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BEST WESTERN PLUS Hospitality House

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BEST WESTERN PLUS Hospitality House
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1,102 Reviews from our TripAdvisor Community

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Showing 870: English reviews
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Orlando, Florida
Reviewed 5 days ago NEW

I'll be honest I am not one to usually leave reviews good or bad but this hotel was amazing so I had to! We were traveling with another family and two children and the two bedroom suite was perfect! The rooms were very clean and had everything we could need including complimentary snacks and drinks. The staff was very friendly,...

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Helpful?
Thank beetlem0mma
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for your positive review. We use your comments to know where to improve and what we are doing correctly. Thank you for mentionng Anthony and Tom (our engineer). We will give special recognition for their services to you. We hope to see you again in the future! Thank you again! Warmest Regards,...

Newton, New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I have stayed in many hotels in New York City over the past 35 with my husband and children. Now that my grandchildren are old enough, I wanted to take them for a special overnight birthday trip. The Best Western Plus was perfect for our needs with plenty of room for all of us. I booked two one bedroom suites...

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Helpful?
1Thank mtfox1
About Hotel's Favourite Review
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your lovely review of your families experience at our hotel! Also thank you for your stay with us. We are so happy to have been a part of this very special trip to NYC and the memories that go with it. I will be sure to thank Anthony (Breakfast) for his service to you. We are honored...

Dundee
Reviewed 2 weeks ago via mobile

Booked this hotel unsure of how all six of us staying in one apartment wondering if we would all be able to fit in without it being it a bit tight but the apartments were amazing, huge big rooms, with plenty of space to relax and live in. The apartment was clean with the highest standard of customer service from...

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Helpful?
Thank WonderWoman83
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for taking the time to post your experience here. We appreciate the feedback. We use it to improve and to know what we are doing well. We are super happy you enjoyed your time with us! Thank you for mentioning Anthony and our customer service as well as the other items. I...

Canada, Canada
Reviewed 2 weeks ago

The hotel has elevator, good shampoos and basic amenities, water and snack in the fridge that were free, great breakfast free, and good internet also free. They gave me an upgrade a suite, I wish I had my family with me. Location convenient. I will come back for sure. The street was a little noisy I was on level 2,...

Review collected in partnership with Best Western
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Helpful?
Thank F4488FLkarenm
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for taking the time to post your experience here. We appreciate the feedback. We use it to improve and to know what we are doing well. We are glad to hear that you enjoyed your time with us! We hope to see you again in the future as mentioned. Let us know...

Toronto, Canada
Reviewed 2 weeks ago

This was a fantastic place to stay, the rooms, staff and location is outstanding for visiting Manhattan. The hotel reception guy David Hynes was a true New Yorker and could not have been more helpful.

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Helpful?
Thank Chris B
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for taking the time to post your experience here. We appreciate the feedback. We use it to improve and to know what we are doing well. We are very happy that you enjoyed your time with us! Thank you for mentioning David. I already gave some special recognition to him for his...

Bedford, Texas
Reviewed 4 weeks ago

Great place to stay at when you are visiting NYC. Much more comfortable than staying in a traditional hotel. Apartments are oversized and include all amenities needed. Providing a full breakfast in the morning is a great time saver and you have many choices.

Review collected in partnership with Best Western
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Helpful?
Thank Judy C
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Dear Judy, Thank you for your review of your experience and for your stay with us. Thank you also for your loyalty to our hotel and brand. We look forward to seeing you next toy show! Sorry I missed you on this trip. Thank you for your kindness in taking the time to post this here. Warmest Regards, Robert

Reviewed 4 weeks ago via mobile

We stayed here for 4 nights, I can't express how good all the staff were during our visit especially Anthony at breakfast who saw that I had put a 21 candle in a muffin for my daughter he had conversation with her about going out for drink but also asked for our room number and before we left for the...

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Helpful?
2Thank Laura D
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your lovely review of your families experience at our hotel! Also thank you for your stay with us. We are so happy to have been a part of this very special celebration and the memories of the NYC trip that go with it. I will be sure to thank Anthony and our engineer (Tom) for their service...

Bathurst, Australia
Reviewed 15 February 2017 via mobile

Totally fit for purpose is my description of the Best Western Hospitality. Our family of four stayed for a week in late January. We stayed in a 2 bedroom suite on the 4th floor. No issues with noise and we were more than happy with the standard of the room given what we considered to be a very reasonable price....

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Helpful?
Thank Smiggle11
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for taking the time to share your thoughts and positive experience here. We use guest feedback to know what we are doing well and how we can improve. We are very happy and honored that you enjoyed your time with us. We hope to see you again in the future. Thank you...

