We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Plaza

Expedia.comUS$667*
View Deal
Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$778*
US$667*
US$778*
US$778*
US$668*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
The Plaza
The Plaza
Panoramas (12)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,192 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Plaza
See the most recent reviews
Showing 1,800: English reviews
Brookeville
Reviewed 18 December 2015

Not worth the price, Small, plain room. Not what we expected at all. Check-in was a nightmare, room was not ready, ordered amenities as surprises for family were not there and did not arrive for 1-2 hours, lighting was an issue, internet did not work, lots of little things that were bothersome.

Review collected in partnership with Fairmont Hotels & Resorts
 Report
Helpful?
4Thank 342maureenj
Donovan A, Manager at The Plaza, responded to this review

Dear 342maureenj, Thank you for taking the time to share your experience with us and I certainly appreciate your comments. I’m disappointed to hear about the check-in process, internet problems, and lighting. Please feel free to follow-up personally with me in regards to these issues. I can be reached at donovan.alicea@fairmont.com and look forward to hearing from you. Warm regards,...

Reviewed 17 December 2015

We spent a few days at The Plaza so we could enjoy the Christmas season in Manhattan. This iconic hotel lives up to it's name. We booked a Terrace Room, which provided a walk out terrace we could enjoy, even in December. But be aware that the terrace faces into the courtyard of the hotel, not facing outward. If a...

 Report
Helpful?
Thank Tim C
Donovan A, Manager at The Plaza, responded to this review

Dear Tim, Thank you for sharing you feedback with us about your stay. I’m delighted to hear that you chose The Plaza on your recent stay to New York, and how you enjoyed your Signature Terrace room. These rooms are quite popular with our guests and we offer then on both the 5th and 9th floor, so we'd be happy...

Reviewed 16 December 2015 via mobile

We are still currently at the Plaza on our last night in NYC. It began when we pulled up to what we believed the quintessential hotel for a Christmas trip. We were greeted by an unenthusiastic door person who didn't even offer to help as we struggled to get our toddler out of the cab and unload our stroller from...

 Report
Helpful?
5Thank Seattlenewsie
Donovan A, Manager at The Plaza, responded to this review

Dear Seattlenewsie, Thank you for sharing you feedback with us about your stay at The Plaza. I’m delighted to hear about the service you received by our bartender who was able to get you hot chocolate for your carriage ride. However, I'm disappointed to hear about the service from our doormen. We will be following up internally with our door...

Naples, Florida
Reviewed 16 December 2015

A dream come true! We checked in mid morning and we informed our room would be ready at Noon, which was our anticipated check in time. We were surprised when we received a call a few minutes to Noon to inform us the room was ready. Our room was on 8th floor and was absolutely beautiful! It meet and exceeded...

 Report
Helpful?
1Thank Bubbalea
Donovan A, Manager at The Plaza, responded to this review

Dear Bubbalea, Thank you for taking the time to share your experience with us and I certainly appreciate your comments. We are so pleased you chose to stay with us at The Plaza and honored to hear how you enjoyed our historic hotel adjacent from Central Park. I'm pleased to hear how you enjoyed The Plaza Food Hall during your...

California
Reviewed 16 December 2015

Being in the President Club (Fairmont's frequent stay club) does not entitle you to any of the benefit at The Plaza. Beautiful lobby, nice room, that's about it. Staff need to be spiffed up, from the brusque service at The Palm Court (can't wait until I finish my breakfast before demanding my check), bringing in the Miracle Whip tub in...

Review collected in partnership with Fairmont Hotels & Resorts
 Report
Helpful?
2Thank Argonaut72
Donovan A, Manager at The Plaza, responded to this review

Dear Argonaut72, Thank you for taking the time to share your experience with us and I certainly appreciate your comments. I’m glad you enjoyed the our beautiful lobby and spacious guest room; however I’m disappointed to hear about the service you received in Palm Court. We appreciate your loyalty as a President's Club member and look forward to welcoming you...

New York City, New York
Reviewed 15 December 2015

Overall my wife and I enjoyed our experience at The Plaza. While there we ate at the lobby bar and had a very enjoyable experience. I would recommend The Plaza especially for its location and amenities.

 Report
Helpful?
1Thank thekurtstrauss
Donovan A, Manager at The Plaza, responded to this review

Dear thekurtstrauss, We are truly grateful for your kind recommendation of The Plaza and we thank you for taking the time to share your experience with us. It would be our pleasure to have you return and we hope to see you again soon. Warm regards, Donovan Alicea, Director of Operations

Calgary, Canada
Reviewed 15 December 2015

My husband surprised myself and two daughters (age 6 and 7 years) with a stay at the Plaza the last week of November 2015. Arriving at the grand grand entrance of the Plaza is like no other place I have ever stayed in New York. Surrounded by Central Park, Bergdorfs and the shops of 5th Avenue, the Plaza is at...

 Report
Helpful?
1Thank katrinamottahed
Donovan A, Manager at The Plaza, responded to this review

Dear katrinamottahed, All of us at The Plaza would like to thank you for your comments regarding your stay with us. We’re so pleased that you enjoyed our beautiful rooms and comfortable beds, as well as the iPads which are in every guest room. I'm humbled to hear about the service all of our colleagues at The Plaza were able...

