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Grand Hyatt New York

9,334 reviews
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Traveller (2622)
Room & Suite (1185)
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Overview
  • Excellent30%
  • Very good37%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
“grand central station”(1,549 reviews)
“great location”(1,294 reviews)
“new york”(1,230 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Grand Hyatt New York
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Rooms
11 Mar12 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (9,334)Write a Review
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All reviewsgrand central stationgreat locationnew yorkchrysler buildingtimes squareclub levellarge hotelbusy hotelbryant parkhotel lobbyking roommidtown manhattannyc hotelbig applefew blockssubwayconcierge
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3,351 - 3,355 of 7,500 reviews
Reviewed 30 June 2015

Had a great 4 days, have stayed in the hotel before and visited the city many times. But this by far was the best we have experienced. It was my husbands birthday and the hotel made sure he had a lovely relaxed day, sending up...More

Review collected in partnership with Hyatt Hotels
Thank Amy G
Reviewed 29 June 2015

Stayed here to go see the Macy's Day parade, literally everything was perfect. The suites are excellent for families, provides another room with their own tv, etc. The hotel itself is spectacular, but the restaurant is an embarrassment to the hotel. I tried it twice...More

Thank Garrett D
Reviewed 29 June 2015

Great location to the downtown area and train access. A little quiet at night on Friday as far as dinning and music. But that was okay. Easy from Newark with NJ transit and quick walk or taxi to hotel.

Review collected in partnership with Hyatt Hotels
Thank 922bridgetm
Reviewed 29 June 2015 via mobile

Stayed at the Grand Hyatt for one night on a Sunday to a Monday. The room I was given was outdated, dingy, and not very clean (there was visible dust everywhere). The bed was horrible, not the usual Hyatt quality. Understood that this is a...More

1  Thank Tvl98
Response from GuestExperienceGHNY, Guest Relations Manager at Grand Hyatt New YorkResponded 1 July 2015

Dear Tvl98, Thank you for your review. We are concerned that your room was not properly prepared for your arrival. It is our everyday goal to meet the Hyatt standard in comfort and service, and we are disappointed that your expectations were not met. We...More

Reviewed 28 June 2015

Good location. Staff friendly. Clean room. Would have gotten a higher rating but for - No soap in shower. Only one bar by sink. Bathroom sink had practically no hot water. No water pressure. Only one drinking glass by ice bucket. The only glass in...More

Thank bmw1020
Response from GuestExperienceGHNY, Guest Relations Manager at Grand Hyatt New YorkResponded 29 June 2015

Dear bmw1020, We appreciate the opportunity to learn more about your recent stay. While we are pleased that our central Midtown location and friendly service were to your liking, we regret that you found your room to be lacking in some amenities. Please know that...More

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16696706716726731500
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$198 - US$476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Green Hotel in New York City
#101 Family Hotel in New York City
#193 Romantic Hotel in New York City
#204 Luxury Hotel in New York City
#211 Business Hotel in New York City
Room types
Accessible rooms, Suites, Non-Smoking Rooms
Details
Price range
US$198 - US$476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Green Hotel in New York City
#101 Family Hotel in New York City
#193 Romantic Hotel in New York City
#204 Luxury Hotel in New York City
#211 Business Hotel in New York City
Room types
Accessible rooms, Suites, Non-Smoking Rooms
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Traveller (2622)
Room & Suite (1185)
Dining (139)
Pool & Beach (3)
Amenities (149)
Family and Play Areas (8)
Business Centre & Event Rooms (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Anil717
6 February 2018|
AnswerShow all 6 answers
Response from cgw99 | Reviewed this property |
It’s going to be cold sand unfortunately I cant answer about the Gym. Use Google Map to find Google office, the big one is on 8th Avenue in Chelsea, I would suggest you take a cab. It would be a 40 minute walk. There are... More
1
Vote
Rhonda H
18 January 2018|
AnswerShow all 8 answers
Response from AnnIrwin | Reviewed this property |
It's too far to walk. But walk next door to Grand Central Station and buy a metro card. Then take the 4 train downtown(Southbound) to Fulton Street, then walk about a block west to Ground Zero.
0
Votes
mickconroy
13 January 2018|
AnswerShow all 8 answers
Response from Trina1206 | Reviewed this property |
Yes the hotel supplies both hairdryer and toiletries.
1
Vote
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12345635
Room Tips
"The higher rooms suffer from less street noise."
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"Our was at the back of the hotel so quiet"
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"Get a higher room and ask for a view of the city and not another wall."
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"Some rooms do not have a view"
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