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Front staff is nice, however they owe us a refund from a flood they had and we had to check out (10 days ago). Anyone else part of this flood and hearing nothing? They have over $700 of our money and no returned calls, staff...More
The customer service here is terrible. It took me 20 minutes to check in and no one greeted me in the mean time. The front desk staff had been rude, disrespectful, and accused me of lying. They said that there was smoking in the room...More
Disgusting establishment. Parked my car across the street and walked to the hotel. First thing I come across is a group of cops escorting a supposed "prostitute" out of the property. Lobby looks like a setting out of the walking dead. The rooms are so...More
Watch out for hidden 50 dollar BS security charge! No water: too bad! No elevator: walk!
Hotels.com really let me down here. Come on people! Others count on our reviews. Anything other than a 1 for this horrendous piece of trash is ludicrous. Im so...More
Because this place has changed names over the course of my reservation and stay, some of what I experienced may not be accurate for others in the future. I used Hotwire to try to get a room for 1 night at a reasonable price near...More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Yes they will store your luggage. They don’t have a separate room though. The hotel is so small that they just hold all the luggage next to the front desk in the lobby. Security didn’t appear to be an issue as there are... More
Yes they will store your luggage. They don’t have a separate room though. The hotel is so small that they just hold all the luggage next to the front desk in the lobby. Security didn’t appear to be an issue as there are multiple employees right there all the time. Sorry, can’t answer about packages.