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Grand Hyatt New York

9,333 reviews
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Traveller (2622)
Room & Suite (1146)
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Overview
  • Excellent30%
  • Very good37%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
“grand central station”(1,549 reviews)
“great location”(1,294 reviews)
“new york”(1,230 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Grand Hyatt New York
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,333)Write a Review
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All reviewsgrand central stationgreat locationnew yorkchrysler buildingtimes squareclub levellarge hotelbusy hotelbryant parkhotel lobbyking roommidtown manhattannyc hotelbig applefew blockssubwayconcierge
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11 - 15 of 7,499 reviews
Reviewed 6 days ago

In all my years of hotel stays around in quite a few countries and many times in NYC, I have never had to pay a fee to store my luggage...until now. Three dollars per item! I wouldn't stay here again solely because of this. I...More

2  Thank Karen S
Response from Management_Team_365, General Manager at Grand Hyatt New YorkResponded 4 days ago

Dear Karen S, It was a pleasure to welcome you and we thank you for taking the time to provide your review. We regret any delay at check-in and apologize that you were not directed to the express terminals that allow guests to skip the...More

Reviewed 6 days ago

The location for this was amazing! We were so close to just about everything, and with this being connected to Grand Central Station, you have quick access to any other point in the city. My room was average and the gym was TINY. I went...More

1  Thank Stacy B
Response from Management_Team_365, General Manager at Grand Hyatt New YorkResponded 4 days ago

Hello Stacy B, Thank you for providing a review of your stay, we are delighted that our prime location in Midtown provided you with the perfect base for your time in New York City. We are sorry that your stay coincided with a lot of...More

Reviewed 1 week ago

This is a lovely hotel,brilliant location,our room was on the 31st floor,it was lovely the only thing was when you flushed the toilet it was really loud haha. The staff were really helpful. We were so close to everything,it was our first visit to New...More

Thank ISSY56
Response from Management_Team_365, General Manager at Grand Hyatt New YorkResponded 4 days ago

Hello ISSY56, Thank you for choosing to stay with us for your first time in NYC, we are so glad that you enjoyed your time with us and we thank you for providing such a great review. We hope we have the pleasure of your...More

Reviewed 1 week ago via mobile

Visited in February 2018, I am a World of Hyatt member however they were not able to find my membership curious. So if you are a tourist in New York so dress casually you might want to consider staying somewhere else think they prefer only...More

1  Thank SPJRPerth
Response from Management_Team_365, General Manager at Grand Hyatt New YorkResponded 1 week ago

Dear SPJRPerth, It is always wonderful to welcome our valued World of Hyatt members and we thank you for your world-wide loyalty. We pride ourselves on our impeccable hospitality and are terribly sorry to learn that this was not your impression. We welcome reviews that...More

Reviewed 1 week ago via mobile

The hotel is in a great location for all the sights and situated next to Grand Central makes traveling anywhere in Newyork simple. Rooms a great ....bar drinks can be a bit expensive but what would you expect from a 4.5 star hotelMore

2  Thank ian h
Response from Management_Team_365, General Manager at Grand Hyatt New YorkResponded 1 week ago

Greetings ian h, Thank you for choosing to stay with us and for providing such a great review. We are delighted that you enjoyed your time at Grand Hyatt New York and hope that you will return to join us again. Best wishes, John Schafer...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$196 - US$477 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Green Hotel in New York City
#101 Family Hotel in New York City
#193 Romantic Hotel in New York City
#203 Luxury Hotel in New York City
#211 Business Hotel in New York City
Room types
Accessible rooms, Suites, Non-Smoking Rooms
Details
Price range
US$196 - US$477 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Green Hotel in New York City
#101 Family Hotel in New York City
#193 Romantic Hotel in New York City
#203 Luxury Hotel in New York City
#211 Business Hotel in New York City
Room types
Accessible rooms, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (2622)
Room & Suite (1146)
Dining (139)
Pool & Beach (3)
Amenities (141)
Family and Play Areas (8)
Business Centre & Event Rooms (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Anil717
6 February 2018|
AnswerShow all 6 answers
Response from cgw99 | Reviewed this property |
It’s going to be cold sand unfortunately I cant answer about the Gym. Use Google Map to find Google office, the big one is on 8th Avenue in Chelsea, I would suggest you take a cab. It would be a 40 minute walk. There are... More
1
Vote
Rhonda H
18 January 2018|
AnswerShow all 8 answers
Response from AnnIrwin | Reviewed this property |
It's too far to walk. But walk next door to Grand Central Station and buy a metro card. Then take the 4 train downtown(Southbound) to Fulton Street, then walk about a block west to Ground Zero.
0
Votes
mickconroy
13 January 2018|
AnswerShow all 8 answers
Response from Trina1206 | Reviewed this property |
Yes the hotel supplies both hairdryer and toiletries.
1
Vote
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12345635
Room Tips
"The higher rooms suffer from less street noise."
Read review
"Our was at the back of the hotel so quiet"
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"Get a higher room and ask for a view of the city and not another wall."
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"Some rooms do not have a view"
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