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Excelsior Hotel

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Traveller (390)
Room & Suite (370)
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Overview
  • Excellent30%
  • Very good47%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3 Star Hotel
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Additional information
Offers from Excelsior Hotel
Special Price: 15%-20% off Spring Sale
Offers from Excelsior Hotel
Special Price: 15%-20% off Spring Sale
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,188)
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1,881 results
Traveller rating
603
796
269
119
94
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603
796
269
119
94
Show reviews that mention
All reviewsthe natural history museumupper west sidecentral parkcalle ochocolumbus avenuegreat locationnew yorksubway stationsitting roomupgraded to a suitearound the cornerbreakfast roomtwo double bedslincoln centercoffee makertimes squarebagels
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1 - 5 of 1,881 reviews
Reviewed 5 days ago via mobile

I would highly recommend this hotel if you are able to walk or afford a taxi. We mainly walked and it only took about 30 minutes down to time square. Very easy walk. Central park is just down the street and is another lovely walk...More

1  Thank Elaine387
Reviewed 1 week ago via mobile

Hotel was clean but a bit worn and dated! Front desk staff very helpful! No coffee in room or in lobby! Nice location across from Central Park. On site restaurant and bar! We had drinks our first night, bar was a bit loud but that...More

1  Thank Mountaineer26
Response from ExcelsiorNY, Director of Sales at Excelsior HotelResponded 1 week ago

Dear Guest, Thank you for choosing the Excelsior Hotel. We value your feed back and will bring it to the managements attention.

Reviewed 1 week ago via mobile

I've stayed at this hotel several times and usually like it. This time I got a smaller room and then usual, perhaps because we checked in quite late. Also, there were dead flowers in the lobby for the entire four days that I was there....More

Thank 763traveller763
Response from ExcelsiorNY, Director of Sales at Excelsior HotelResponded 1 week ago

Dear Guest, Thank you for choosing the Excelsior Hotel. We value your feed back and will bring it to the managements attention.

Reviewed 2 weeks ago

The room and locations based on NY hotel rates is fine value. But I had 2 breakfast vouchers for Sunday that were good til 11am. I went out to nearby central park and made it a point to be back at 10:45 am. When we...More

2  Thank phitmom802
Response from ExcelsiorNY, Director of Sales at Excelsior HotelResponded 1 week ago

Dear Guest, Thank you for choosing the Excelsior Hotel. We value your feed back and will bring it to the managements attention.

Reviewed 2 weeks ago

We stayed on 12th floor for 4 nights.Easy friendly check in.Lovely room with nice view.Excellent toiletries with delicate orange scent.Room cleaned perfectly every day and plenty of towels.Room temperature perfect.Lots of space for clothes.Very helpful staff,so friendly.I recommend getting nice,cheap takeaway food from nearby Andy's...More

1  Thank Yvonne1155
Response from ExcelsiorNY, Director of Sales at Excelsior HotelResponded 1 week ago

Dear Guest, Thank you for your feedback, we appreciate your review. Please come visit us again!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$248 - US$467 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#99 Family Hotel in New York City
#146 Business Hotel in New York City
#213 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$248 - US$467 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#99 Family Hotel in New York City
#146 Business Hotel in New York City
#213 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (390)
Room & Suite (370)
Dining (7)
Amenities (48)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Nearby
Upper West Side
Nestled between Central Park and the Hudson River, the
Upper West Side offers iconic architecture and a
quiet, residential respite from the buzzing energy of
downtown. Along Central Park West are many of the
city’s most iconic apartment buildings, as well as the
American Museum of Natural History, which has been
welcoming visitors to its historic exhibit halls for
over 140 years. Culture fans will love Lincoln Center,
...More
Questions & Answers
Ask a question
ElDirector4816
14 November 2017|
AnswerShow all 8 answers
Response from Sarah B | Reviewed this property |
There were lots of children staying there when we did so I would assume it’s kid friendly
0
Votes
Devlyn N
5 November 2017|
AnswerShow all 7 answers
Response from ladyjaat | Reviewed this property |
I've stayed in all the various suites the hotel offers. They are all spacious, but avoid the ones with the single beds as they tend to be squeezed into smaller spaces in the hotel.
0
Votes
craignewsoncn
17 August 2017|
AnswerShow all 6 answers
Response from Julie D | Reviewed this property |
I'm not too sure what it was my husband sorted that out but I've just looked on the inhotel website and for the excelsior it states $3:50 per night per person and $5:50 per night per person for a superior room Hope this... More
1
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Room Tips
"Rooms at the front have Manhattan skyline views,magical at night"
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"Best views on the 11th floor with a balcony, but they don’t advertise balconies!"
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"Higher floors (I stayed on the 8th) have wonderful views."
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"Ask if there are any service dogs on your floor"
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