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DoubleTree Suites by Hilton Hotel New York City - Times Square

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DoubleTree Suites by Hilton Hotel New York City - Times Square
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7,498 Reviews from our TripAdvisor Community

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Showing 6,678: English reviews
Leeds
Reviewed 2 days ago NEW

Rooms badly in need of updating, two dirty cotton buds on the floor from previous guests. The first security/doorman was very unhelpful with attitude. I would not stay again or recommend to others. The restaurant is too expensive

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank nikki h
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

We stayed here for 7 nights recently and had the most amazing time. Check in was simple and very quick just what you want after travelling for 10 hours, the guy that checked us in gave us the most amazing warm cookies that we'd heard all about in previous reviews they were almost as amazing as his beard!!! The room...

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Helpful?
2Thank Littlemissmoo92
About Hotel's Favourite Review
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the perfect review! We're delighted to hear that you had such an incredible stay with us at DoubleTree Times Square! It's wonderful that you enjoyed your room and that everything was comfortable for you. We're also very pleased that you loved our central location and were able to explore New York! It's fantastic that our team provided you...

Bristol, United Kingdom
Reviewed 2 days ago NEW

Hotel right on Times Square.....out the door and you are in the thick of it. No noise or light pollution in room.Staff helpful and polite. Must give a shout out to Lori in the concierge. She was extremely helpful and polite. There wasn't anything she could arrange or sort out....

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Helpful?
Thank Bob B
Cambridge, United Kingdom
Reviewed 2 days ago NEW

Service - fantastic, very friendly and helpful. Alison the concierge was brilliant for advice and all the staff from cleaners to check in were friendly and treated us well - they were particularly good to our 6yo son. Facilities - we didn't really use anything, the hotel is right in the centre of Times Square and we wanted to see...

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Helpful?
Thank rich_a_brown
Greenwood, Indiana
Reviewed 3 days ago NEW

No room service even though the dining menus in the rooms say it's available. The rooms are very very dated as well. Great view but next time we will opt for the Marriott Marquis. Hilton Gold member so for me to even say I would stay at a Marriott property takes a lot. But in this case I will make...

Review collected in partnership with DoubleTree by Hilton
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1Thank Hotcoupleindy
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Guest, we appreciate your feedback. We're deeply disappointed to hear that your stay with us at DoubleTree Times Square was less than ideal. We strive to offer our guests quality service and convenience. However, your experience is not on par with the service we're accustomed to providing. Your happiness and satisfaction are very important to us and we'll be...

Kettering, United Kingdom
Reviewed 3 days ago NEW

Another great stay at the Doubletree Suites Times Square, 3rd visit already in the planning for later in the year. We wouldn't stay anywhere else.Hotel is central for Rockerfella Ctr, Radio City, Empire State,Grand Central Station and Broadway to take in a show. All the staff were friendly and helpful especially the ladies at the concierge desk. The room was...

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Helpful?
Thank 32slh
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the 4/5 review! We're thrilled to hear that you had a great stay with us at DoubleTree Times Square! It's wonderful that you've stayed with us three times and will be coming back again this year! That's what we like to hear! We're also very pleased that you enjoyed our central location and proximity to so many exciting...

Bolton, United Kingdom
Reviewed 4 days ago NEW

Literally right in Times Square. Right in the middle of NYC's fantastic buzz. Not the cheapest hotel in town but if you want a great location, and this is a great location, you have to pay the price. A fantastic base for our 7 night stay in New York

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Neale H
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the wonderful review, Neale! It's fantastic you had such a lovely experience with us at DoubleTree Times Square. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon! Have a beautiful day!

Williamstown, New Jersey
Reviewed 4 days ago NEW

Overall the staff was outstanding. The hotel breakfast and bar area are very nice amenities. Most rooms are separated by two rooms and a large bathroom. As soon as you step out of the hotel you are right at Time Square, short distances from all of the Broadway shows, restaurants, and stores. Just a few blocks away from the great...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kirk E
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the 4-star rating and review, Kirk! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location and proximity to so many of the city's best attractions. That's what we like to see! We look forward to sharing an...

Puerto Rico
Reviewed 5 days ago NEWvia mobile

Service was outstanding the rooms cleaned and confortable breakfast was very good, employee always had a smile, greeting whenever we came in the hotel, the rates affordable, always had free coffee, tea and hot chocolate we just love the place

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Helpful?
Thank tejadajackie
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thank you for the wonderful review, Jackie! We're thrilled you had such a pleasant experience with us at DoubleTree Times Square! It's outstanding our team made you feel so welcome and took such great care of you. We aim to please! It's lovely you enjoyed our clean and comfortable rooms so much! That's what we like to see! We look...

paris
Reviewed 5 days ago NEW

Stayed at this hotel for 5 nights and have only great things to say about it. You can't get a better location (you're in the middle of Times Square) ...the view from our room (on the 43th floor) was wonderful .Our room was spacious, with incredible views and great bedding. This stay was a Christmas gift to my sister, I've...

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Helpful?
Thank Coquelicot1
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Guest, Thanks for the wonderful review! It's fantastic you had such a lovely experience with us. At DoubleTree Times Square, we strive to provide top-notch service and convenience for our guests! We're thrilled you enjoyed our prime location with its stunning views and proximity to so many of the city's best attractions. That's what we like to see! We're...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: €188 - €464 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia and Travelocity so you can book your DoubleTree Suites by Hilton Hotel New York City - Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City
Hotel Style:
#70 Business Hotel in New York City
#102 Romantic Hotel in New York City
#110 Family Hotel in New York City
#123 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and other travellers.
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Questions? Get answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on 38 th floor,no noise or problem with light pollution.”
 of 5 bubbles BobB705, 19 Feb 2017 | Read review
“last floor has amazing views on Times Square”
 of 5 bubbles Coquelicot1, 16 Feb 2017 | Read review
“Outstanding Views of Times Square!”
  • View of Times Square
  • view from right window (Duffy Square) below (red)
  • Room 4101 Living Room
  • View from left window (Ball Drop)
  • View from Room 4101
  • Photo of bathroom vanity
  • photo of bedroom 4101
  • Photo of tub/shower
 of 5 bubbles 986carolg, 14 Feb 2017 | Read review
“Select a room from 20 -43 and the Times Square side”
 of 5 bubbles Coviello, 5 Feb 2017 | Read review
“facing times square - a must!!!”
 of 5 bubbles Sailguy, 28 Jan 2017 | Read review
5 of 5