Aloft Manhattan Downtown - Financial District
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#255 of 520 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice
Aloft Manhattan Downtown - Financial District is a hotel nestled in the middle of New York City's financial district near Wall Street and the World Trade Center. Come stay and experience Starwood's newest and hippest brand.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Baggage storage
Convenience store
24-hour front desk
Wifi
Breakfast available
Complimentary Instant Coffee
Snack bar
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Fireplace
Safe
Telephone
Iron
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
318Restaurantswithin 0.5 km
93Attractionswithin 0.5 km
Contact
49 Ann St # 53, New York City, NY 10038-2409
Getting there
Fulton StNew York City Subway2 min
Fulton StNew York City Subway2 min
Car HireSee all New York City car hire
447Reviews29Q+A42Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 199
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- 60
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Popular mentions
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Most Recent
Preshad G wrote a review 16 Jan
I really loved staying at this aloft. My kids enjoyed the popcorn and hot chocolate. The location was close to food and shopping. The staff was always helpful and nice. Shaina, Tempess and Nayln really made our stay special. we can’t wait to visit again in the summer.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Nayln was super friendly upon check-in. Good location in the financial district. Reasonably priced for a NYC hotel and accommodation up to the Aloft brand standard. Look forward to staying here again on my next visit to NYC. Thanks for the hospitality!
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jorel Veras, General Manager at Aloft Manhattan Downtown - Financial District
Responded 8 Dec 2022
Thank you for sharing your feedback, we appreciate it! We are so glad you like our hotel. We are so beyond glad you enjoyed your time, and that our staff took amazing care of you. We hope we can make it up to the next time you stay with us at Aloft Financial District NYC!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jhaveen F wrote a review 16 Jan
We had a fantastic stay!! Mark at the front desk was very accommodating with everything we needed! 10/10 experience!! The rooms were very clean and the beds were comfortable as well. Definitely will stay again!
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from charles fentroy, Guest Services / Front Office at Aloft Manhattan Downtown - Financial District
Responded 1 week ago
Our team endeavors to provide our guests with a quality stay and a full-fledged experience, so we're thrilled to hear that we exceeded expectations at every turn. We look forward to being your home base for our excellent area again, so depend on Aloft Manhattan Downtown- Financial District!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aloh D wrote a review 14 Jan
Mark was such a gentleman. He is professional, witty, charming, and I am highly encouraging my family to come stay at this hotel in September. Aloft Hotel & Company is lucky to have him, he is such an asset to this organization.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
What a fantastic hotel, right in the middle of Manhattan’s financial district. The hotel was located within walking distance of numerous attractions. The staff was extremely friendly and helpful. We got to see a fraction of what we wanted to see, so we’ll definitely be back.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from charles fentroy, Guest Services / Front Office at Aloft Manhattan Downtown - Financial District
Responded 4 weeks ago
Our team endeavors to provide our guests with a quality stay and a full-fledged experience, so we're thrilled to hear that we exceeded expectations at every turn. We look forward to being your home base for our excellent area again, so depend on Aloft Manhattan Downtown- Financial District!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location was great and room was nice. However, the walls are paper thin and there was no freezer to store my breast milk. The front desk kept moving it to different refrigerators and seemed uncaring when I explained I had to throw out milk because my ice packs weren’t frozen for the day. I asked if they had a freezer for the food they put out and they said no. I had to dump 4 days worth of breast milk. Luckily, I was nearing the end of my breastfeeding journey because otherwise my son would have been starving when I returned. It was infuriating how this common occurrence could not be accommodated, nor did anyone seem to care.
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: Bring ear plugs. Not accommodating to lactating mothers.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from charles fentroy, Guest Services / Front Office at Aloft Manhattan Downtown - Financial District
Responded 18 Dec 2022
We appreciate you taking the time to share your thoughts regarding your recent experience at our property. While we're pleased you enjoyed our great location, it saddens us to hear we fell short of meeting your expectations on this occasion. Please accept our apologies if our refrigerators didn't freeze your breast milk properly we will address this internally and work to make improvements. Your feedback relating to aspects of your visit that could have been better is gratefully received and allows us to continually review guest satisfaction. Thank you for sharing your comments and we hope to have another opportunity to impress you the next time you're in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We simply love it. Friendly helpful lovely staff, great location close to many attractions, happy vibes. Will always be our to go to choice. Nalyn, Quai, Manny Yosibel.. Special people, helped with special time.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from charles fentroy, Guest Services / Front Office at Aloft Manhattan Downtown - Financial District
Responded 18 Dec 2022
Our team endeavors to provide our guests with a quality stay and a full-fledged experience, so we're thrilled to hear that we exceeded expectations at every turn. We look forward to being your home base for our excellent area again, so depend on Aloft Manhattan Downtown- Financial District!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent atmosphere and friendly staff, especially the bartender, Qua’aon. Only quirk is the music on the left hand side of the hotel. The hotel music outside travels up from the outside bar and plays from am till night. Ask for rooms in the front 😉
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from charles fentroy, Guest Services / Front Office at Aloft Manhattan Downtown - Financial District
Responded 18 Dec 2022
