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Crowne Plaza Times Square Manhattan

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Traveller (3178)
Room & Suite (1363)
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Overview
  • Excellent48%
  • Very good34%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“times square”(2,481 reviews)
“sandra esp”(118 reviews)
“vicky martin”(109 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (10,297)
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3,041 - 3,045 of 7,915 reviews
Reviewed 9 September 2015

Nice hotel, has breakfast and lunch facility in lobby, no dinner restaurant . Wifi worked fine, a/c was great, beds very comfy. Very clean, good customer service, very accommodating staff. Hotel located directly across the street from the 2 story M & M store. Walking...More

Thank sally m
Response from Kudrna5, Manager at Crowne Plaza Times Square ManhattanResponded 28 September 2015

Dear Sally m., Thank you for choosing Crowne Plaza Times Square and for your five stars review, your feedback is important to us. We are thrilled to learn you had a great stay with us that you enjoyed our location and the comforts and cleanness...More

Reviewed 9 September 2015

We stayed at the Crowne Plaza, Times Square, NYC last October, 2014. We arrived late because of plane problems. We arrived at 1:30 AM in the morning. It took more than 15 minutes to check in and we were the only ones in the lobby....More

1  Thank Sandy H
Response from Kudrna5, Manager at Crowne Plaza Times Square ManhattanResponded 10 September 2015

Dear Sandy H, Thank you for taking the time to review our property after a year, we appreciate your feedback. We are disheartened to hear about your disappointment and your experience with our doorman, it is definitely unacceptable and not up to our standards. We...More

Reviewed 9 September 2015

Stayed 5 nights in a double king size twin overlooking Times Square. Beds were the most comfortable ever and deserve an award! Hotel in brilliant location - everything you need is in the area. Breakfast more than adequate with very attentive and friendly staff. Rooms...More

1  Thank CarolA342
Response from Kudrna5, Manager at Crowne Plaza Times Square ManhattanResponded 17 September 2015

Dear CarolA342, Thank you for choosing Crowne Plaza Times Square and for your review, your feedback is important to us. We are pleased to know you enjoyed the comforts in your room. We agree with you that our luxurious Beautyrest® beds and pillows are very...More

Reviewed 8 September 2015

I booked this room through booking.com two months in advance. I also called the hotel twice before to make sure the confirmation was there. Both times I got a positive 'yes' and they gave me their confirmation number that is different from booking.com's. My husband...More

2  Thank Kelley B
Response from Kudrna5, Manager at Crowne Plaza Times Square ManhattanResponded 9 September 2015

Dear Kelley B, Thank you for choosing Crowne Plaza Times Square and for your review, your feedback is important to us. We are pleased to learn that your overall experience at our property was a positive one. We are also glad to know you enjoyed...More

Reviewed 8 September 2015 via mobile

This was our second time in this hotel. The first was 2013. It is very convenient for most things in Times Square and Manhattan area. We walked to the museum of natural history in only 25 minutes. Central Park is around 10 minutes and macys...More

Thank Simon P
Response from Kudrna5, Manager at Crowne Plaza Times Square ManhattanResponded 17 September 2015

Dear Simon P, Thank you for choosing Crowne Plaza Times Square for the second time and for your review, your feedback is important to us. We really appreciate your loyalty to our hotel. We are pleased to know you enjoyed our prime location and the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
US$248 - US$537 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#79 Family Hotel in New York City
#92 Romantic Hotel in New York City
#145 Business Hotel in New York City
#156 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$248 - US$537 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#79 Family Hotel in New York City
#92 Romantic Hotel in New York City
#145 Business Hotel in New York City
#156 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3178)
Room & Suite (1363)
Dining (101)
Pool & Beach (14)
Business Centre & Event Rooms (16)
Amenities (11)
Family and Play Areas (4)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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10Sgal55
19 May 2018|
AnswerShow all 3 answers
Response from Paul R | Reviewed this property |
Winter (January) trip so not top on my radar. I think that there were drinks dispensers on each floor, I hope this helps!
0
Votes
18 May 2018|
AnswerShow all 5 answers
Response from Diedre_11 | Reviewed this property |
Yes they have a room downstairs, overseen by concierges. There's no problem and it's secure, just a note, make sure you get the right number on your ticket, I almost left a small bag there.
0
Votes
Room Tips
"Times Square view."
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"Great Food at the Bar and a friendly staff"
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"High room overlooking Broadway!"
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"Rooms facing the Hudson River, or Times Square, all great views!"
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