москва, Russia
Reviewed 1 February 2017

great place and a good price. what I really liked about the suite that there is kitchen. so you can enjoy your stay in NYC like you're home and not on your trip. breakfast is pretty simple, but and there's not really much space for all of the guests but you can take your breakfast upstairs to your suite

Review collected in partnership with Best Western
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Helpful?
1Thank elizavetak181
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for taking the time to post a review of your experience. We appreciate knowing how we can improve and what we are doing well so we can enhance the guest experience in the future. We are happy that you enjoyed your time here and the service given. We hope you will return...

South Australia, Australia
Reviewed 31 January 2017

We found this hotel comfortable but a little in need of some tlc. The staff were great and nothing was too much trouble. Roughly a 15 min walk to Time Square which we found very handy. Our bedrooms faced out to the street and the windows had double glazing so the noise wasn't too bad. We had 2 bedrooms and...

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Helpful?
Thank feret861
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for taking the time to post a review of your experience. We appreciate knowing how we can improve and what we are doing well so we can enhance the guest experience in the future. We hope you will return one day in the future. Thank you again for your stay with us....

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
While visiting one of the most extraordinary cities in the world, we invite you to live like a New Yorker in the center of it all at the award winning BEST WESTERN PLUS Hospitality House. Relax in your very own exclusive Manhattan apartment-style suite designed with all the comforts of a large home without sacrificing any of the benefits of hotel amenities and services. Imagine yourself stepping out of your front door and being in the center of it all, with all New York's spectacular major attractions just a short walking distance away. While resting in your suite all of the fantastic sights and sounds that make New York City so great are just outside your window. Hotel guests especially appreciate spreading out in their very own apartment suite after a full day out in our thrilling city. No other New York City hotel can compare to our oversized rooms and great location. We're ideally located near Times Square, Central Park, Rockefeller Center, Central Park and any number of subway and transportation hubs. Our expansive apartment-style suites are designed to make your experience convenient and comfortable. As you enter one of our luxuriously appointed suites, you are warmly welcomed with a large living room, full kitchen, dining area, separate private bedroom(s) and a well appointed bathroom(s). The apartments all come complete with oak wood flooring, 11 foot ceilings, and noise reduction windows. All of our oversized suites are three and four room full apartments designed for luxury living. This property is designed to be a home away from home with fully outfitted kitchens, stone counters, stove, oven, microwave, dishwasher, and kitchenware for up to six people. Pillow top mattresses and full bathroom botanical amenities are offered to all our guests. Both of our Penthouses have beautiful outdoor balconies in addition to all the rest. And it doesn't end there, The BEST WESTERN PLUS Hospitality house dishes up complimentary breakfast daily. Enjoy piping hot eggs and made to order waffles, cereals, yogurts, fresh fruits, breads, pastries, (delivered daily), juices and 100% Arabica coffee. Our hotel offers complimentary Wi-Fi and a local fitness center access that keeps you connected and up with your fitness routine. Free fitness facilities and classes like yoga, kettlebell, and Pilates, basketball court, weights, machines, aerobics, sauna, steam room, and two swimming pools are all available to our adult guests. Free local telephone calls from your room and free newspaper at your door every weekday are just a few additional perks. Our award winning world class multilingual service team stands ready to anticipate anything you might need 24 hours a day. Read the variety of free newspapers or use our free computer/printers or just to come mingle with the other guests in our public lobby hospitality suite. Enjoy free tea or coffee there throughout the day. Take a break on our outdoor public deck that offers a quiet peaceful area during warmer months, complete with flowers and benches. Book your ideal New York City dream experience at the BEST WESTERN PLUS Hospitality House today! ... more   less 

Additional Information about BEST WESTERN PLUS Hospitality House

Address: 145 E 49th St, New York City, NY 10017-1210
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: €261 - €605 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hospitality House 3*
Number of rooms: 34
Reservation Options:
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Also Known As:
Best Western Plus Hospitality House Hotel New York City
Best Western Hospitality Hotel
Best Western New York City
New York City Best Western
Best Western Hospitality House New York
Hotel Style:
#42 Family Hotel in New York City
#83 Business Hotel in New York City
#227 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hospitality House staff and other travellers.
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4 months ago

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Questions? Get answers from BEST WESTERN PLUS Hospitality House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double rooms are on a more quieter side - there is construction in the area”
 of 5 bubbles chrisbV3858OM, 8 Mar 2017 | Read review
“7th floor was perfect”
 of 5 bubbles sweet51Dublin, 29 Jan 2017 | Read review
“Ask for a room away from the construction project even if that means it's on the street front. I'm sure it's quieter.”
 of 5 bubbles amarion, 4 Jan 2017 | Read review
“we were on the 9th floor. Apartment 9a”
  • Room 1
  • Room 2
  • Lounge/diner
  • kitchen
  • Bath with shower
  • Dining table
  • Added extra's
 of 5 bubbles E3883KQsaraht, 26 Nov 2016 | Read review
“use strongbox”
 of 5 bubbles djaq, 14 Nov 2016 | Read review
5 of 5