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Baccarat Hotel & Residences New York

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28 W 53rd St, New York City, NY 10019-6106
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$1,068
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Expedia.comUS$1,068
Official SiteUS$1,068
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (659)
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Panoramas (14)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 05/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Baccarat Hotel & Residences New York
Updated 05/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 523 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice

See why so many travellers make Baccarat Hotel & Residences New York their hotel of choice when visiting New York City. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travellers like you.

You’ll enjoy relaxing rooms that offer a flat screen TV, a minibar, and a refrigerator, and you can stay connected during your stay as Baccarat Hotel & Residences New York offers guests free wifi.

The hotel features 24 hour front desk, room service, and a concierge. Plus, Baccarat Hotel & Residences New York offers a pool and breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, parking is available.

Close to some of New York City's most popular landmarks, such as Love Sculpture (0.1 mi) and Manhattan Skyline (1.0 mi), Baccarat Hotel & Residences New York is a great destination for tourists.

If you like seafood restaurants, Baccarat Hotel & Residences New York is conveniently located near Bubba Gump Shrimp Co., Nobu 57, and Marea.

There is no shortage of things to do in the area: explore popular state parks such as Gramercy Park.

We’re sure you’ll enjoy your stay at Baccarat Hotel & Residences New York as you experience all of the things New York City has to offer.

