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The Plaza

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The Plaza
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2,135 Reviews from our TripAdvisor Community

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Showing 1,759: English reviews
Singapore, Singapore
Reviewed 25 November 2015

I love Fairmont properties and this is definitely my favorite! So many places in the world boast 5-stars, but this is a true 5+star hotel! From white glove butler service to personalized business cards during your stay to tea time delivered to your room to all the gold finishings on the fixtures in the bathroom...the list goes on! They even...

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Helpful?
1Thank JeanetteSFSG
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for sharing you feedback with us about your stay. I’m delighted to hear that you chose The Plaza on your recent stay to New York. At Fairmont, we take great pride in turning moments into memories, and I’m glad to hear that our butler staff was able to create a memorable experience for you. We look...

Reviewed 24 November 2015

Nice room decor but toilet facilities is a bit wear out. In room dining was good. But you can always get to nearby food court near the Plaza where you can get lobster rolls, Lady M cakes etc. Very close to 5th Ave and you can shop until you drop!

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2Thank Tracy C
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for sharing you feedback with us about your stay. We appreciate the feedback that you have provided us about the room décor and bathroom facilities, and please be assured we'll be passing this on to the corresponding departments. I'm pleased to hear that you were able to enjoy several of the delicious eateries in our food...

Fishers, Indiana
Reviewed 24 November 2015

We stopped here for drinks after an exhausting weekend. This is subdued elegance and old-world charm. Very refined. We ordered the same drinks we had at our own hotel and The Plaza was a bit less expensive - amazing! Want to go back to actually stay in one of their rooms. Staff was attentive but not intrusive. Loved it.

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Helpful?
Thank hellmbeck
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for sharing your feedback with us about your visit. I’m pleased to hear how you enjoyed the drinks you had with us, and we'd love to have the opportunity to welcome you back as a guest next time. Warm regards, Donovan Alicea, Director of Operations

Stamford, Connecticut
Reviewed 24 November 2015

We stayed at The Plaza for our 43th Anniversary and it was wonderful. Marie at the front desk was so sweet,efficient, helpful and very kind. The manager came out to wish us a happy anniversary. The room was beautiful and clean. The hotel sent champagne and strawberries to our room. We've traveled extensively and stayed at some of the best...

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Helpful?
Thank janis k
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for sharing your feedback with us about your stay. I’m delighted to hear about your positive experience you had with us while staying for your anniversary as well as the great service that Marie at guest reception provided you with. We hope you’ll give us the opportunity to welcome you back soon. Warm regards, Donovan Alicea,...

Montreal Canada
Reviewed 21 November 2015

Came in with a friend looking for a nice place to have a coffee at 11.45 in the morning. Women doing the seating rather hesitant but let us sit at the bar in the middle. Nice Irish waiter served us. Rather slow coming but when they did the two coffees were in China tea cups making them somewhat small. When...

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3Thank davidlyons
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your feedback about your recent visit with us. I’m truly sorry to hear about your disappointment about your experience. We always aim to provide a high level of service for each of our guests and will take your feedback about Palm Court into account. Thank you again for your providing...

Colombo, Sri Lanka
Reviewed 21 November 2015 via mobile

I would go back to the Plaza just to feel like I'm sleeping on a cloud again! The beds are fantastic! The rooms and bathrooms are very spacious and the corridors have a fragrance that make you feel you're in a spa (a welcome break from the lobby area which was rather noisy and chaotic). The other outstanding point was...

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Helpful?
Thank peergee
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I’m honored to hear that we were able to exceed your expectations during stay and how you enjoyed our spacious rooms and bathrooms as well as comfortable beds. It would be our pleasure to welcome you back to our property any time....

Moscow
Reviewed 21 November 2015

1. Front desk are tired and not interesting in guests and their problems. They ask as to wait wile they looking for our booking from booking.com. They found after 15 minutes! But no excuse or sorry. Just go around we will call you when room will be ready. I was need sertanly room with Central Park view, it was booked....

Review collected in partnership with Fairmont Hotels & Resorts
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8Thank mashagin2015
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your feedback about your recent visit at The Plaza. I’m sorry to hear your disappointment you had with guest reception, in-room dining, and housekeeping, and invite you to contact me directly at donovan.alicea@fairmont.com. I look forward to hearing from you. Warm regards, Donovan Alicea, Director of Operations

Southend-on-sea
Reviewed 21 November 2015

We had a fantastic family stay at the Plaza. The hotel is beautiful and the staff are amazing and make you feel very special and important. The Plaza is the perfect location while visiting New York City

Review collected in partnership with Fairmont Hotels & Resorts
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Thank N9602CBjohns
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for sharing you feedback with us about your stay. I’m delighted to hear that you chose The Plaza on your recent stay with your family. At Fairmont, we take great pride in turning moments into memories, and I’m glad to hear that your staff was able to create a memorable experience for your family. We look...

East London, South Africa
Reviewed 19 November 2015

An absolutely AMAZING experience. ,Most luxurious place to celebrate any special occasion. Décor beyond words and the eats wonderful.This is definitely the venue to visit to celebrate.Our waitor could not have been more attentive and we had more than enough.to eat

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1Thank kenzie_11
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us about your stay. I’m honored to hear about your exceptional experience you had with us during high tea as well as the service from our waiter. We look forward to welcoming you back soon. Warm regards, Donovan Alicea, Director of Operations

Halifax, Canada
Reviewed 19 November 2015

Have just spent the weekend at The Plaza and it certainly did not disappoint. It is such an iconic hotel and the rooms certainly live up to the reputation. Spacious, comfortable and luxurious. The bathroom and shower are to die for! Had a lovely afternoon tea as well as a dinner at the Palm Court and also enjoyed one of...

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2Thank FlyJayClass
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for sharing you feedback with us about your stay. I’m delighted to hear about your afternoon tea and dinner in Palm Court. We always aim to provide a high level of service for each of our guests and will take your feedback about our lobby layout into account. We hope you’ll give us the opportunity to...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. ... more   less 

Additional Information about The Plaza

Address: Fifth Avenue at Central Park South, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: €591 - €1,221 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Plaza 5*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Despegar.com, Fairmont Hotels and Jetsetter so you can book your The Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Plaza New York City
Plaza Hotel New York City
Hotel Style:
#19 Spa Hotel in New York City
#50 Green Hotel in New York City
#78 Luxury Hotel in New York City
#104 Business Hotel in New York City
#105 Romantic Hotel in New York City
#132 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Plaza staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“call and ask for the view you want.”
  • view of Central park from our room
  • more of the view
 of 5 bubbles shayna797, 1 Mar 2017 | Read review
“get the luxury suite;)”
 of 5 bubbles teeteex01, 28 Feb 2017 | Read review
“Go the extra mile for a view of the city”
 of 5 bubbles B7551JUthomasb, 26 Feb 2017 | Read review
“As always book early”
 of 5 bubbles 962sammyk, 18 Feb 2017 | Read review
“Any room is excellent of itself.”
 of 5 bubbles Y7375BOrobertf, 11 Feb 2017 | Read review
5 of 5