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DoubleTree Suites by Hilton Hotel New York City - Times Square

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DoubleTree Suites by Hilton Hotel New York City - Times Square
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7,412 Reviews from our TripAdvisor Community

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Showing 6,604: English reviews
Portsmouth, United Kingdom
Reviewed today NEW

The Doubletree Suites is literally in the heart of Times Square - it is the best hotel I have stayed in whilst in New York for ease of getting everywhere and having everything on your doorstep. I will never stay in another hotel in New York again. The ability to go back to your room to drop things off throughout...

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Helpful?
Thank SophieDewing
Danville, Illinois
Reviewed yesterday NEWvia mobile

In New York for a family visit. Wanted to see Time Square and booked this hotel because it was close. That is an understatement. We were right on top of Time Square and had a great time. Staff wasn't the friendliest but the rooms were clean and comfortable. We had rooms on a high floor to avoid the noise and...

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Helpful?
Thank Tom C
Brisbane, Australia
Reviewed 2 days ago NEWvia mobile

We are regulars here now. Love it. Great value and housekeeping. Uninspiring restaurant facilities but everything you needs is right outside the door. Housekeeping staff in particular were fabulous. Particularly when I was ill. Recommend

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Helpful?
Thank WJLQLD
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the perfect review! We're delighted to hear that you had such a positive stay here at DoubleTree Times Square! It's wonderful that our team was so accommodating and that they took such good care of you! That's what we like to hear! We're flattered by your willingness to recommend us - that's the best compliment! We can't wait...

Tring, United Kingdom
Reviewed 2 days ago NEW

Fantastic location in Times Square, great staff were more than happy to assist with any questions, really great value for money only downside are the rooms are looking quite tired and could do with updating

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank unknown499
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the 4/5 review! We're thrilled to hear that you had such a great stay with us! It's wonderful that you enjoyed our central location and we hope you were able to see some of New York's finest attractions! We're also very pleased that our team took such good care of you! However, you're concerns are very important to...

Kansas City, Missouri
Reviewed 3 days ago NEWvia mobile

Every employee who interacted with us gave us top-notch service. Brian, at the front desk, treated us like VIPs. Marlin, in security, went the extra mile to be helpful. At Ginger's (where we ate everyday of our stay) hostess Hannah and servers Benny, Mo, Nur, and Marlin always made our experience a delight. And chef Eugene remembered our favorites without...

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Helpful?
Thank tracymartinez
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thank you for the outstanding review, Tracy! We're delighted your experience with us was so wonderful! At DoubleTree Times Square, we endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets...

Jacksonville, United States
Reviewed 3 days ago NEW

This hotel is perfectly situated for the sights and events that are must-see's in NYC! The hotel is very clean and the rooms are large. I will definitely choose this as my #1 go-to for return trips to NYC.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank M4871GKjillm
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the wonderful review, Jill! It's fantastic you had such a lovely experience with us at DoubleTree Times Square! We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon! Have a beautiful day!

Phoenix, Arizona
Reviewed 4 days ago NEW

After a 16 hour travel day and being beyond exhausted we checked into the Doubletree Times Square and we were greeted by an incredible employee who's name was Gustavo. He was warm, caring, so helpful and went above and beyond to make us feel welcome. We had to call down a couple times for questions as well as necessities we...

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Helpful?
1Thank grlygrl87
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Guest, Thanks for the 4-star rating! We're happy you had such a lovely experience with us! At DoubleTree Times Square, we endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise...

Tampa, Florida
Reviewed 4 days ago NEW

Location is good. Rooms are ok, and staff were not concerned with quality. Reservations were not what I had requested or promised. Times Square is not as nice as it has been in the past. Too many pan-handlers dressed up as Disney characters.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank janetmU309FQ
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

We appreciate the feedback, Janet. It's unfortunate your time at DoubleTree Times Square was anything less than perfect. We strive to provide quality service and convenience for our guests. We regret that your time with us didn't exceed your expectations. We hold ourselves to a higher standard. We'll address your concerns with our team moving forward. We hope to share...

Atlanta, Georgia
Reviewed 4 days ago NEW

Hotel is in a great location, rooms are good size for NY hotel, staff is very helpful and friendly. We were traveling with our family of 5 and had plenty of space. The bellman was especially helpful when it came to getting a cab to accommodate our family.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Suzanne C
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the wonderful review, Suzanne! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're happy our team made you feel so welcome and assisted you in any way! We aim to please! We're looking...

Yeovil, United Kingdom
Reviewed 4 days ago NEW

What an amazing location right in the heart of Times Square. Spacious, comfortable suites at good value for money. Restaurant was a little pricey but plenty of cheaper alternatives nearby. Staff were all very polite and helpful. Heating system in bedroom was very effective given the freezing cold weather but very noisy through the night.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Helena W
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the 5/5 rating, Helena! We're delighted you had such a pleasant experience with us! At DoubleTree Times Square, we strive to offer top-notch service and convenience for our guests. Your praise for our team lets us know we're doing our job! It's lovely you enjoyed our comfortable rooms and prime location! We look forward to sharing another amazing...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: €169 - €436 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Cheap Tickets, Travelocity, TripOnline SA and Jetsetter so you can book your DoubleTree Suites by Hilton Hotel New York City - Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City
Hotel Style:
#70 Business Hotel in New York City
#102 Romantic Hotel in New York City
#110 Family Hotel in New York City
#124 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors are best to avoid street noise.”
 of 5 bubbles AntonioGarza, 11 Jan 2017 | Read review
“Get a high floor for a good view of Times Square and the Hudson River”
 of 5 bubbles TexasAdvisor, 8 Jan 2017 | Read review
“Far from elevators and high as possible”
 of 5 bubbles Wantoldnameback, 7 Jan 2017 | Read review
“Top floors very quiet - heard no street noise from Times Square.”
 of 5 bubbles CamM705, 5 Jan 2017 | Read review
“I prefer a high floor room for the view- Be sure to be able to show your room key to security staff for admittance to lobby.”
 of 5 bubbles 893jeffs, 5 Jan 2017 | Read review
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