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Hilton Garden Inn New York/Manhattan-Chelsea

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Traveller (318)
Room & Suite (198)
Dining (16)
Ratings and reviews
Certificate of Excellence
  • Excellent45%
  • Very good39%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“flower district”(198 reviews)
“penn station”(185 reviews)
“new york”(232 reviews)
View all reviews
What's included
Free Internet
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
Delight in Hilton Garden Inn New York/Manhattan-Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station...
Offers from Hilton Garden Inn New York/Manhattan-Chelsea
Special Offer: Double Points, Every Stay
Hotel deals
View all hotel information
Location and contact
121 West 28th Street, New York City, NY 10001-6102
Hotel website
10.5 km to La Guardia Airport
534 restaurants are within a 0.5 km radius
0.5 km from Empire State Building
View nearby attractions and restaurants
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Reviews (2,194)
There are newer reviews for Hilton Garden Inn New York/Manhattan-Chelsea
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1,912 results
Traveller rating
845
734
217
71
45
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845
734
217
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45
Show reviews that mention
All reviewsflower districtpenn stationnew yorktimes squaremicrowave and fridgemadison square gardentwo queen bedshotel is locatedconvenient locationwould definitely stay here againfront desk staffbusiness centerempire state buildingfew blocksthe high linecity viewstreet noise
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11 - 15 of 1,912 reviews
Reviewed 2 weeks ago

I had an easy time checking in, great service from their cook to order breakfast service team, very large size room for NYC compared to other NYC hotels I have stayed in. I definitely appreciated the quiet, seems well insulated from street noise!

Thank sjbrooks2018
Reviewed 2 weeks ago

We chose this location because it is close to Madison Square Garden. Everything was great, including the manager who contacted us several times to make sure I had received our recipe correctly (Originally I had not). Everything is a bit on the small side(NYC location)...More

Review collected in partnership with Hilton Garden Inn
Thank Somewhat
Reviewed 3 weeks ago via mobile

Nice hotel in the Chelsea area of NYC. The staff was great. Adam helped out after I left several items when we departed. He boxed them up and sent them to me. Affordable place to stay, close to subway and shopping.

Thank Spencer E
Reviewed 4 weeks ago

I researched a place to stay in New York for a business trip. I found this hotel in Chelsea, with a great location in a fun area, close to work. The breakfast was included, food was good and their morning staff was really attentive. However...More

Thank mmtz92
Response from John-HiltonHelp, on behalf of management at Hilton Garden Inn New York/Manhattan-ChelseaResponded 3 weeks ago

Dear mmtz92, Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your stay back in January. We apologize for the issues encountered with your bed’s comfort and the unpleasant odor endured, and we are working...More

Reviewed 5 weeks ago

Have stayed here previously staff is always attentive and rooms clean. Breakfast is very good you can get omelette to order , eggs to order, fruit is always fresh and staff very accommodating. Location in Chelsea district convenient to subway , Madison Square Park.

Review collected in partnership with Hilton Garden Inn
1  Thank BBQPhil
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$152 - US$470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#77 Family Hotel in New York City
#190 Romantic Hotel in New York City
#195 Business Hotel in New York City
Room types
Non-Smoking Rooms
Details
Price range
US$152 - US$470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#77 Family Hotel in New York City
#190 Romantic Hotel in New York City
#195 Business Hotel in New York City
Room types
Non-Smoking Rooms
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Traveller (318)
Room & Suite (198)
Dining (16)
Amenities (19)
Nearby
Chelsea
Home to hundreds of art galleries, beautiful
brownstones, and one of New York’s newest and most
popular attractions, Chelsea is one of the city’s
jewels when it comes to neighbourhood life. The
contemporary art scene is an integral part of the
neighbourhood’s identity, with gallery openings almost
every night of the week and countless exhibits to
explore. As a longtime hub of gay culture in New York
...More
Questions & Answers
Ask a question
Recontradiego
12 June 2018|
AnswerShow all 4 answers
Response from benjamin g | Reviewed this property |
our room was in the 13th floor. it had enough room on both sides of the bed to bring in a couch if needed.
0
Votes
Pete M
26 May 2018|
AnswerShow all 5 answers
Response from ASamir-FoodReviewer | Reviewed this property |
Yes, there is. Have a nice and safe trip. 😊
1
Vote
jayjay1974
15 February 2018|
Answer
Response from Carole B | Reviewed this property |
Hi, I prepaid so can’t answer most of inquires. They do hold for incidental best to call and see if they will take cash . There was no resort fee. Best to sign up at Hilton website for free wi-fi. They will hold your... More
0
Votes
Room Tips
"Lower floors are a good idea in NYC if you don't want to stop at every floor on your way down!"
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"Rooms near the ice maker are noisy"
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"rooms on the higher floors, to the back (away from the elevators and away from the street noise of 28th..."
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"Higher the floor possibly quieter"
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