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Crowne Plaza Times Square Manhattan

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8,748 Reviews from our TripAdvisor Community

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Showing 6,712: English reviews
Singapore, Singapore
Reviewed 9 October 2014

Besides the excellent location, I find the bathroom design especially outstanding. The bathroom is well lit and spacious. More importantly the water temperature and pressure was easy to control, unlike many other hotels, so you get a truly stress-free, relaxing shower experience after a long day out walking around in NYC! Sleep-wise, there's also nothing to complain about. A great...

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Helpful?
2Thank maydayer
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi maydayer, Thanks for your time! We're so happy to hear you enjoyed your stay with us and got to relax after all the hustle and bustle Times Square had to offer. We hope you also got to try the Brasserie 1605 restaurant and Broadway 49 Bar! Also, that's a great recommendation in regards to the power outlets. We'll be...

Canada
Reviewed 9 October 2014

Stayed her in early October for a work related conference. Had a king bed. Bed was comfy with lots of great pillows. The covers were nice if a little light. Room was very quiet. Window overlooked another roof and not much of a view. Loved how fast the elevators were. No complaints what so ever.

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Helpful?
1Thank Yukonifm
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi yukonimj, Thanks much for the review! We're glad you enjoyed your stay with us. Slow elevators can be a pain so we make sure our elevators are just fast enough to get you to your floor without being an inconvenience. We apologize we couldn't get you a nicer view, however. We'll try to get you to a better view...

Allentown
Reviewed 8 October 2014

This was one of the smartest hotel choices that I ever made. We were greeted upon arrival by the astonishing staff. I felt exhilarated to stay there. Location was great. We were across the street from M&M World and had a terrific view of Times Square, especially at night in the Bar at the top. The sleep quality was terrific....

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Helpful?
Thank dorneyparks
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello dorneyparks, Thank you for the review. Happy to hear you were able to enjoy your stay! The view from the Broadway 49 Bar is just great! We're also glad to hear all staff were courteous and accommodating! The beds are wonderful and comfortable. We hope to see you again soon! Thank you for making us your hotel of choice....

Hilton Head, South Carolina
Reviewed 8 October 2014

We visited NY to celebrate our 48th Wedding Anniversary and our granddaughters graduation. We used the Crown valet parking ($50 per day) during our 3 day stay - June 9th thru 12 2014. I explained to the attendant this was a brand new car and I didn't want damage from their parking. They smashed the front nose piece ( looks...

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Helpful?
5Thank Ken A
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Ken, Thank you for taking the time to review our hotel and thank you for choosing us. Let me apologize for the delay on resolving this matter. This is definitely not our standard of service. Can you please email me directly at alkudrna@cptsnyc.com, so we can further discuss your stay? I look forward to hearing from you. Warm regards,...

Albany, California
Reviewed 8 October 2014

My review is two fold as I received some of my best service I have ever had, and some of the worst service I have ever had. All in the same review! My fiancee and I came extremely early to the hotel: 6 am to be exact because we caught a red eye. We were tired and exhausted and figured...

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Helpful?
3Thank Kay A
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Kay! Thank you so much for reviewing us. We're happy and disappointed at the same time. Happy that Vicki was able to provide you with some of the best service and disappointed that we couldn't complete our customer service promise. Yes, we require guest's name to be on the reservation but we have procedures in place to try and...

Iowa
Reviewed 7 October 2014

Such a nice hotel. A little pricey, but when you're in midtown Manhattan, a heartbeat from Time Square, surrounded by lights and fun...I will stay here again. Service staff were very nice. The rooms were spotless and the general décor was so refreshing. My major complaint though, was with the shower. We could not tell if the hotel would just...

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Helpful?
2Thank klmalcolm
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello klmalcolm, Thank you so much for reviewing us! We're happy to hear everything went exactly how you planned. Thank you for giving us the heads up on the shower with very little hot water. We'll get that addressed immediately. We appreciate your stay with us and we hope you'll stay with us again. Best, Fatena Q. Williams Front Office...

Reviewed 7 October 2014 via mobile

Me and my boyfrienr stayed there for 1 night and everything was PERFECT! We had a king room at the 42 floor, with Times Square View. The view is amazing from up there and you can see a part of the city too. This is the most impressive thing there! The room was very clean, the beds are so comfortable...

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Helpful?
2Thank Irina C
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Irina! Thanks so much for that lovely review! We're so happy to hear that you and your boyfriend had a great time with us here at the Crowne Plaza Times Square. Regardless of age, you both were our guests, and as such, we try to provide the best service we possibly can. We'd be more than happy to have...

Reviewed 7 October 2014 via mobile

The hotel is ok. It is currently under construction. The rooms are mediocre. The location is phenomenal. No complaints really. I had dinner in the 49 Diner downstairs. Great service. The only thing that really perturbed me, was getting charged twice for the room. The staff is not attentive to detail. I feel like with the trouble I went through...

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Helpful?
2Thank Saige R
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Saige, Thank you for taking the time out of your day to leave us a review. We're happy to hear that you had an overall decent stay with us, but we always strive for more. Our room refresh has been completed. I do deeply apologize about the inconvenience about you being charged twice for the room. I'd love to...

Reviewed 7 October 2014 via mobile

Can't recommend this hotel enough. Room was spotless. Given free wifi as it was fleet week! Good room service. Our room overlooked river and USS Intrepid in the distance. Used cafe nearby and hotel facilities, all good. Tried to book tickets for Wicked at the Gershwin theatre nearby from the hotel concierge, but found them to be cheaper at theatre....

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Helpful?
1Thank Stupot1971
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Stupot1971, Thank you so much for leaving a review. We're glad you enjoyed the hotel and its many services. It seems like you got the perfect view as it was Fleet Week. That must have been exciting! We hope everything was to your liking and we hope to see you return soon. Thank you for staying with us! Best,...

Taipei, Taiwan
Reviewed 7 October 2014

Nice location near Time Square, sweet service but expensive price. Some facilities in bathroom are used. But it is still a nice choice if you can get a promo price.

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Helpful?
1Thank vtomato
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello vtomato, Thank you for the review. We're glad you enjoyed your stay with us. We hope you'll be back to visit us again soon. We'd love to have you back. We understand you have a choice when it comes to hotel accommodations and we're glad you chose us. Regards, Syed Abid Guest Services Manager

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019-7406
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: €159 - €408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#136 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
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Manchester, United Kingdom

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Questions? Get answers from Crowne Plaza Times Square Manhattan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request room away from elevators”
 of 5 bubbles E1175MAjohnr, 18 Jan 2017 | Read review
“You can't choose your room”
 of 5 bubbles ChrisP35, 16 Jan 2017 | Read review
“The high floors with windows are fantastic”
 of 5 bubbles billirowell, 16 Jan 2017 | Read review
“Look for other hotels where they treat you with respect”
 of 5 bubbles 166rajeshs, 15 Jan 2017 | Read review
“Face the street”
 of 5 bubbles Lneubaum, 14 Jan 2017 | Read review
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