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Traveller (55)
Room & Suite (30)
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Location
Full view
Getting there
La Guardia Airport10 km
Newark Liberty Intl Airport17 km
42nd St – Port Authority Bus Terminal3 min
Times Square5 min
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Reviews (90)
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All reviews times square penn station stay there again around the corner bunk plug repair manhattan avenue
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1 - 5 of 59 reviews
Reviewed yesterday

Our room was small. It had no wardrobe or drawer for our clothes.The reception area was very dark when we arrived. There was 2 lifts but only one worked for the whole week we were there and the housekeepers/ hotel staff had it constantly in...More

Date of stay: December 2018
Thank Heather L
Hotel's Favourite
Reviewed 21 June 2018

We drove from Toronto to New York City with my sister and our young adult children. first time for myself and my sister had driven it 3 times. Comfort Suites in Times Square was a very convenient location. Subway is near by and all the...More

Date of stay: April 2018
3  Thank kay7762017
Reviewed 2 weeks ago

Start by saying the kids loved this hotel. Really cute from the outside, the room was small but totally functional and modern (we chose bunk beds). The rooms had Kindles at each bed which was fun and modern and cool - kids loved it and...More

Date of stay: November 2018
Thank Mischka1628
Response from Andrea W, Public Relations Manager at Lord & MorisResponded 1 week ago

Mischka, thank you so much for taking the time to review our hotel! We appreciate the feedback regarding the curtains and will pass that information along to our management team. Thank you for choosing to stay with us!

Reviewed 2 weeks ago

We had booked a room with two queen beds (didn't get any other hotel when we were booking it) and the the lady at reception told us that they cannot give us that room as her system told its just a queen bedroom. She was...More

Date of stay: November 2018
2  Thank anOOp7
Response from Andrea W, Public Relations Manager at Lord & MorisResponded 2 weeks ago

Hi Anoop, We apologize for your experience while staying with us. We hear your frustration, and have made our management team aware. We would like to try and fix the issue regarding incorrect guest room bookings for our future guests. We understand this is asking...More

Reviewed 4 weeks ago

Try to find a hotel in Manhattan with a rate that doesn't ruin your budget for the rest of your trip. This fall it seemed impossible to stay in a room at one of my favourite places and not pay less than 1200$ for three...More

Date of stay: October 2018
Thank Shadia1071
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Maisie A
3 December 2018|
AnswerShow all 7 answers
Response from 932DavidM932 | Reviewed this property |
Pretty much accurate pics. It is a very funky place, not luxury, formerly a Comfort Inn. If on a budget I would stay again.
1
Vote
farley11
28 September 2018|
AnswerShow all 7 answers
Response from 343AMA343 | Reviewed this property |
No. There is not even a toothbrush if you forget yours.
2
Votes
Jennifer D
1 September 2018|
Answer
Response from TabithaGilroy | Reviewed this property |
Call back durong the day and call more than once. They are even worse by email. Around 2-3 weeks
1
Vote
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