We are thrilled we were able to impress you with all we have to offer at here at Aloft Manhattan Downtown- Financial District. Thank you so much for highlighting our awesome bar and wonderful staff. We are already looking forward to your next stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I am an Ambassador-level member of Marriott and I have been to NYC dozens of times. I had heard over the last several months that there were lots of issues in midtown Manhattan, so, to be safe, I thought I'd try staying in the financial district, near Wall Street. Having stayed at so many Marriott-brand hotels, I figured I would give the Aloft brand a try for my weekend stay: "We offer stylish, boutique hotels that break the traditional hotel mold for a truly unforgettable stay.” It was a bit of a disappointment. The hotel lacks many of the basic amenities that most of the other Marriott brands offer (complimentary breakfast, small refrigerator in room, ice machines in hallway, closet/dressers to put away your clothing,.......). And this hotel is a bit rundown: when I first entered the lobby, the first thing I saw was the wide-open door to a shabby office (I assume that it was the Manager's office). The immediate neighborhood when you first drive up is a dark, narrow street with garbage piled up across from the hotel. Not very stylish or boutique-like. My room, despite my Marriott status, was tiny, without any closet space or a dresser in which to unpack my clothes. There was no small refrigerator if I bought some food at a local store. There was a microwave available in the lobby, but one in the room would have been more comfortable. There was a stylish touch in the room, the door to the toilet was a hanging, barnyard-type door. The hallways were poorly lit and both elevators had padding on all of the walls, as if a construction project were underway. One good thing about this hotel was that the location. It was near many subway stations and I did not see any of the big city issues about which I had heard so much about before my arrival. There are artistic touches throughout the hotel, especially in the lobby and bar areas. The safe in the room gives peace of mind. The WXYZ bar is apparently an integral part of the Aloft brand. It looked nice and welcoming to walk through, but in my three days at the hotel, I never saw a bartender behind the bar. I had been told that complimentary breakfast would be part of my room rate when I had booked the hotel three months earlier, but this was not offered. However, when I raised this complaint with the General Manager of the hotel, Jorel, he seemed sympathetic to the fact that something had gone amiss. The staff are friendly, though some of the front desk staff appeared a little bit less attentive than they could have been. Overall, this was my introduction to the Aloft brand and my experience did not match at all what that branding promises.…
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Date of stay: November 2022
Value
Service
Sleep Quality
Room Tip: choose a higher floor (above 10th floor) as this is NYC
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jorel Veras, General Manager at Aloft Manhattan Downtown - Financial District
Responded 8 Dec 2022
We appreciate you taking the time to evaluate your stay, and we are sorry we did not meet your expectations for a memorable and seamless stay. We are committed to providing the best accommodations and service. Therefore, we hope you will consider a future visit to experience the level of stay and hospitality we are typically known for extending to each and every guest.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I went for New york comedy week. Nov 7th to 14th. We stayed for a week. Check in was quick. However there was no cold tap water. Anyone who travels to NYC knows that the tap water is the best in country; but sadly we were not able to partake. There was no cold water at all. Only hot water from the Tap and Shower. When we brought this up with the front desk, they just kinda shrugged their shoulders. We also had to ask them everyday to come and make the room. we were there for 1 week and only 2x they came automatically to clean the room change the sheets. We had to speciallfy ask them to do it. Very poor customer service. Only Positive to this place was the close location to the subway station I would recommend to stay away from this place or just get an AirBnB.
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jorel Veras, General Manager at Aloft Manhattan Downtown - Financial District
Responded 8 Dec 2022
We appreciate you taking the time to evaluate your stay, and we are sorry we did not meet your expectations for a memorable and seamless stay. We are committed to providing the best accommodations and service. Therefore, we hope you will consider a future visit to experience the level of stay and hospitality we are typically known for extending to each and every guest.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$128 - US$295 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District
NUMBER OF ROOMS
128
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Claim Your ListingALOFT MANHATTAN DOWNTOWN - FINANCIAL DISTRICT - UPDATED 2023 Hotel Reviews & Price Comparison (New York City) - Tripadvisor
Frequently Asked Questions about Aloft Manhattan Downtown - Financial District
Which popular attractions are close to Aloft Manhattan Downtown - Financial District?
Nearby attractions include World Trade Center's Liberty Park (0.3 km), World Trade Center Station (PATH) (0.4 km), and Woolworth Building (0.3 km).
What are some of the property amenities at Aloft Manhattan Downtown - Financial District?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness centre.
Which room amenities are available at Aloft Manhattan Downtown - Financial District?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Aloft Manhattan Downtown - Financial District?
Guests can enjoy a lounge, breakfast, and free instant coffee during their stay.
What are some restaurants close to Aloft Manhattan Downtown - Financial District?
Conveniently located restaurants include Pisillo Italian Panini, Kuu Ramen, and Manhatta.
Are there opportunities to exercise at Aloft Manhattan Downtown - Financial District?
Yes, guests have access to a fitness centre during their stay.
Is Aloft Manhattan Downtown - Financial District located near the city centre?
Yes, it is 0.3 km away from the centre of New York City.
Are any cleaning services offered at Aloft Manhattan Downtown - Financial District?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Aloft Manhattan Downtown - Financial District?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Aloft Manhattan Downtown - Financial District?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (0.6 km), World Trade Center Memorial Foundation (0.5 km), and Hamilton Park (6.6 km).
Is Aloft Manhattan Downtown - Financial District accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.