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Room & Suite (41)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 31/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Carlyle, A Rosewood Hotel
Updated 31/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#358 of 518 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice
Located on Madison Avenue, The Carlyle is emblematic of the New York experience. The location offers a wealth of museums, galleries, upscale shops and Central Park within a pleasant walking distance.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Wifi
Sauna
Restaurant
Breakfast available
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Room service
Safe
Laptop safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Historic Hotel
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
77Restaurantswithin 0.5 km
40Attractionswithin 0.5 km
Contact
35 E 76th St, New York City, NY 10021-1827
Getting there
77th StNew York City Subway4 min
68th St – Hunter CollegeNew York City Subway9 min
Car HireSee all New York City car hire
66Reviews0Q+A19Room tips
Reviews
Traveller rating
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Most Recent
I needed to stay on the upper east side of Manhattan. Normally, I would stay just outside of this area at the Four Seasons on 57th street, however it was closed for restorations, so instead I chose The Carlyle on 76th and Madison. I really enjoy Rosewood hotels, having stayed at the Rosewood Mayakoba last August, which was wonderful. The Carlyle is not up to snuff. It was/is a NY institution, elegant, the choice of royalty. However, this is based on the past. The hotel needs a renovation, to pull it out of the 1980s. I was very surprised that during my entire time, there was only one person at the reception desk. She was lovely, but alone. This is supposed to be Rosewood’s NY hotel, and there is one person running things? Notice, I said reception desk, the concierge NEVER had someone manning the desk, not once. How is that possible? My next gripe, a mouse that we saw scurrying through Dowling’s at lunch! This encounter really upset my kids and we decided to go out for lunch. Positives? The housekeeping was very nice as they changed the sheets daily. Laundry, was another story, as I’m still waiting for laundry sent for same day service, two days later! The hotel needs a renovation and more staff. The place feels sleepy.…
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Date of stay: July 2022Trip type: Travelled with family
Helpful
Hotel's Favourite
The Carlyle has become our home away from home when visiting the City. The Staff, and the renovated property are outstanding. The level of service and VIP treatment adds a real touch of class. It was nice to see the hotel opening up the restaurant Dowlings and Bemelmans Bar both were amazing as always. Can’t go wrong staying at the Carlyle!
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: If you book suites it seems the larger floor-plans are actually on the lower floors so if square...
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2 Helpful votes
Helpful
Response from Anthony McHale, General Manager at The Carlyle, A Rosewood Hotel
Responded 15 Nov 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. I will be sure to share your kind words with the team! It was our pleasure to have you in house and we look forward to welcoming you back again very soon. Wishing you all the best!
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While we didn't stay at the hotel (we will next time), we went to see Tony Danza at the Cafe Carlyle Dinner Club. What a nice night!. Its an intimate setting with old school professional service, excellent food, and they really know how to make a great cocktail. Tony Danza was a special treat and didn't disappoint - what a showman. The Cafe has such a welcoming feeling. NYC used to have a wealth of such venues but they are only a few left. All I can say is the night was worth the price.
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Date of stay: June 2022
Service
Helpful
Response from Mustafa Sukkar, Guest Services / Front Office at The Carlyle, A Rosewood Hotel
Responded 1 week ago
Hello, Thank you so much for your review of Café Carlyle. We are so glad to hear that you enjoyed the dinner & show. Our team looks forward to hopefully welcoming you back very soon!
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We had a great stay in a King Suite at the Carlyle. The hotel is exceptional and the rooms are large by NYC standards. The biggest standout, however, is the staff. Everyone we encountered - from the bellmen to the front desk staff to the housekeepers were exceptional.
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Date of stay: June 2022Trip type: Travelled with family
Helpful
Response from Mustafa Sukkar, Guest Services / Front Office at The Carlyle, A Rosewood Hotel
Responded 2 weeks ago
Hello, On behalf of the entire Carlyle Family, we thank you for your kind and thoughtful review of our hotel. Our team is so glad to hear that you enjoyed your stay with us and we hope to welcome you back very soon! Thank you.
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As a former New Yorker, I don't relish room and board in NYC on trips back. But at the Carlyle, I feel like I'm coming home to my very chic apartment. The views are fabulous and proxiemty to the park is ideal for my children. Plus, all my friends will travel to see for a drink at Bemelmans. This is one Grande Dame where the service actaully delivers - Director of Front Services Mustafa Sukkar is a complete natural, with a suavenss and ease that carries no pretense or force.
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Date of stay: May 2022
Helpful
Response from Mustafa Sukkar, Guest Services / Front Office at The Carlyle, A Rosewood Hotel
Responded 4 weeks ago
Hello, Thank you for your wonderful review! We are delighted to hear that you feel at home with us at The Carlyle. Our team so looks forward to welcoming you back for another lovely stay and a night in Bemelmans during your next trip back to the city. Wishing you all the best!
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the hotel is a bit tired and service is mediocre. Check in was friendly but no rooming was offered. The bathroom in the room was too small for luxury hotel standards. You can see it is a Hotel that lives from its past grandeur but did not do anything to keep up.
