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Crowne Plaza Times Square Manhattan

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8,559 Reviews from our TripAdvisor Community

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Showing 6,560: English reviews
Edinburg, Texas
Reviewed 14 July 2014

The hotel location was ideal to walk to the broadway shows at night. The only problem we had staying in this hotel was one day the service lady forgot to clean our room, so when we got back that afternoon we had to talk to manager so they would clean the room.

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Helpful?
Thank dalia52
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi dalia52, We're glad to hear you were happy with your accommodations! We do apologize about your room not being serviced but we're glad we could get to it upon your request. We do hope to see you in the near future. We'd be glad to have you back! Best, Fatena Williams Front Office Director

Corpus Christi, Texas
Reviewed 13 July 2014 via mobile

The hotel is very nice. Rooms are small but comfortable. Definitely right in the middle of everything, but we never heard any noise from Times Square. Our main issue was with the people in the room next door to us constantly slamming the door.

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Helpful?
Thank jackiej1970
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi jackiej1970! Thank you for taking the time out of your day to give us your take on the Crowne Plaza Times Square. We're glad you enjoyed your stay with us. Since we are in the middle of it all, sometimes guests can become overly excited and forget that we are a hotel accommodating more than just one family. Please...

London, United Kingdom
Reviewed 13 July 2014

I went two years ago with my sister, mother and 3 aunts, we found our rooms to be large and we enjoyed the stay far more than we did the last time we visited NY, coming from the UK, we were there mainly for the shopping and didn't spend much time in the rooms but we did love the cafe...

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Helpful?
Thank Halima A
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Halima A, We're so glad to hear you're coming back! Please let us know when you're coming and how we can make your trip extra special. We would love to make sure your stay is just as pleasant as last time, if not more! Our e-mail is info@cptsnyc.com. Thank you again for your review. Best, Geoffrey Mills Managing Director

Richmond, Virginia
Reviewed 13 July 2014

The hotel was extremely nice. Best of all was the location. We sprung for a Times Square view although we didn't spend much time in the room. We were on the 22nd floor and could still hear some street noise but not a big deal. The location to broadway shows, Times Square and subways was fantastic. The hotel was clean...

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Helpful?
Thank REBECCA S
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi REBECCA S, Thank you for your review! We're glad you had a good time with us! We're really in the heart of it all so noise at times can be a factor. However, we try very hard to keep our rooms sound proof and yes, Broadway shows are literally right acroos the street! Again, thank you for your review...

Gainesville, Georgia
Reviewed 13 July 2014

My friend and I were staying at the hotel in July 2014. We were disappointed that the hotel restaurant was closed at night and if we wanted to eat in the hotel it would be in the lounge area. Luckily, we had a great waiter, Tony. Tony had been with the Crowne Plaza for many years. He was very friendly...

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Helpful?
Thank Sam M
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Sam M, Thank you for such a wonderful review! It's great knowing that our staff is able to stand out in such a positive manner. Tony will be very happy to hear that he made your stay that much more memorable. We hope you choose us again in the near future as we'd love to have you back! Please...

Freer, Texas
Reviewed 13 July 2014

the location was great...the hotel staff was very friendly...we stayed on the 40th floor, the room was great with the view of Times Sq. The bed was so comfortable! we will defiantly stay there again!..the breakfast buffet was great and the lounge /bar staff was friendly...great drinks!!

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Helpful?
Thank ccgirl1234
CrownePlaza49, Owner at Crowne Plaza Times Square Manhattan, responded to this review

Hi ccgirl1234! Thank you so much! We loved reading your review. Our staff will be estatic to hear about your stay. We hope you come back to visit us very soon! Please let us know if there's anything we can do to make your stay extra special next time! Once again, thank you so very much. Best, Geoffrey Mills Managing...

Dubai, United Arab Emirates
Reviewed 13 July 2014

Dear Sirs. I am a member of the PriorityClub Rewards and a repeat customer at the Crowne Plaza Times Square. I am also the father of a 19 month old boy. When arriving at the hotel on July 13 we had not been to a hotel since 8am the morning before. I am a frequent flyer and is very used...

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Helpful?
2Thank Ketilostern
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Ketilostern, Thank you for taking your time to review the Crowne Plaza Times Square. I'm very sorry that we haven't met your expectations. We take reviews such as yours very seriously. It helps us become better. If you are still on property, please reach out to me personally and please let me know of the issues you are experiencing....

northumberland
Reviewed 12 July 2014

Stayed in the Crowne Plaza for first visit to New York. Chose this hotel for its location in Times Square. The room on 46th floor faced over the Hudson River and was a good size with a very comfortable bed. Large bathroom with walk in shower and great water pressure. Didn't eat in the hotel but found all staff to...

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Helpful?
1Thank elhana
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi elhana, Thank you so much for taking the time to review our property. We're so glad you had a excellent stay with us. Our rooms are very quiet and we take pride in the size of our rooms. By New York City standards, I'd like to think we're bigger than most other properties. Of course, it can be quite...

Stoke-on-Trent, United Kingdom
Reviewed 12 July 2014 via mobile

Superb location in Times Sq and very clean rooms. Good bar area and that's where it ends. People shooting movies in the next room - heard through adjoining door in room at 4.30am!! Breakfast Q that long yet dining area empty and then the bacon swimming in oil!! Everyone is sorry and I made the hotel aware - yet little...

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Helpful?
Thank Winge_12
IHGCare, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Winge_12, Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise levels prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the...

London, United Kingdom
Reviewed 12 July 2014

Yep, we made the mistake as 1st timers to NYC to stay in Times Sq, as part of a Honeymoon package booked with Virgin. We thought, hey, we'll be out and about sightseeing all the time anyway, which was mostly true, but still had t come back to the irritating mayhem that is Times Sq. Hotel itself was fine, unspectacular...

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Helpful?
Thank JosefLanjri
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello JosefLanjri, Let me start off by saying thank you staying with us. I can understand the frustration Times Square can bring, especially during the summer rush. We appreciate that you enjoyed the hotel for the most part. Our hotel is actually going through a multi-million dollar renovation and we hope you'll give us another chance in the near future...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: €156 - €610 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#135 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
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Manchester, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“18th floor, corner times square room”
 of 5 bubbles 129elainep, 4 Dec 2016 | Read review
“only take a hoigh floor”
 of 5 bubbles yacovk, 2 Dec 2016 | Read review
“I feel it does not matter where you stay in this hotel, as it's windows don't entirely block out the sirens but the location is awesome”
 of 5 bubbles GThurston, 2 Dec 2016 | Read review
“Upper floor to avoid traffic noise...views so..so given sizing of windows”
 of 5 bubbles wbflynn51, 1 Dec 2016 | Read review
“Select the offer including breakfast”
 of 5 bubbles juanvega564, 1 Dec 2016 | Read review
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