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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Iron
Refrigerator
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, French, Russian, Spanish and 1 more
661Reviews7Q+A95Room tips
Traveller rating
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Popular mentions
Anonymous760D wrote a review Aug 2021
New York City, New York65 contributions104 helpful votes
I had lived in New York for 20 years so I am well familiar with the area and the hotel scene. I recently moved away but come back for business often so I decided to give the Baccarat a try given the rooms looked great and it was a good location for my business. The facilities lived up to the name. The rooms are gorgeous and probably the most recently refreshed in the city, until the Aman comes along, and the bar and sitting area have a great ambience and this was the one place where service was good. Unfortunately, everything else was poor. I was checking in quite late, around 6pm, and even though I was told they had an upgrade, they said it wasn't available yet (lucky customer that got to check out as late as 6pm, or maybe their housekeeping really is that slow??). I said, don't worry about the upgrade, please just let me check out late tmrw because I have a full day of meetings and I don't want to rush back. I said, if not upgrading makes it so I can get late check out, I'll take that trade. The gentleman said yes, and said it was likely they would be able to accomodate 4pm checkout the next day. Of course, they called me in the middle of my work day to inform me they could not do late checkout so I had to rush back in the middle of my meetings to check out. And of course, I never had turn down service done, nor was my room ever serviced the following day. Interesting that rooms are not available when you need to check in (even when you're quite late) but when you have to go, they are quite prompt. Disgusting, duplicitous. Not to mention, their bell staff are horribly trained. Have you ever had a staff get into the elevator ahead of you, and then pick a floor below you ?
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Date of stay: August 2021
Value
Rooms
Service
Trip type: Travelled on business
3 Helpful votes
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Response from Pradeep R, General Manager at Baccarat Hotel & Residences New York
Responded 3 weeks ago
Dear Anonymous760D, Thank you for staying with us recently. While we were very happy to have had you as a Guest, please allow me to extend my heartfelt apologies for what led to a less than desirable stay. Your concerns will be addressed, and I thank you for bringing it to my attention. I do hope that we have the opportunity to welcome you back in the future, and that you have an exceptional stay experience. Kind regards, Pradeep Raman General Manager
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Agatha R wrote a review Aug 2021
1 contribution
This hotel is absolutely fantastic. Words don’t describe how beautiful the interior is, nor how lovely the staff is. I stayed here the weekend of my wedding, and from start to finish, it was a weekend to remember. Olivia, who coordinates events for the hotel, was so responsive and accommodating and incredibly helpful in planning all the wedding related details at the hotel. From ensuring that the night before the wedding went smoothly, to having the room set up for our hair and make up artist, to the complimentary champagne, she made sure everything went off without a hitch. We were even lucky enough to take our first look photos in the Hotel Bar, which is absolutely stunning! We also had the pleasure of interacting with Polat, who not only was there for our first look, and along with Olivia, helped make sure everything was smoothly, but also spotted us the night before our wedding as a bridal couple and insisted on taking us to the bar for a glass of champagne to celebrate. Everyone was incredibly accommodating and willing to jump in and help in the blink of an eye. We were made to feel so special from start to finish! While there, I also had the opportunity to enjoy a few spa services. Tammy, who did my massage, was absolutely excellent. And Elaine, who did my facial, could not have been kinder. I felt completely relaxed and my skin was glowing the night before the wedding, which is exactly how every bride should be feel. All in all, I would rate my experience as an 11 out of 10. And I plan to come back to the hotel every year for our anniversary. Thank you so much to the entire Baccarat team for making us feel so special on our wedding weekend!
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from Pradeep R, General Manager at Baccarat Hotel & Residences New York
Responded 4 weeks ago
Dear Ajr1102, Thank you for selecting our hotel, and taking the time to share your experience. We are delighted to hear that you enjoyed our accommodations, along with location and personalized service. We strive to provide a truly unique experience, and we are thrilled that we were able to provide you with a memorable stay. We look forward to welcoming you back. Kind regards, Pradeep Raman General Manager
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Rafi G wrote a review Aug 2021
4 contributions
We traveled to NY for the Christmas holiday and stayed in the Baccarat Hotel for a week. The front desk staff and concierge were very helpful and the bellman were outstanding. The location is great. The rooms are very nice and clean and were thoroughly sanitized. Unfortunately because we traveled during Covid most of the amenities were not available.
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Date of stay: December 2020
Value
Location
Service
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Response from Pradeep R, General Manager at Baccarat Hotel & Residences New York
Responded 10 Aug 2021
Dear 511rafig, Thank you for your review. It brings us great pride knowing that you enjoyed our facilities and more importantly, the service provided by our team. We look forward to bringing more amenities to your return in the months ahead. Once again, thank you for your time and we look forward to your return. Sincerely Pradeep Raman General Manager
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Judy wrote a review Jun 2021
2 contributions
Had a fantastic time here. Jamie G served us both times we went in. She is such a great person. She helped with my first time smoking a cigar. Thank you for your hospitality and your kind attitude towards us.
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Date of stay: June 2021Trip type: Travelled with family
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Response from Pradeep R, General Manager at Baccarat Hotel & Residences New York
Responded 10 Aug 2021
Dear Jdelgado12345, Thank you for sharing your thoughts with us. We are delighted to hear you had a wonderful experience and look forward to your return. Sincerely Pradeep Raman General Manager
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Jean Felipe L wrote a review May 2021
Sao Paulo, SP103 contributions124 helpful votes
The hotel is stunning, well located and has very good amenities. Service, however, is lackluster at best. A vast majority of the staff is neither American nor French and some lack proficiency in English. Some signs in the hotel are in French, though you will not be getting any “Good Mornings” let alone a “Bonjour” from the staff. Service is neither courteous nor polished. For a French premium branded hotel, the service feels cheap and uninspiring. I would most certainly neither recommend nor return to the property in the future.
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Date of stay: May 2021Trip type: Travelled solo
Room Tip: Don’t expect chic and attentive service
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4 Helpful votes
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Response from Pradeep R, General Manager at Baccarat Hotel & Residences New York
Responded 25 May 2021
Dear JeanFelipeL1, Thank you for sharing your thoughts on your most recent visit. Please accept my sincere apologies for the inconvenience you experienced. I understand your disappointment and I appreciated the opportunity to follow up with you after your visit. Sincerely, Pradeep Raman General Manager
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PRICE RANGE
US$754 - US$1,604 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityMidtown West / Midtown
NUMBER OF ROOMS
114
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Frequently Asked Questions about Baccarat Hotel & Residences New York
Which popular attractions are close to Baccarat Hotel & Residences New York?
Nearby attractions include St. Patrick's Cathedral (0.2 km), Top of the Rock (0.3 km), and Rockefeller Center (0.3 km).
What are some of the property amenities at Baccarat Hotel & Residences New York?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Baccarat Hotel & Residences New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Baccarat Hotel & Residences New York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Baccarat Hotel & Residences New York?
Yes, parking is available to guests.
What are some restaurants close to Baccarat Hotel & Residences New York?
Conveniently located restaurants include The Modern, Ora Di Pasta, and Beyond Sushi.
Are there opportunities to exercise at Baccarat Hotel & Residences New York?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Baccarat Hotel & Residences New York have an airport shuttle?
Yes, Baccarat Hotel & Residences New York offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Baccarat Hotel & Residences New York?
Yes, dry cleaning and laundry service are offered to guests.
Does Baccarat Hotel & Residences New York offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Baccarat Hotel & Residences New York?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Russian.