London, England, United Kingdom
Reviewed 15 December 2015

Amazing experience at probably the best and most famous hotel I will stay in. Although its meant to be old and it gives that old elegance - it is a little dated for me I prefer things new, shiny and up to date technology wise for the price that you pay. Service was different class - all staff are amazing...

 Report
Helpful?
Thank Dan B
Donovan A, Manager at The Plaza, responded to this review

Dear Dan, Thank you for taking the time to share your feedback about your recent stay with us on TripAdvisor. I’m honored to hear that we were able to exceed your expectations with our service during your recent stay. It would be our pleasure to welcome you back to our property any time. Warm regards, Donovan Alicea, Director of Operations

London
Reviewed 15 December 2015

We have just arrived back from a 4 night stay at The Plaza and to be honest we were left disappointed. I have always wanted to stay at the hotel but we did not get the service we expected. The first night our room on the 5th floor was shaking because the music at the party on the third floor...

 Report
Helpful?
3Thank Amie C
Donovan A, Manager at The Plaza, responded to this review

Dear Amie, Thank you for taking the time to share your feedback about your recent stay with us. I’m sorry to hear your disappointment during your stay with the noise coming from the 3rd floor. I have spoken to my Front Office team, and was informed that we had the pleasure of reaching out to you upon check-out, however If...

Surrey
Reviewed 15 December 2015

I thoroughly enjoyed my stay at The Plaza for three nights. Its a traditional hotel that is a peaceful retreat away from the madness of outside! The staff are all very helpful, if I found myself in New York again, i wouldn't hesitate in staying here again. Perhaps my only thought was, although they stop non guests coming in when...

 Report
Helpful?
Thank MinibreaksSurrey
Donovan A, Manager at The Plaza, responded to this review

Dear MinibreaksSurrey, Thank you for taking the time to share your feedback about your recent visit to The Plaza. I’m pleased to hear that you had an enjoyable experience with all of our staff as well as our Christmas tree display in the lobby. We look forward to welcoming you back again soon. Warm regards, Donovan Alicea, Director of Operations

1,732 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1238)
Viewed
Dining (90)
Viewed
Hotel & Grounds (230)
Viewed
View from Room (36)
Viewed
Room/Suite (238)
Viewed
Bathroom (105)
Viewed
Family/Play Areas (3)
Viewed
Business Centre/Function Rooms (3)
Viewed
0:48
Videos (1)
Viewed
Other (532)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (446)
Viewed
Amenities (37)
Viewed
Plaza King Room (140)
Viewed
Dining (63)
Viewed
The Carnegie Suite (27)
Viewed
The Edwardian Suite (32)
Viewed
The Hotel (78)
Viewed
The Pulitzer Suite (32)
Viewed
The Vanderbilt Suite (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (48)
Viewed
Room/Suite (14)
Viewed
Dining (11)
Viewed
Hotel & Grounds (5)
Viewed
Bathroom (1)
Viewed
Other (17)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
The Ritz-Carlton New York, Central Park
Upper East Side
The Pierre, A Taj Hotel, New York
Midtown
1 Hotel Central Park
1 Hotel Central Park
#26 of 467 in New York City
1,164 reviews
Show Prices
Show Prices
Show Prices
Midtown
the Quin
the Quin
#40 of 467 in New York City
2,584 reviews
Midtown
Park Hyatt New York
Park Hyatt New York
#15 of 467 in New York City
1,316 reviews
Midtown
The Sherry-Netherland Hotel
The Sherry-Netherland Hotel
#7 of 467 in New York City
681 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. ... more   less 

Additional Information about The Plaza

Address: Fifth Avenue at Central Park South, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: €548 - €1,425 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Plaza 5*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Fairmont Hotels, Hotwire, Cancelon, Cheap Tickets, Evoline ltd, HotelsforEveryone, TripOnline SA, HotelsClick, getaroom.com and HotelQuickly so you can book your The Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Plaza New York City
Plaza Hotel New York City
Hotel Style:
#22 Spa Hotel in New York City
#50 Green Hotel in New York City
#80 Luxury Hotel in New York City
#104 Business Hotel in New York City
#104 Romantic Hotel in New York City
#131 Family Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Plaza staff and other travellers.
33 questions
Ask a question

See all questions (33)

Questions? Get answers from The Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All of the rooms are stunning.”
109Jane, 23 May 2017 | Read review
“I tasted only the Champagne Bar”
DF92200, 18 May 2017 | Read review
“Room 1738 had a nice peekaboo view of the park and was very quiet.”
TheBarrettsAbroad, 18 May 2017 | Read review
“The website stated the hotel charged for internet access, but I think it was complimentary.”
weezie333, 25 Apr 2017 | Read review
“Get a room with a view of Central Park!”
A7298SIandrewf, 24 Apr 2017 | Read review
5 of 5
Expedia.com
US$667* /night
View Deal
Booking.comUS$778
Hotels.comUS$668
Hotwire.comUS$667
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates