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Crowne Plaza Times Square Manhattan

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Crowne Plaza Times Square Manhattan
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8,729 Reviews from our TripAdvisor Community

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Showing 6,700: English reviews
Miami, Florida
Reviewed 2 September 2014

We booked this hotel thru travelocity! DO NOT DO THAT go thru the hotel the prices are about the same. We had asked for connecting rooms with 2 queens each it was 2 adults and 4 children. They do not care about requests if done thru travelocity or a 3rd party. We were told we were on separate floors with...

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Helpful?
2Thank miamitraci
CrownePlaza49, Front Office Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you miamitraci for your great feedback. We do encourage to book your hotel stay with us, since we offer connecting room packages and more options than our standard rooms. We are happy to hear you enjoyed the comforts of your room. The location is certainly great for guests who want to be in the middle of Times Square. We...

Litchfield, Connecticut
Reviewed 2 September 2014

great atmosphere with close location to all attractions, i hightly recommend this hotel-enjoy the nightlife and various restaurants as well as broadway shows within walking distance. the main lobby is very attractive as well

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Helpful?
2Thank gerald b
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you gerald b for the fantastic review! We are pleased to hear that you had a wonderful time with us. We are glad to hear that the hotel was perfect for your travel needs. We hope you were able to visit all the restaurants, shops, and attractions in the Times Square vicinity. There is always more to see and...

Richmond, Virginia, United States
Reviewed 2 September 2014

This hotel is really amazing. The staff is truly amazing. Especially Evelyn who took care of all of my needs to make my proposal weekend the best possible time. The rooms are great and clean. The location of the hotel is in the heart of times square and easy access to everything near by. Awesome hotel. Would definitely come back...

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Helpful?
1Thank Jasdeep T
CrownePlaza49, Front Office Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you Jasdeep T for the fantastic review! We are pleased to hear that you had a wonderful time with us and that the hotel was perfect for your travel needs. We are glad that all Evelyn provided you with flawless service from check-in to check-out. Our staff definitely goes above and beyond for our guests. The hotel location is...

London, Canada
Reviewed 2 September 2014

My kids and I really liked the Crowne Plaza in New York City. The rooms were very nice and the staff was very helpful whenever we needed them. The workout facilities are actually a health club and there always appeared to be someone swimming lengths in the pool so we didn't bother with it. We do enjoy playing in a...

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Helpful?
1Thank Annette S
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Annette! Thank you for taking the time our to review our property. We're glad to hear you had a good time with us here at the Crowne Plaza Times Square. We do apologize about the inconvenience about the pool. However, our pool is a lap pool and not a recreational one. Thank you once again for staying with us....

Chicago, IL
Reviewed 2 September 2014

Location is perfect. The hotel staff was very cooperative when we wanted to change the room as there was a small smell coming from our bathroom. They didn't even second guess us and quickly gave us another room with a better view. Breakfast is awesome.

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Helpful?
1Thank devrup
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi devrup! Thanks for the review! We're glad to hear your stay with us was a good one! We're also happy to hear you were taken care of in a professional yet quick manner. We hope you'll visit us again soon. Thank you! Regards, Syed Abid Guest Services Manager

Wrexham, United Kingdom
Reviewed 2 September 2014

Stayed for a week at the end of August, fab location, big clean rooms. Didn't eat in the hotel but plenty of places on the doorstep to choose from. We had three rooms, one was late being prepared but the location was worth the wait. Definitely recommend a room on one of the higher floors for the views. Extremely busy...

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Helpful?
1Thank Sarah R
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Sarah! Thanks for the review! We're so happy to hear you had such a good stay with us. We aologize that you didn't get free wifi. Here's a helpful tip, sign up to become a priority club member (It's free) and wifi is complimentary for all members. We hope to see you again soon! Have a great day! Regards,...

Winnipeg
Reviewed 2 September 2014

I read the reviews, some say it's dated, lots of issues with staff, I came with tepid expectations. I was pleasantly surprised. Dated? Not at all. It's not new but it's not old either, if that makes sense. It is clean and well kept. Most important, right? All the staff have been very friendly and helpful. Never a problem. We...

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Helpful?
3Thank ksmac
CrownePlaza49, Front Office Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you ksmac for the amazing 5-star review! We are thrilled to hear that you had a wonderful time with us and that you enjoyed the comforts of your room. The location is certainly great for guests who want to be in the middle of Times Square. We would love to have you stay with us again! Best, Fatena Williams...

Scotland, United Kingdom
Reviewed 1 September 2014

We stayed here in February 2014 and had an amazing time. Perfect location, could not have been more perfect. Very helpful and friendly staff as we had an issue with our transfers and they let us use the hotel phone and helped as much as they could. Would absolutely recommend 100% Cannot fault.

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Helpful?
3Thank Claire B
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you Claire B for the fantastic 5-star review! We are pleased to hear that you had a wonderful time with us. We are glad to hear that the hotel was perfect for your travel needs and that all our staff provided you with flawless service. We hope you were able to visit all the restaurants, shops, and attractions in...

Reviewed 1 September 2014

This is the second time visiting this hotel and loved it again, the location is excellent for visiting NYC was disappointed with the room so went to reception and complained they did sort out another room within the hour which was far better, the beds are really comfortable and the air conditioning was good. We has breakfast in the restaurant...

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Helpful?
Thank Sonia M
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you Sonia M for the amazing 4-star review! We are thrilled to hear that you had a wonderful time with us here at the Crowne Plaza Times Square and that you enjoyed the comforts of your room. The location is certainly great for guests who want to be in the middle of Times Square. We would love to have...

Norwich
Reviewed 1 September 2014

Overall we were very happy. The hotel is in the perfect location right in Times Square. The room was clean and spacious and the staff more than helpful. We didn't eat in, but decided to venture out and found very affordable restaurants near by. The only thing we would have liked was to have free wifi in the room, opposed...

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Helpful?
Thank kchippy
CrownePlaza49, Front Office Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you kchippy for the amazing 5-star review! We are thrilled to hear that you had a wonderful time with us and that you enjoyed the comforts of your spacious room. The location is certainly great for guests who want to be in the middle of Times Square. You should check out our IHG Rewards program so you can enjoy...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019-7406
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: €156 - €406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#137 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
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Manchester, United Kingdom

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Questions? Get answers from Crowne Plaza Times Square Manhattan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for other hotels where they treat you with respect”
 of 5 bubbles 166rajeshs, 15 Jan 2017 | Read review
“Face the street”
 of 5 bubbles Lneubaum, 14 Jan 2017 | Read review
“If you want green tea in your room you will need to ask for it”
 of 5 bubbles MartyM848, 12 Jan 2017 | Read review
“Make sure the shower works before you get settled and make sure you don't have a wake-up call you don't want”
  • Every room comes with an in-suite pool
 of 5 bubbles O8431WPmikeb, 12 Jan 2017 | Read review
“Corner suites have the best view, especially on higher floor levels!”
  • Beautiful view with Hudson river in the background
  • Corner bedroom
  • Bathroom
 of 5 bubbles G_vanderMeijden, 11 Jan 2017 | Read review
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