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The Plaza

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The Plaza
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2,141 Reviews from our TripAdvisor Community

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Showing 1,763: English reviews
Miami, Florida
Reviewed 2 weeks ago

One the most famous hotels in the world. The room I was assigned had a slightly smell of cigar. After calling the front desk I was changed immediately to another room. The rooms are very luxurious and the service is excellent. The concierge are knowledgeable and they recommended nice places to eat in SoHo and downtown. It is an expensive...

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Helpful?
Thank Cohiba305
Rafal K, Manager at The Plaza, responded to this review

Dear Cohiba305, On behalf of the entire team at The Plaza I would like to thank you for sharing your experience on TripAdvisor. We are truly proud that you enjoyed your stay and the service we provide. It is also very rewarding to learn that you consider us as the one of the most famous hotels in the world, just...

Phoenix, Arizona
Reviewed 2 weeks ago via mobile

Stopped in at the plaza hotel to enjoy the atmosphere and the drinks at the plaza bar. The place was quite busy with business people and groups of friends. The friendly staff welcomed us and since we were a party of five they offered us a table which had a reserved sign. I applaud the staff for not letting single...

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Thank imatse80
Chilton Trinity, United Kingdom
Reviewed 2 weeks ago via mobile

Short stopover at the plaza hotel during a business trip. Staff were very friendly and helpful throughout my stay with recommendations and directions. Rooms are very luxurious with lots of little touches to make your stay memorable. With central park on your doorstep also it makes for a great experience for both business or pleasure.

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Thank Dan L
New Albany, Ohio
Reviewed 2 weeks ago

Many hotels claim to be the "best" and charge you for it. But not all of them live up to their ratings and prices. We stayed there for 2 nights and it was excellent from beginning to end - top to bottom. Thank you for excellent service.

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Thank foodie5607
Washington DC, District of Columbia
Reviewed 3 weeks ago

The Plaza was impeccable. Staff went over and beyond to ensure my stay was extra special. I booked a junior suit which was marvelous. In room dining was very efficient and fast. The accommodated my significant others diet really well. The food was absolutely divine. I also enjoyed the Breakfast restaurant really calm setting . The steak and eggs was...

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Helpful?
Thank kashi559
Rafal K, Manager at The Plaza, responded to this review

Dear kashi559, Thank you for reviewing your recent stay at The Plaza. It is very rewarding to learn that you were impressed by the service we provide. I also would like to thank you for recognizing our colleagues, especially Babul for an excellent service he provided. We will certainly look forward to seeing you once again at The Plaza. Sincerely,...

Jerualem
Reviewed 3 weeks ago

I love the Plaza. IFor me it is a not to be missed part of my vacation. The staff is amazing and very welcoming. The doormen and consierge are the same year after year and always make me feel welcome and theyt are happy to see me. I have stayed in many different rooms including the Edwardian Suite and the...

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Thank Udelgb
Rafal K, Manager at The Plaza, responded to this review

Dear Udelgb, Thank you for your kind words in this 5-star review, it is always a pleasure to receive such a positive feedback! I will be delighted to share your compliments with our team and recognize excellent service they provide every day. We are certainly looking forward to welcoming you once again! Rafal Krywko Director, Guest Experience

Toronto
Reviewed 3 weeks ago via mobile

Had a quick 2 night stop over at The Plaza with my daughter on our way back to Australia from Toronto. Every little detail, including the few emails back and forth with the hotel prior to our stay, was great. I noted that I would be travelling with my 5 year old and when we checked into our room there...

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Thank TravellingMontys
Rafal K, Manager at The Plaza, responded to this review

Dear TravellingMontys, Thank you for taking the time to share your feedback on TripAdvisor. A mother/daughter trip is always very special and it gives me great pleasure to know that we managed to give you a memorable experience. We will certainly look forward to seeing you once again at The Plaza. Sincerely, Rafal Krywko Director, Guest Experience

Buckinghamshire, United Kingdom
Reviewed 4 weeks ago via mobile

On our recent trip to New York City, my friend and I treated ourselves to cocktails and afternoon tea. The service was impeccable and we were well looked after. The Plaza is a beautiful hotel with lots of history and gorgeous interior. We were served a variety of sandwiches, cakes and scones - it's a pity that we couldn't eat...

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1Thank NatalieJMA
Montreal
Reviewed 4 weeks ago

I had dining certificates from Fairmont hotels so I decided to eat in the Champagne bar while I was recently in town. Both times, I got a wonderful table next to a window overlooking 5th avenue. *Lunch: I had the lobster roll. It was good, though small. I also had a bloody mary which was very good. *Dinner: I had...

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Thank cricri7
Atlanta, Georgia
Reviewed 4 weeks ago

For Valentine's Day (our 30th one), my husband booked us a room at the Plaza (only our 3rd time actually staying in Manhattan). He wanted a view of Central Park, so he booked us a suite. Hands down, the most expensive room we've ever booked. We had theater tickets for "Beautiful" (which was excellent) and dinner plans in the city....

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Thank shayna797
Rafal K, Manager at The Plaza, responded to this review

Dear shayna797, Thank you for your kind words in this 5-star review, it is always a pleasure to receive such a positive feedback! I will be delighted to share your compliments with our team and recognize how well your arrival experience was handled. We sincerely hope we will have the opportunity to welcome you and your husband to The Plaza...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. ... more   less 

Additional Information about The Plaza

Address: Fifth Avenue at Central Park South, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: €588 - €1,215 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Plaza 5*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Fairmont Hotels, Despegar.com, Hotels.com, Travelocity and Jetsetter so you can book your The Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Plaza New York City
Plaza Hotel New York City
Hotel Style:
#19 Spa Hotel in New York City
#50 Green Hotel in New York City
#79 Luxury Hotel in New York City
#104 Business Hotel in New York City
#105 Romantic Hotel in New York City
#132 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Plaza staff and other travellers.
31 questions
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Calgary, Canada
Bedale, United Kingdom

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Questions? Get answers from The Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“call and ask for the view you want.”
  • view of Central park from our room
  • more of the view
 of 5 bubbles shayna797, 1 Mar 2017 | Read review
“get the luxury suite;)”
 of 5 bubbles teeteex01, 28 Feb 2017 | Read review
“Go the extra mile for a view of the city”
 of 5 bubbles B7551JUthomasb, 26 Feb 2017 | Read review
“As always book early”
 of 5 bubbles 962sammyk, 18 Feb 2017 | Read review
“Any room is excellent of itself.”
 of 5 bubbles Y7375BOrobertf, 11 Feb 2017 | Read review
5 of 5