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Crowne Plaza Times Square Manhattan

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Traveller (3281)
Room & Suite (1455)
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Overview
  • Excellent48%
  • Very good34%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“times square”(2,499 reviews)
“sandra esp”(115 reviews)
“great location”(1,339 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Crowne Plaza Times Square Manhattan
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Offers from Crowne Plaza Times Square Manhattan
Special Offer: Book Direct and Save
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (10,592)
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8,158 results
Traveller rating
4,008
2,543
923
386
298
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LanguageEnglish
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4,008
2,543
923
386
298
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1 - 5 of 8,158 reviews
Reviewed today

Our experience at this Crowne Plaza was fantastic! The costumer service was excellent, and we didn't run into any problems. The food was delicious and the service was amazing. Our waiter Tofael was very kind and helping towards us. He must meet a lot of...More

Thank sarabuffone
Hotel's Favourite
Reviewed 22 May 2018 via mobile

We stayed for 8 nights whilst visiting New York for the first time on the recommendation of a relative who stays there regularly for work. It is perfectly located in Time Square and central to all the tourist icons and broadway shows , most of...More

1  Thank Aussiegal24
Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square ManhattanResponded 22 May 2018

Thank you for sharing this lovely review! We're thrilled you enjoyed the stellar views from our prime location. We agree that we have the best placement in the city and we love sharing it with our treasured guests. We're also glad to hear you enjoyed...More

Reviewed today via mobile

Crown Plaza Times Square used to be my 1st choice and would recommended it ... no more! From the jack hammering to no hot water to no towels to poor customer service ... I can no longer recommend it. I couldn’t even speak to a...More

Thank GinnyEE
Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square ManhattanResponded today

Thanks for sharing your feedback, Ginny. We regret that your stay with us was anything less than ideal and that you faced such difficulties with our quality and condition of accommodations. It's also unfortunate you had such challenges with our construction. We strive to improve...More

Reviewed yesterday via mobile

We LOVED staying here. It is So close to all of the theaters and amazing lights etc. We had a corner room with amazing views. It is noisy in times square, evern though we were on the 18th floor we could gear taxis beeping, but...More

1  Thank Smackmyface
Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square ManhattanResponded today

Thank you for the stellar review! We're delighted your time with us was so wonderful! It's fantastic you took advantage of our convenient location in the heart of the city. We endeavor to offer a memorable experience for all of our guests. We look forward...More

Reviewed yesterday

I finally was able to snag a room for 2 nights at my favorite Hotel in Times Square. It’s been so busy that its sold our status means the hotel has been doing great (no surprise given the location and service) and I couldn't get...More

Thank EliteTravellers
Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square ManhattanResponded today

Thank you for the glowing review! It's very pleasing to hear our staff took great care of you during your anniversary at our prime location. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
US$214 - US$543 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#78 Family Hotel in New York City
#92 Romantic Hotel in New York City
#144 Business Hotel in New York City
#157 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$214 - US$543 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#78 Family Hotel in New York City
#92 Romantic Hotel in New York City
#144 Business Hotel in New York City
#157 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3281)
Room & Suite (1455)
Dining (111)
Pool & Beach (16)
Business Centre & Event Rooms (36)
Amenities (11)
Family and Play Areas (4)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Momof2IN
12 August 2018|
AnswerShow all 5 answers
Response from Lauren W | Reviewed this property |
Our room came with a fridge included in it!
1
Vote
Chris C
12 August 2018|
AnswerShow all 5 answers
Response from Deidre' S | Reviewed this property |
WiFi is included up to 50mb. It’s the local taxes that hotels pay.
1
Vote
Peter S
30 July 2018|
AnswerShow all 6 answers
Response from Garth R | Property representative |
Thank you for choosing the Crowne Plaza Times Square Manhattan for your upcoming trip! We agree with others that you are always secure using an official taxi (do not accept rides from drivers seeking fares outside the... More
1
Vote
Room Tips
"Higher floors have more view of the city"
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"Get a corner room with a Times Square view on the first stay and a Hudson view on the second stay. They are..."
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"corner rooms are larger which is better if you are going with kids"
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"Anywhere that's not near the elevators"
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