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The Plaza

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2,028 Reviews from our TripAdvisor Community

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Showing 1,676: English reviews
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 September 2015 via mobile

Spent 7 days in NYC celebrating my 40th birthday. Treated ourselves to Afternoon Tea. Booked the table months earlier through Open Plan to ensure table. Didn't disappoint. For such an English tradition it was a treat to see our American friends get it so right. Three to choose from so lots of opportunity to spend a lot or a little.... More 

Helpful?
Thank Magicmac
Donovan A, Director of Operations at The Plaza, responded to this review

Dear Guest, Thank you for your comments and please allow me to extend our best wishes on the celebration of your 40th birthday. Thank you for allowing The Plaza to be a part of your special celebration and we are delighted to know that you enjoyed Afternoon Tea in the Palm Court! Warm regards, Donovan Alicea, Director of Operations More 

Cardiff, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 September 2015 via mobile

A bucket list hotel and a must do part of a New York visit. London its got to be The Ritz. New York, The Plaza. Well that's what we thought. Unfortunately The Plaza just doesn't get there. A beautiful iconic building, part of the best known architecture of the NY landscape and unrivalled location on 5th Avenue at the southern... More 

Helpful?
9 Thank PandCTraveling
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for your feedback and your comments are greatly appreciated. We certainly aim to provide a high level of service for each of our guests and I apologize that this visit failed to meet your expectations in some areas. Thank you again for your feedback. Warm regards, Donovan Alicea, Director of Rooms More 

NY
Level Contributor
535 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 18 September 2015

We had a wonderful high tea at The Plaza The service was wonderful. Not short of a waiter, or waitress to look after your every whim. And the food and drinks delicious. Well worth a visit. They really look after you. Highly recommend.

Helpful?
Thank BuddhistNYC
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for visiting us at The Plaza for Afternoon Tea in The Palm Court. I am delighted to know that you enjoyed your visit! Warm regards, Donovan Alicea, Director of Rooms More 

Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 September 2015

what can you say about the Plaza except ICONIC. As you enter the Plaza there is nothing but luxury, the best service and a feeling of quality. The chandeliers are just magnificent. The coffee area before the reception is just opulent... One of the best cappuccino in New York. The service is just excellent from every aspect of the hotel.... More 

Helpful?
Thank Gsauls
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for your feedback and I am so pleased that you enjoyed the beauty and service of The Plaza! Warm regards, Donovan Alicea, Director of Rooms More 

Level Contributor
146 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 17 September 2015

It is expensive...no doubt about it! I had high expectations and I wanted to enjoy every bit of my experience here, from Eloise to the Palm Court restaurant. We could only afford one night but enjoyed the Todd English Food Hall, the Kriegler perfumes, browsing in the Plaza shop, and, of course the Eloise shop. Friends came to visit and... More 

Helpful?
Thank Christina C
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us and I certainly appreciate your comments. We are so pleased you chose to stay with us at The Plaza and that you were able to experience all that we have to offer. I hope to welcome you back again soon. Warm regards, Donovan Alicea, Director of... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2015 via mobile

Once a month a few girlfriends and myself get dressed up and have afternoon tea at various places, we call our group "Fascinators and Tea". We had tea last Sunday at The Plaza and it was amazing. Our server Fariz was the absolute best! He catered to our every need and the food was great! Great atmosphere, wonderful service and... More 

Helpful?
Thank Dawn H
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for your comments in regards to your Afternoon Tea experience at The Palm Court and our wonderful colleague Fariz! He will also be delighted to learn of your experience. Warm regards, Donovan Alicea, Director of Rooms More 

Istanbul, Turkey
Level Contributor
125 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 17 September 2015 via mobile

If you stay that hotel dont forget to lock your room! A staff try to get in to my room 4 times a day,this was ridiculous. I stayed 2 different rooms,one of them is suite ,the other is a room with terrace. You can smoke and sunbath in the room with terrace(5th floor)This room is smaller than suite and it... More 

Helpful?
2 Thank yogurtlukebap
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for your comments and your feedback is appreciated. I apologize that the housekeepers attempts to enter your room were disruptive, but happy to hear that you enjoyed your stay. Warm regards, Donovan Alicea, Director of Rooms More 

Portland, Oregon
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 September 2015

We purchased a 4-day stay at the Plaza as part of a charity auction. The room was arranged via a travel agent and we were assured we had a 'superior' room. We paid way over rack rate for our days. What we got was 1) an interior room with no view and the smallest room on the floor, 2) a... More 

Helpful?
6 Thank PDXPK
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for sharing your feedback with us. I’m extremely disappointed to learn that your stay was less than satisfactory, especially since this was a stay won at a charity auction. This is not the type of guest experience that we aim to provide and I would like to express my most sincere apologies. I truly regret that... More 

Level Contributor
441 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 15 September 2015

This time, I stayed at the Carnegie Suite. The suite is about 1000 sq feet with a king size bed room and a separated living room. The room is luxurious from every aspect and very detailed. There was another suite on my floor (I think it was larger suite) and Will Smith came out from the room and we shared... More 

Helpful?
Thank Gaspard_de_la_nuit
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for your comments. I’m pleased to learn you enjoyed your stay in the Carnegie Suite! I hope to welcome you back again in the future. Warm regards, Donovan Alicea, Director of Rooms More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 September 2015 via mobile

I took my mum away for her 50th birthday, so our dreams of staying at the plaza hotel came true ! Firstly we are big home alone fans so this was our reasoning for this hotel choice.. We was not disappointed!!! Upon arrival we was upgraded to a signature room was simply amazing! The room was beautiful and clean! The... More 

Helpful?
Thank Victoria W
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for choosing The Plaza for your mother’s special 50th birthday celebration! We are delighted to be a part of your special moments and memories. Thank you for your comments and we look forward to welcoming you back for another memorable stay. Warm regards, Donovan Alicea, Director of Rooms More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. ... more   less 

Additional Information about The Plaza

Address: Fifth Avenue at Central Park South, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: €504 - €1,341 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Plaza 5*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Fairmont Hotels, Odigeo, Hotels.com and Jetsetter so you can book your The Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Plaza New York City
Plaza Hotel New York City
Hotel Style:
#26 Spa Hotel in New York City
#50 Green Hotel in New York City
#94 Luxury Hotel in New York City
#104 Business Hotel in New York City
#105 Romantic Hotel in New York City
#132 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Plaza staff and other travellers.
26 questions
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Bedale, United Kingdom

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I´m speaking about tea, only”
 of 5 bubbles mliporac, 26 Nov 2016 | Read review
“Excellent location just at Central park and shopping and top Restaurant near by”
 of 5 bubbles 875markusz, 9 Nov 2016 | Read review
“top floors renovated section”
 of 5 bubbles AviBanon, 3 Nov 2016 | Read review
“ask for view”
 of 5 bubbles HowardJfan, 18 Oct 2016 | Read review
“Even if you get less of a view, ask for a room facing inwards to avoid the traffic noice”
 of 5 bubbles bulgenes, 6 Oct 2016 | Read review
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