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DoubleTree by Hilton Hotel Metropolitan - New York City

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Room & Suite (554)
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Rooms
28 Oct29 Oct
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,646)
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4,688 results
Traveller rating
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1,582
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1,381
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All reviews double tree great location new york lexington avenue warm cookies fire station subway station rockefeller center central park times square king room around the corner few blocks street noise bolivar lobby nyc
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1 - 5 of 4,688 reviews
Reviewed yesterday

Stayed four nights on business. Front desk staff was rude and not at all helpful (examples include trying to add My Hilton Rewards number to asking if I could buy stamps). Bar was noisy and hot and wait staff was terrible. Elevators and restaurant smelled...More

Thank Christensen K
Hotel's Favourite
Reviewed 2 weeks ago via mobile

arrived to hotel swift check in cookies nice wee touch ..room 2 doubles nice clean spacious room nice big clean bathroom ..the door seemed quite high off ground think this might be a safety feature ..we where x back of the hotel so typical hotel...More

Thank kerryBelfast
Response from JosephD2909, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 2 weeks ago

Thanks for the wonderful review, Kerry! We're thrilled you had such a fantastic stay at our prime location! It's also excellent your room was refreshed properly and that you appreciated our spacious and clean facilities. That's what we like to see! We strive for excellence...More

Reviewed 2 days ago

Stayed here over a weekend. Great location -- close to theater and people we were visiting. I thought the hotel was delightfully quiet at night, much quieter than a typical NYC hotel. The carpet in our hotel room was a bit worn, but the rooms...More

Thank JudifromBoston
Response from JosephD2909, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded yesterday

Thanks for the review, Judi! We are glad you had a great experience with us! It's excellent you appreciated our comfortable rooms and amenities so much! We are disappointed to hear about our carpeting, and we will let our team know about this. We always...More

Reviewed 2 days ago

We recently stayed in NYC at the Doubletree Hotel Metropolitan (Midtown), and enjoyed our stay. The location was convenient with excellent taxi and subway access to Manhattan and beyond. The room was clean and a fair size. The bathroom could use upgrading (door was deteriorating...More

Thank Tom P
Response from JosephD2909, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded yesterday

Thanks for the lovely review, Tom! We're glad to hear that you enjoyed your stay with us. We're happy that you loved our clean accommodations and services. We strive to provide our guests with warm hospitality, efficient service, and clean rooms. Regarding your concerns with...More

Reviewed 2 days ago

Good overall experience - the room was nice and clean and overall the staff very helpful. You do have to pay for them to keep your cases after you check out - for someone who doesnt tend to carry around any foreign currency it felt...More

Thank Ian G
Response from JosephD2909, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 2 days ago

Thanks for the wonderful review, Ian! We're thrilled you had such a fantastic stay in our hotel! It's excellent your room was refreshed properly and that you appreciated our clean facilities. That's what we like to see! We strive for excellence and your praise lets...More

View more reviews
About
Description
DoubleTree by Hilton Metropolitan New York City is a modern, landmark hotel conveniently located on Lexington Avenue at 51st Street, in the heart of Midtown’s luxurious East Side. The contemporary hotel More recently completed a $25 million dollar revitalization project which included all-new guestrooms, suites and meeting space. With it’s ideal Midtown location, the hotel is steps from fashionable Park Avenue, Fifth Avenue shopping, Bloomingdales, the United Nations and many upscale boutiques. Times Square, Broadway theaters, Rockefeller Center, Radio City Music Hall, Central Park, St. Patrick’s Cathedral and The Museum of Modern Art are all within walking distance. Grand Central Terminal and all major subway lines are just a few blocks from the hotel. Penn Station/Madison Square Garden and Port Authority Bus Terminal are accessible via quick taxi ride and the hotel is convenient to all (3) area airports. Each of the hotel’s 764 brand-new guestrooms (including 22 suites) features all-new carpeting, furniture and wall treatments plus brand-new bathrooms. Modern in-room amenities include high-speed Internet access, Sweet Dreams by Doubletree Sleep Experience, 37-inch flat-screen television, MP3 connectivity and brand-new work desk with ergonomic chair. Onsite hotel amenities include a newly renovated lobby with spacious seating area, trendy Met Bar lobby lounge, Met Grill (open for breakfast), complimentary 24-hour Fitness Center, complimentary 24-hour business center, Concierge/Theater Ticket Desk, gift shop, salon and barber shop – all onsite. The hotel has 14,000 square feet of brand-new event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Style
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
764
Price range
US$153 - US$512 (Based on Average Rates for a Standard Room)
Also Known As
Doubletree New York City
,
New York City Doubletree
,
Doubletree Metropolitan New York
,
Doubletree Metropolitan Hotel New York City
Location
United States > New York > New York City > Midtown / Manhattan
Hotel class
Contact Information
Hotel Style
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
764
Price range
US$153 - US$512 (Based on Average Rates for a Standard Room)
Also Known As
Doubletree New York City
,
New York City Doubletree
,
Doubletree Metropolitan New York
,
Doubletree Metropolitan Hotel New York City
Location
United States > New York > New York City > Midtown / Manhattan
Questions & Answers
Ask a question
Casey S
10 October 2018|
AnswerShow all 3 answers
Response from Lisa P | Reviewed this property |
I paid for the breakfast upgrade and then did not eat it as it wasn't the best quality. Lots of good breakfast options close by for better food. I hope your stay will be better than my stay as my room was pretty horrible... More
2
Votes
Garry F
9 September 2018|
AnswerShow all 3 answers
Response from Jennifer J | Reviewed this property |
The hotel arranged a car for us to return to the airport but it was $60 or $70 if I recall correctly. Call and see if they can arrange pick up. Uber was about the same.
1
Vote
Sam S
3 September 2018|
AnswerShow all 6 answers
Response from Fred W | Reviewed this property |
Yes, there is a safe in the room
1
Vote
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