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
Response from Mustafa Sukkar, Guest Services / Front Office at The Carlyle, A Rosewood Hotel
Responded 4 weeks ago
Hello, Thank you for taking the time to provide us with your valued feedback. We are so sorry to hear that you had a less than perfect stay at The Carlyle. Your notes regarding our rooms and stay experience have been recorded and will be used to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We wish you all the best and thank you again for your review.
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I found The Carlyle to be wonderful in every way--the room was spacious, well-appointed, and comfortable; the staff was attentive to small details (sending up more fresh figs when I mentioned that they were good); the food was excellent; and Bemelmens Bar was a magnificent experience. We enjoyed it so much that we'll be back in a few months.
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Date of stay: April 2022
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Mustafa Sukkar, Guest Services / Front Office at The Carlyle, A Rosewood Hotel
Responded 24 May 2022
Hello, Thank you for your kind review. We are delighted to hear that you had a marvelous stay at our hotel. Our team looks forward to whosting you once again at your New York City home away from home. Welcome to The Carlyle Family!
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The carlyle is an institution but is mainly resting on past glory at this stage. Don’t expect much service unless you are a celebrity. Rooms have been recently renovated and had an outstanding shower, tv, and coffee machine. It was a very comfortable room but just had a view of a wall and the other rooms opposite could easily see in which was a bit disturbing. The bar is well worth visiting despite the gruff welcome from the actual barmen.
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Date of stay: May 2022Trip type: Travelled on business
Room Tip: Book a room with a view as the others can face each other meaning people can look into your room!
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Helpful
Response from Mustafa Sukkar, Guest Services / Front Office at The Carlyle, A Rosewood Hotel
Responded 24 May 2022
Hello, Thank you for taking the time to provide us with your feedback. We are sorry to hear that your stay was less than perfect and appreciate your kind words regarding our recent renovation. If you give us a chance we will make sure to deliver the classic Carlyle guest experience that so many of our guests have grown fond of. Wishing you all the best and we hope to see you soon. Please reach out to thecarlyle@rosewoodhotels.com if you would like to further discuss your recent stay.
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This vorable hotel has had its ups and downs, with some rooms renovated beautifully and others still untouched, but all in all, with its beautiful bar, its perfect location, its exceptional service, and its great views, plus almost needless to say, its remarkable heritage, this remains my hotel of choice. Prices for everything are steep, but then so are they in many other luxury hotels in New York. And if you can post the feel of a home away from home as does this establishment.
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Date of stay: May 2022
Helpful
Response from Mustafa Sukkar, Guest Services / Front Office at The Carlyle, A Rosewood Hotel
Responded 20 May 2022
Hello, Thank you for your thoughtful response. We are so glad that you feel at home with us at The Carlyle. The Carlyle Family strives for excellence, so your feedback has been recorded and will be used to improve. We look forward to hopefully welcoming you back to your Upper East Side home away from home very soon.
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The staff was very personable and lovely, but the room, 2101, needs a serious upgrade! Carpet frayed throughout room, paint cracking and pealing, and furniture and bathroom also in need of renovations. Certainly question the overpricing of my stay, but I guess it’s because of the Carlyle name.
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Date of stay: May 2022Trip type: Travelled with friends
Helpful
Response from Mustafa Sukkar, Guest Services / Front Office at The Carlyle, A Rosewood Hotel
Responded 19 May 2022
Hello, Thank you for your review. We sincerely apologize for your less than perfect stay at The Carlyle. We work hard to ensure an enjoyable guest experience, and it is clear in this case that we fell short. Your notes regarding 2101 have been recorded and will be used to improve. If you give us a chance to earn back your trust, we will do everything in our power to deliver an exceptional Carlyle Experience. Please reach out to thecarlyle@rosewoodhotels.com if you would like to further provide information on your desired room type. Again, we so appreciate your useful feedback and wish you all the best.
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PRICE RANGE
US$910 - US$1,399 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carlyle a rosewood hotel, the carlyle a rosewood hotel
LOCATION
United StatesNew YorkNew York CityUpper East Side / Manhattan
NUMBER OF ROOMS
189
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Claim Your Listing Frequently Asked Questions about The Carlyle, A Rosewood Hotel
Which popular attractions are close to The Carlyle, A Rosewood Hotel?
Nearby attractions include Alice in Wonderland Statue (0.3 km), The Met Breuer (0.1 km), and Bemelman's Bar at The Carlyle (0.02 km).
What are some of the property amenities at The Carlyle, A Rosewood Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Carlyle, A Rosewood Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Carlyle, A Rosewood Hotel?
Yes, parking is available to guests.
What are some restaurants close to The Carlyle, A Rosewood Hotel?
Conveniently located restaurants include Bemelmans Bar, Laduree, and Cafe Boulud.
Are there opportunities to exercise at The Carlyle, A Rosewood Hotel?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does The Carlyle, A Rosewood Hotel have airport transportation?
Yes, The Carlyle, A Rosewood Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Carlyle, A Rosewood Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Carlyle, A Rosewood Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Carlyle, A Rosewood Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Carlyle, A Rosewood Hotel?
Many travellers enjoy visiting Hamilton Park (4.6 km), Theodore Roosevelt Birthplace National Historic Site (4.5 km), and Irish Hunger Memorial (8.0 km).