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The Watson Hotel

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4,069 Reviews from our TripAdvisor Community

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Showing 2,992: English reviews
Vancouver
Reviewed 7 August 2013

We stayed in the hotel Jul 22-27 and from the beginning it was a great experience. I made three reservations, one with points, one with points and cash, and one with cash only, I phoned ahead to let the Front Desk know that the three reservations were actually for one stay. Robyn told me on the phone that she would...

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Helpful?
3Thank Brian G
Jasmin O, Front Office Manager at The Watson Hotel, responded to this review

Dear Brian G Thank you for your review and taking the time to metion the details of your pleasant experience at the Holiday Inn Midtown. We are pleased to hear that the service provided by our staff made a Great impression and has earned your loyalty with our Holiday Inn brand/IHG hotel. It's always a pleasure to hear such positive...

stavanger
Reviewed 7 August 2013

Value for money- nice size on rooms - location was great. coffe and tea maker make me always happy . Could agree on coments about the pool closes an hour or two too early . Close to Centra park and underground - but a nice 10 min walk to Thimes Square and Broadway .

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2Thank StavangerHanne
Jasmin O, Front Office Manager at The Watson Hotel, responded to this review

Dear StavangerHanne Thank you for your response and feedback. It's great to know you were able to enjoy the pool area and your comments regarding the pool hours will be shared. Thank you for staying with us and for sharing your feedback. We hope to see you soon again. Sincerely, Front Services Manager Jasmin Ortiz-Cruz

Reviewed 2 August 2013

Nice hotel in a good location. really friendly and helpful staff. very clean and comfortable. At first I was worried that this hotel wouldnt be in the mix of things, as i always like to be right at the heart of all the action, however I was pleasantly suprised by this hotel. It was in a nice part of the...

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3Thank Picnic76
Jasmin O, Front Office Manager at The Watson Hotel, responded to this review

Dear Picnic76 Thank you so much for taking the time to share your positive review regarding your recent stay with us. The staff is extremely happy to know you had such a pleasant stay due to the service and hotel location overall. We hope to see you again in the near future. Sincerely, Front Services Manager Jasmin Ortiz-Cruz

Deerfield, Massachusetts
Reviewed 1 August 2013

OK- so I read the reviews and thought I was being strategic--I reserved our room ahead of time, asked for a renovated room, was a member of the Holiday Inn travel club, etc. etc. And yet, and yet-- Instead of writing a novel I'll keep this brief-- Driving: this is a very easy hotel to access, just off Henry Hudson....

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5Thank momsadreamer
Jasmin O, Front Office Manager at The Watson Hotel, responded to this review

Dear momsadreamer Thank you so much for taking the time to write a review about your stay with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. I apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of...

Voss Municipality, Norway
Reviewed 31 July 2013

Ok rooms small bathrooms. Ac worked well. The pool should have been open longer hours due to when we were out all day and came home at 8pm. Nice staff. We(4) stayed there in the end of july 2013. Lot of nice breakfast places round the corner. We used Morning Star actually on the north corner of 9.th avenue and...

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2Thank Trondnornann
Jasmin O, Guest Service Manager at The Watson Hotel, responded to this review

Dear Trondnornann, Thank you for taking the time to write a review about our property. We are happy to hear you enjoyed some of the many restaurants in our area! I apologize that you found our bathrooms to be less than satisfactory, as well as the pool hours. Though our rooftop pool does close a bit early at 6pm, I...

Memphis, Tennessee
Reviewed 29 July 2013

My family stayed here in July 2013, on the hottest week this summer in NYC! I had read reviews before arriving about the AC not working too great, and this was true; but it wasn't hot in the room, it just never got really cold ... we were on the 8th floor in the south tower. Also, while we were...

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1Thank avgm1972
Jasmin O, Guest Service Manager at The Watson Hotel, responded to this review

Dear avgm1972, Thank you for your review and giving us the opportunity to learn from your feedback. We are so happy to hear you were pleased with our rooms. In terms of our bathrooms, some rooms do have different configurations than others, and we are always more than happy to take any requests you may have if your travels bring...

