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Crowne Plaza Times Square Manhattan

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8,553 Reviews from our TripAdvisor Community

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Showing 6,555: English reviews
Buffalo, New York
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 June 2014

I really found this to be an affordable hotel, considering its proximity to some of the major NYC attractions. You're basically right in the heart of Times Square, about a two-minute walk from the TKTS booth and just minutes from all the hot Broadway shows. The Crowne Plaza Manhattan Times Square seems to be a great hotel. Customer service was... More 

Helpful?
Thank Melissa K
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Melissa, Thank you for reviewing our property. It means so much to us as your reviews help make us better. Our location really is great, isn't it? We're constantly trying to provide the best views in the entire city. Times Square on one side and the Hudson River on another is really something you can't go wrong with! Visit... More 

Halifax, Nova Scotia, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2014

We just spent 4 nights at this hotel and had the most wonderful service. My daughter, 7 year old granddaughter and I shared a beautiful room there. We were on the 29th floor, just around the corner from the elevator and we were very impressed with the cleanliness and décor of our room. We found the hotel to be a... More 

Helpful?
1 Thank Janet I
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the fantastic review! We are pleased to hear that you had a wonderful time with us here at the Crowne Plaza Times Square! We are glad to hear that the hotel was perfect for your travel needs and that all our staff provided you with flawless service from check-in to check-out. We hope you were able to... More 

Boston, Massachusetts
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 June 2014

This is my third visit to this hotel, and each time they take their customer service to new high. Every staff member that I interacted with was kind, friendly and helpful. From the Maid Service, Mechanical and Bag Claim attendants to the Operations Manager, we met with smiles and a genuine desire to make our visit a pleasant one. I... More 

Helpful?
Thank CLexM
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for staying with us and thank you for the great review! It was our pleasure having you as our guests. We are happy to hear that you enjoyed our clean and comfortable rooms. Our staff was excited to hear that they were hospitable and made a positive impact on your stay with us. Robert, Alejandro, Rhoda and the... More 

Greenville, South Carolina
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 June 2014 via mobile

The location was central to all the Broadway shows and action. The subway was across the street and very accessible. The hotel went out of their way on this trip. I had made a special request and manager Justin Adams made it happen for us on our 10 yr anniversary. Only thing I wish was the view out our window.... More 

Helpful?
Thank chicoplumber
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello chicoplumber, Thank you for that amazing review! We are so glad that you had such an amazing time at the Crowne Plaza Times Square. Justin and chef Chris are amazing! They are what define the Crowne Plaza Times Square. The Cowboy burger is to die for! Simply delicious. I'm thrilled to hear our staff was welcoming and accommodating. They'll... More 

Toronto, Canada
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 June 2014

Stayed previously at the Crowne Plaza Times Square so when travelling on business I decided to stay here again. Not sure what happened here but the quality seems to have dropped dramatically. Upon check in I was told my room was not ready and if I wanted to leave my bags they wold call me once it was ready. To... More 

Helpful?
1 Thank James2559
IHGCare, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear James2559, Thank you for staying with us on your recent business travel. I apologize for the difficulties you had at check in and for the inconvenience with your room accommodations. Your feedback regarding these aspects, as well as the issues with the bathroom have been shared with the staff. I am confident that immediate action will take place to... More 

Anaheim, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 June 2014

I really enjoyed my stay here. It's right in the middle of everything in Times Square. The rooms are all renovated with beautiful fixtures and decoration. The bed may have been the best sleep I've ever had. Overall, great experience. If I ever had the chance to stay in New York again, it will definitely be here.

Helpful?
1 Thank Laura S
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Laura S. Thank you for the great review! We are thrilled to hear that you had a wonderful time with us here at the Crowne Plaza Times Square and that you enjoyed the comforts of our beds. Please let us know the next time you will be returning. We hope to see you again soon! Best regards, Larry Colleton... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 June 2014 via mobile

Nice clean room.Enough drawer space for a family of four.We didn't use the bistro and chose to grab breakfast in the lobby instead, hot chocolate (the best in New York that we have tasted so far)and danish ($33 for 4 drinks and 4 Danish's).We used this time to use the WIFI, which is free there. You have to pay for... More 

Helpful?
3 Thank ward73
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello ward73, Thank you so much for your candid review! I am happy to know that you had a great stay overall. We are disappointed to hear that we did not exceed your expectations. We strive to provide our guests with the best room accommodations. I would like to inform you of our wonderful Priority Awards program, with these benefits... More 

Chelmsford, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 June 2014

This hotel is very central, right in Times Square but there is little noise traffic from outside. Staff all very attentive, especially Reception staff who worked without fuss to resolve an issue we had with our booking. Some parts of our room needed updating, e.g. The sink in the bathroom had a big crack in it and the coating on... More 

Helpful?
Thank Anne D
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Anne D, Thank you for the amazing review! We are thrilled to hear that you had a wonderful time with us here at the Crowne Plaza Times Square and that you enjoyed the comforts of your room. The location is certainly great for guests who want to be in the middle of Times Square. Regarding the noise I would... More 

London
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 June 2014

This was our first trip to New York (2 adults and 2 teens) so we wanted a hotel which was close to everything. Well we couldn't have wanted more as this hotel is smack in the middle of Times Square. We stayed for 5 nights in a family type room with two double beds. It was a good size room.... More 

Helpful?
Thank LondonGeet
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello LondonGeet! Thank you for such a detailed review! We're so glad to hear that you had a good time at the Crowne Plaza Times Square. The location is pretty great, isn't it? We apologize about the condition you found your bathroom in. As you mentioned, we are renovating our rooms to better accomodate our guests. We appreciate all the... More 

Worcester Park, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 June 2014

My daughter & I stayed in this hotel for 5 nights & couldn't fault it, staff were very pleasant and food & drink very good and also cheaper than a lot of the bars and restaurants outside. Would recommend.

Helpful?
Thank Elaine R
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Elaine, Thanks so much for writing about the Crowne Plaza Times Square! We really do appreciate it. I'm glad to hear you and your daughter had a good time with us. We do hope you come back to visit soon. New renovations are happening as we speak and we'd love for you to take a second look! Thank you... More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: €160 - €600 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#137 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Manchester, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“only take a hoigh floor”
 of 5 bubbles yacovk, 2 Dec 2016 | Read review
“I feel it does not matter where you stay in this hotel, as it's windows don't entirely block out the sirens but the location is awesome”
 of 5 bubbles GThurston, 2 Dec 2016 | Read review
“Upper floor to avoid traffic noise...views so..so given sizing of windows”
 of 5 bubbles wbflynn51, 1 Dec 2016 | Read review
“Select the offer including breakfast”
 of 5 bubbles juanvega564, 1 Dec 2016 | Read review
“Go high for a great view”
 of 5 bubbles billt744, 30 Nov 2016 | Read review
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