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Crowne Plaza Times Square Manhattan

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8,737 Reviews from our TripAdvisor Community

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Showing 6,706: English reviews
london
Reviewed 31 August 2014

We stayed here for 5 nights. The location was great for sight seeing, right in the middle of Times Square and close to two subway stations. The room was fairly spacious considering how centrally located we were. For breakfast we just grabbed a pastry and drink from the little coffee bar by the lift lobby, perfect as we wanted to...

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Helpful?
1Thank jj06London
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello jj06London! Thank you so very much for your review! We're happy to hear about your stay and we hope everything went accordingly. Our Grind & Co is really fantastic for those that want grab and go. We're happy you chose us and we wish you'll choose us again in the future. Have a great day! Regards, Geoffrey Mills Managing...

Pennsylvania
Reviewed 31 August 2014 via mobile

First and foremost CLEAN- the room was spotless inside the public halls and our room. No bedbug worries Secure- after late evening, guard requires you to produce a room key before granting access to escalator Location: walk right out into Times Square. Easy access to subway, Broadway and cabs. Comfort: beds are excellent, showers and bathrooms with good pressure and...

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Helpful?
Thank frompaPennsylvania
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi frompaPennsylvania! Thank you very much for the review. A great review like yours is what we strive towards. Our staff tries to go above and beyond for their guests and we're glad you were able to enjoy your stay. Refrigerators are available upon request for a small fee or free if you need it for medicinal purposes. We hope...

Kelowna, Canada
Reviewed 31 August 2014

The hotel is located in a perfect area, we were able to walk to everything. There is nothing better then walking out of your hotel, smack dab in Time Square. We found the concierge and bell hops very helpful. The only slightly negative experience was the attitude of some of the front desk staff, only on the first day we...

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Helpful?
Thank Bailey W
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Bailey, Thank you very much for your review. I am happy to hear about your positive experience and disheartened to hear about the front desk staff being less than hospitable. I'll be forwarding this review to our Front Office Director in hopes that we can identify the source and address the issue directly. We hope you'll be back again...

Dublin, Ireland
Reviewed 31 August 2014

This hotel is very busy but staff were friendly and helpful. There was no waiting at check in despite how busy the hotel was hotel was. The location is right great, near broadway for shows, 10 minute walk to Central Park, 10 minutes from maceys, easy walk to union square, easy walk to art galleries. Breakfast were very good, great...

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Helpful?
Thank Dublinlady28
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the fantastic review! We are pleased to hear that you had a wonderful time with us here at the Crowne Plaza Times Square! We are glad to hear that the hotel was perfect for your travel needs and that all our staff provided you with flawless service from check-in to check-out. We are glad you were able...

Reviewed 30 August 2014 via mobile

This is a superb location, whether on business or here for a vacation. Right in the centre of Manhattan, the restaurant/breakfast room overlooks Times Square! Breakfast is reasonable - either from the buffet or menu items. The hotel staff are generally extremely helpful even when the hotel is very busy. Bar also very good with a good choice of foods...

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Helpful?
2Thank Martyn B
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the 5 star review! We are pleased to hear that you had a wonderful time with us here at the Crowne Plaza Times Square! We are glad to hear that the hotel was perfect for your travel needs and that all our staff provided you with great service. We hope you were able to visit all the...

Marietta, Georgia
Reviewed 30 August 2014

Perfect for us on our one-night visit to Broadway. A king-bed room on the 44th floor, looking down on Broadway, at a $306 pre-tax AAA rate -- which is absolutely reasonable given the location and the astronomical prices at some other NY hotels (--$400 & up, the last time I stayed at the Trump on Columbus Circle--and that was my...

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Helpful?
1Thank oaktownboy_37
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the 5 star review! Like you mentioned, our location is definitely of benefit to our guests with easy access in and out of the city! We love how accessible our property is to all the attractions of New York City. Please let us know when you plan to stay with us again and thank you for choosing...

Wimborne, United Kingdom
Reviewed 30 August 2014

My family and I stayed here for 2 nights and it was very nice! We are not usually into big chain hotels but this was situated perfectly for us. The room was clean and spacious and the bed were extremely comfortable and even with the location the room was quiet. We arrived late on our first night so ordered room...

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Helpful?
1Thank EllyJH
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the review! We are glad to see that you had such a lovely time staying us! We agree that our location is spot on and believe that our property provides the perfect escape from the craziness of Times Square. We hope you will stay with us again and thank you for choosing the Crowne Plaza Times Square....

Ellesmere Port, United Kingdom
Reviewed 28 August 2014

We arrived here from Boston and Hyannis - a total contrast from the serene hotels we'd just left. This hotel is extremely busy at all times it seems! Perfect to sample New York - great location and beautiful hotel. Very modern and clean. Staff friendly. Walk out directly into the bustling Times Square. Great views - we stayed on the...

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4Thank joanneshannon75
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello joanneshannon75, Thank you for the great review! We are thrilled to hear that you had a wonderful time with us here at the Crowne Plaza Times Square and that you enjoyed the comforts of our spacious rooms. The location is certainly great for guests who want to be in the middle of Times Square. I am happy to know...

Johannesburg, South Africa
Reviewed 28 August 2014

Location is great and in the heart of Times Square. Easy access to subway and there are plenty of places to eat at. The hotel is clean and there are good views from the room but the service by the front desk staff (Sandra) was terrible and she couldn't work the allocation of our rooms as we were a party...

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Helpful?
Thank Toni G
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Toni! Thank you for your review. They really do help us get better. We are disheartened to hear that your stay with us was a negative one. That's not the type of service we provide and that's not the standard set by us here at the Crowne Plaza Times Square. I will be escalating your issues to the director...

Kent, United Kingdom
Reviewed 27 August 2014

First time in NY, wanted a central location and Crowne Plaza was fabulous!! Upgraded to a corner room and on 39th floor, view was amazing. Would totally recommend this hotel to everyone I know. Clean, friendly and fab room, no complaints at all. Would defo book again on next visit to the big apple. Well done Crowne Plaza!!!

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Helpful?
4Thank Diane F
CrownePlaza49, Front Office Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Diane F, Thank you for taking the time to write such a wonderful 5-star review! We are delighted to hear that you had an amazing time with us here at the Crowne Plaza Times Square. Please let us know when you will be back! We hope to see you again soon! Best regards, Fatena Williams Front Office Director

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019-7406
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: €156 - €406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#137 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Face the street”
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“If you want green tea in your room you will need to ask for it”
 of 5 bubbles MartyM848, 12 Jan 2017 | Read review
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