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Crowne Plaza Times Square Manhattan

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8,577 Reviews from our TripAdvisor Community

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Showing 6,575: English reviews
Freer, Texas
Reviewed 13 July 2014

the location was great...the hotel staff was very friendly...we stayed on the 40th floor, the room was great with the view of Times Sq. The bed was so comfortable! we will defiantly stay there again!..the breakfast buffet was great and the lounge /bar staff was friendly...great drinks!!

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Helpful?
Thank ccgirl1234
CrownePlaza49, Owner at Crowne Plaza Times Square Manhattan, responded to this review

Hi ccgirl1234! Thank you so much! We loved reading your review. Our staff will be estatic to hear about your stay. We hope you come back to visit us very soon! Please let us know if there's anything we can do to make your stay extra special next time! Once again, thank you so very much. Best, Geoffrey Mills Managing...

Dubai, United Arab Emirates
Reviewed 13 July 2014

Dear Sirs. I am a member of the PriorityClub Rewards and a repeat customer at the Crowne Plaza Times Square. I am also the father of a 19 month old boy. When arriving at the hotel on July 13 we had not been to a hotel since 8am the morning before. I am a frequent flyer and is very used...

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Helpful?
2Thank Ketilostern
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Ketilostern, Thank you for taking your time to review the Crowne Plaza Times Square. I'm very sorry that we haven't met your expectations. We take reviews such as yours very seriously. It helps us become better. If you are still on property, please reach out to me personally and please let me know of the issues you are experiencing....

northumberland
Reviewed 12 July 2014

Stayed in the Crowne Plaza for first visit to New York. Chose this hotel for its location in Times Square. The room on 46th floor faced over the Hudson River and was a good size with a very comfortable bed. Large bathroom with walk in shower and great water pressure. Didn't eat in the hotel but found all staff to...

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Helpful?
1Thank elhana
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi elhana, Thank you so much for taking the time to review our property. We're so glad you had a excellent stay with us. Our rooms are very quiet and we take pride in the size of our rooms. By New York City standards, I'd like to think we're bigger than most other properties. Of course, it can be quite...

Stoke-on-Trent, United Kingdom
Reviewed 12 July 2014 via mobile

Superb location in Times Sq and very clean rooms. Good bar area and that's where it ends. People shooting movies in the next room - heard through adjoining door in room at 4.30am!! Breakfast Q that long yet dining area empty and then the bacon swimming in oil!! Everyone is sorry and I made the hotel aware - yet little...

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Helpful?
Thank Winge_12
IHGCare, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Winge_12, Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise levels prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the...

London, United Kingdom
Reviewed 12 July 2014

Yep, we made the mistake as 1st timers to NYC to stay in Times Sq, as part of a Honeymoon package booked with Virgin. We thought, hey, we'll be out and about sightseeing all the time anyway, which was mostly true, but still had t come back to the irritating mayhem that is Times Sq. Hotel itself was fine, unspectacular...

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Helpful?
Thank JosefLanjri
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello JosefLanjri, Let me start off by saying thank you staying with us. I can understand the frustration Times Square can bring, especially during the summer rush. We appreciate that you enjoyed the hotel for the most part. Our hotel is actually going through a multi-million dollar renovation and we hope you'll give us another chance in the near future...

Reviewed 11 July 2014

We arrived in the hotel and were greeted by a amazing staff. Receptionist "Victoria Martin" helped us check in, and gave us some basic information about the hotel. Walking into the room, the first thing you see is the window, which offers an amazing view of the streets below, otherwise, the room seems familiar and follows the tried and true...

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Helpful?
1Thank Pingtado
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Pingtado, Thank you for the fantastic review! We are pleased to hear that you had a wonderful time with us here at the Crowne Plaza Times Square! We are glad to hear that Victoria washelpful, she will be extremely happy to know that you mentioned her name on Trip Advisor. We are thrilled to know that you enjoyed the...

Toronto, Canada
Reviewed 11 July 2014

I stayed at this hotel in February 2013 and it was a good hotel, it looked very nice, the rooms were good too, the beds are comfortable. There's a restaurant near the lobby which is always handy to have. The view from the hotel was awesome! it was my first time staying at that hotel and visiting New York. I...

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Helpful?
2Thank Suzanne R
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Suzanne R, Thank you for staying with us and for sharing your positive review with our readers, we are glad to hear that we made a great impact on your hotel stay with us. Our Brasserie restaurant is certainly at a great location in the Hotel. We can't wait to have you back at our hotel. Best regards, Larry...

Dallas
Reviewed 10 July 2014

Had a fantastic stay here, first time and I will be returning there on my next trip to NYC. Location cannot be beat. Right on Times Square at the north end of Broadway at 49th. Easy walk from there to Rockefeller Center, Radio City Music Hall, 5th Ave. shopping, restaurants and theater district. The hotel has great access right from...

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Helpful?
1Thank airmark2
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi airmark2! Thank you for taking the time to review the Crowne Plaza Times Square. I am so glad to hear that you were able to enjoy your time here. We're literally in the heart of it all. Did you get a chance to try our restaurant on property, Brasserie 1605? If not, you have to try it once you're...

Kuwait, Al Kuwayt, Kuwait
Reviewed 9 July 2014

This is a good hotel to stay, if you want to stay really close to 'Times Square' in NY. All renowned shops are in nearby vicinity. Room size is just good enough for family with kids. Room has basic amenities like press, coffee maker, etc. Staff is good.

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Helpful?
3Thank Prasanna1965
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Prasanna1965, Thank you for the fantastic review! We are pleased to hear that you had a wonderful time with us here at the Crowne Plaza Times Square! We are glad to hear that the hotel was perfect for your travel needs. We hope you were able to visit all the restaurants, shops, and attractions in the Times Square vicinity....

Easton, Massachusetts
Reviewed 9 July 2014

Family's first time in NYC. We were not to sure what to expect, but when we arrive at the Crowne Plaza we immediately felt like it was the right choice. 38th Floor, corner room, with a view of Time Square. We asked for a room with a view and we were more than pleased. We arrived around 3 hours early...

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Helpful?
Thank NewEnglandPhotoBug
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello NewEnglandPhotoBug! Thank you so much for that wonderful review! I am so glad you had a good time with us. It makes me happy to know you enjoyed the property as much as we intended you to. We hope you choose to come back to us in the near future. We would love to have you back! Best, Geoffrey...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019-7406
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: €154 - €627 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#139 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
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Manchester, United Kingdom

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Questions? Get answers from Crowne Plaza Times Square Manhattan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner Rooms have curved windows for a great view!”
 of 5 bubbles Mark_Asbury, 8 Dec 2016 | Read review
“30th floor you are high up but there are still buildings higher than you could still hear the noise of the city but that's what we wanted.”
 of 5 bubbles pamelamD4861KU, 7 Dec 2016 | Read review
“I was on the 44th floor and it was super quiet- and my room looked down on Times Square.”
  • View from 44th floor
 of 5 bubbles BayNavig8r, 7 Dec 2016 | Read review
“We paid extra for city view but were rarely in our room so it was not worth the up-grade! But, we know now!”
 of 5 bubbles mbradley71, 7 Dec 2016 | Read review
“18th floor, corner times square room”
 of 5 bubbles 129elainep, 4 Dec 2016 | Read review
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