Los Angeles, California
Reviewed 29 July 2013

Had a nice stay here, the staff is a bit cautious, but once they know you are a guest, the reception steps up a bit. Compared to spending 300 more a night, it was good, the small eating places are everywhere, look on some side streets, and see the neighborhood places, ask around, new york home style. Sub way underground...

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3Thank Ritchie H
Jasmin O, Guest Service Manager at The Watson Hotel, responded to this review

Dear Ritchie H, Thank you very much for taking the time to share your comments. We sincerely apologize that you did not receive superb customer service from our staff. Please feel free to e-mail us with further details at mail@hi57.com (attention Manager). However, we are happy to hear you enjoyed our close proximity to many attractions and restaurants. We hope...

Sydney, Australia
Reviewed 28 July 2013

We are a family of 5 and stayed here for 6 nights. I had read lots of reviews and you always hope that the hotel you have finally booked will be ok. Well the hotel was clean and comfortable the staff were helpful, the hotel is in a great location. We had no problems, So I would highly recommend staying...

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Helpful?
3Thank Jenny K
Jasmin O, Guest Service Manager at The Watson Hotel, responded to this review

Dear Jenny K, Thank you so much for your positive review! We really appreciate your comments and are happy to hear you received great service from our staff, and found our rooms to be comfortable and clean. Our entire staff takes great pride in our hotel and we are always thrilled when our guests can see that. Please know I...

Las Vegas, New Mexico
Reviewed 27 July 2013

I stayed at this hotel last weekend July 19-21.... It is less than a week later and guess what? Bed bug bites have appeared on me.....I should have been warn...when I checked into the room my bed was half stripped down to the mattress. I called house keeping and someone came right up and fixed it while saying the inspectors...

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4Thank Fatz27
Jasmin O, Front Office Manager at The Watson Hotel, responded to this review

Dear Fatz27 Thank you for writing your review our hotel does review and address these situations carefully. Safety and security are our first and foremost concern. We will reach out privately to obtain additional details of your experience. Sincerely Front Services Manager, Management

Farmington, Michigan
Reviewed 27 July 2013

PROS: Great location and spacious rooms. We were comfortable in our room (except for a bit of a mildew odor covered up by industrial disinfectant.) We phoned ahead to ensure that we could check in when we arrived to NYC and we were assured that everything was all set. Unfortunately, that was not the case when we arrived. The most...

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Helpful?
3Thank kOps210
Jasmin O, Guest Service Manager at The Watson Hotel, responded to this review

Dear kOps210, Thank you for taking the time to share your comments on our property. We sincerely apologize you did not receive a renovated room as promised, kindly e-mail us with further details to mail@hi57.com (attention Manager). We are indeed a Green Engage hotel, and utilize this through our specifically selected lighting, and bio-friendly cleaning materials. I apologize if there...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about The Watson Hotel

Address: 440 West 57th Street, New York City, NY 10019-3013 (Formerly Holiday Inn Midtown / 57th St)
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: €147 - €337 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Watson Hotel 3.5*
Number of rooms: 597
Reservation Options:
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Also Known As:
Holiday Inn Midtown New York
Holiday Inn New York City
Holiday Inn Nyc
Holiday Inn Times Square
Holiday Inn Midtown 57th Street
Holiday Inn Midtown Manhattan
New York City Holiday Inn
Holiday Inn Manhattan Midtown
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Questions & Answers

Here's what travellers have asked, with answers from The Watson Hotel staff and other travellers.
132 questions
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Questions? Get answers from The Watson Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“HIgher the floor the quieter the stay”
 of 5 bubbles Traveller-NS, 12 Mar 2017 | Read review
“High floor - south tower”
 of 5 bubbles bri019, 11 Mar 2017 | Read review
“Higher floors have a view and are quieter.”
 of 5 bubbles familytravel38, 8 Mar 2017 | Read review
“I would say to try to stay on 12th floor or above in the main building. It was pretty quiet during our stay.”
  • Beautiful Evening looking out at Time Square
  • Daytime View of Buildings in Time Square
 of 5 bubbles 641JoanO, 25 Feb 2017 | Read review
“King bed rooms are quite roomy.”
 of 5 bubbles palekh, 22 Feb 2017 | Read review
5 of 5