    Helpful?2  
    Response from nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City

    Thank you for the outstanding review, Faye! We're delighted your experience with us was so wonderful! It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job!...More

    Reviewed 1 week ago

    This was my first visit to NYC and the Doubletree was a great choice for a place to lay our heads at night, 3 nights to be exact. The staff was super nice. My sister-in-law has pretty high status with Hilton Honors, so we all...More

    Helpful?
    Response from nycdtdt, General Manager at Doubletree Hotel Metropolitan - New York City

    Thank you for the 4/5 rating, Rachel! We're happy you had such a pleasant experience with us! It's excellent our team took such great care of you and made you feel so welcome. That's what we like to see! We're thrilled you enjoyed our prime...More

    DoubleTree by Hilton Hotel New York City - Financial District
     
    Doubletree By Hilton - Times Square South
     
    The Lexington New York City, Autograph Collection
     
    DoubleTree Suites by Hilton Hotel New York City - Times Square
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$186 - US$425 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #199 Luxury Hotel in New York City
    • #226 Family Hotel in New York City
    • #235 Romantic Hotel in New York City
    Photos
    Traveller (610)
    Room & Suite (382)
    Dining (35)
    Hotel & Grounds (397)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Questions & AnswersAsk a question
    Anita A
    I read that parking is $50/55 with no in/out privileges that's kind of a bummer to spend over $700 on a room and then tell me I can come and go as I please with my vehicle. Do anyone know if this is true?
    11 March 2017|
    Answer Show all 7 answers
    Response from ESPASSOC | Reviewed this property |
    Last time I stayed at the NY Hilton that was the case. We used taxis and Uber during our stay at the Doubletree. Parking Charges in NY are ridiculous!
    1
    Vote
    UniqueTechniq
    Does this hotel have balconies attached to any of the rooms?
    28 February 2017|
    Answer Show all 8 answers
    Response from Elfma | Reviewed this property |
    No. You might find hotel rooms with balconies in very high end hotels in Manhattan. If you're looking for rooftop views your best bet is to do a web search for hotels with rooftop patios/terraces. Good luck and safe travels.
    0
    Votes
    evaloude2016
    Hi I am travelling to New York for the 1st time and am staying at the Doubletree Hotel Metropolitan, our plane lands at JFK at 18.30 on a Saturday evening so would like any advice on the quickest way to reach the Hotel from the Airport and rough prices/timescale. Unfortunately I have sent the Hotel 2 emails asking for some advice regarding this and they have not come back to me at all :(
    27 February 2017|
    Answer Show all 9 answers
    Response from Clare T | Reviewed this property |
    get the airtrain from jfk to sutphin boulevard for $5.pay when u get off.then the subway.need a subway card for this,the subway line is e get off at lexington av/53RD ST.maybe about 45mins.runs 24 hours a day.its $1 for... More
    1
    Vote
    Room Tips
    "decent location, east to get to NYC attractions"
    Read review
    "choose the bottoms floors with a front of the hotel room"
    Read review
    "it is an old building so walls/doors are thin, ask for a quieter room if you plan to sleep in as staff can be..."
    Read review
    "Third floor was great and room was spacious room 318"
    Read review