We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Garden Inn New York/Manhattan-Chelsea

Expedia.comUS$229*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$283*
US$229*
US$232*
US$283*
US$229*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Hilton Garden Inn New York\/Manhattan-Chelsea
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

1,970 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,715: English reviews
Start your review of Hilton Garden Inn New York/Manhattan-Chelsea
 Click to rate
Antigua
Reviewed 4 days ago NEW

Absolutely no complaints! Friendly courteous staff who stored our bags and called us when our room was ready, ahead of the scheduled check in time. Easy to walk to main attractions in NYC. Reliable wifi in lobby area and rooms. Onsite convenience store. Awesome view of the city buildings from our room (12th floor). Room had a microwave which came...

 Report
Helpful?
Thank TrekTours
HOTEL’S FAVOURITE REVIEW
Reviewed 17 April 2017 via mobile

Quick check in, friendly staff, clean spacious room with all necessary amenities. Didn't have to look for anything. Excellent location, within walking distance to many landmarks. No issues at all and would definitely return.

 Report
Helpful?
Thank Usplus4
About Hotel's Favourite Review
Management response:

Thank you for leaving some feedback from your most recent stay with us and we appreciate your five-star rating too! I am pleased to read your overall experience was great, you were able to experience our wonderful staff and our proximity to great local spots. We thank you for choosing us and am very much looking forward to accommodating you...

Plano, Texas
Reviewed 1 week ago NEW

We were visiting with our 8yr old for Spring Break and wanted a hotel with a central location but quiet area. This place had it all. Subway 1 1/2 blocks down the road and parks and grid iron buidling a few blocks away. Breakfast was nice and rooms were clean and comfortable. No complaints from us and we're business travelors...

 Report
Helpful?
Thank Amanda H
Duxbury, Massachusetts
Reviewed 1 week ago

Who knew there was a street full of florists in the middle of Manhatten? I know hat now. This is a relatively small hotel with nicely sized room and a nicely done breakfast buffet, although I'm not sure I would pay the $17.95 charge for it (we received complimentary breakfast coupons due to being Hilton Honors members). Staff is friendly...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Claudia D
North Tonawanda, New York
Reviewed 1 week ago

Visited NYC in May. Great time of year to go! The hotel was in a great location near subways and restaurants! Loved all the flower places right out front, so pretty during the day! Staff was very friendly! Would stay here again!

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Cindy C
Reviewed 1 week ago

Found this hotel to be good value for New York Hotel prices. The rooms are not very big but were more than adequate. Bathroom was fine too. Hotel staff were extremely friendly and willing to help. The location of the hotel is excellent, twenty minute walk to Times Square and two underground stations close by. We did not have breakfast...

 Report
Helpful?
Thank Sarah S
Reviewed 1 week ago

Bathrooms tired classic leaking toliet smeared with sealant. Simply tired and dirty but perhaps what you get for a 3 star hotel in NY vs other more modern or more expensive hotel. Good location with easy access to the subway system heading up and downtown.

 Report
Helpful?
Thank colin c
Sufian U, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Colin C, Thank you for taking the time to share your experience about your recent stay at our hotel. We are very sorry to hear we were not able to meet and exceed your expectations with your room and overall hotel look. I can assure you that this is not the standard in our hotel. We have informed our...

Reviewed 2 weeks ago via mobile

I usually stay in Chelsea as its convenient to Penn Station, away from Times Square madness, usually less expensive than the rest of the city, and offers a great hub to great areas of the city. The hotel is very clean, well maintained and the fragrance of flowers abounds as the entire street is a Mecca of florists it seems....

 Report
Helpful?
1Thank DestressedA
Management response:

Hello and thank you very much for such a shining review. I am very happy to see that you enjoyed your overall stay. Your review makes all of us here proud that we can continue to provide a pleasant atmosphere with comfortable accommodations. We appreciate it very much! Thank you very much for choosing us and we would love to...

Fort Bragg, California
Reviewed 2 weeks ago

This is my second stay at this hotel. The room is comfortable as is the bed. It's always clean. It has black out shades which help you sleep. Towels, soap, etc. are fine. There is a desk chair but no armchair in the room, so you have to sit on the bed if there is more than one of you...

 Report
Helpful?
Thank Linda Jo S
Sufian U, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Hello Linda Jo S, Thank you for posting your review following your recent stay with us. We appreciate your continuous loyalty and compliments on our beds, cleanliness, and in-room amenities. We sincerely apologize for the inconvenience you experienced with the internet. We have informed our IT department and will immediately improve our internet service. Due to our high occupancy, we...

gr
Reviewed 2 weeks ago

It was a very nice choise, as we travelled all the family together. The room was adequate for 4 persons, 2 king size beds. Well equiped and clean. The coffee / tea facility in the room very convenient. We tried the breakfast which was not included in the price, and it was very good and not too expensive, for NY...

 Report
Helpful?
Thank mf2006

440 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (298)
Viewed
View from Room (24)
Viewed
Room/Suite (98)
Viewed
Bathroom (26)
Viewed
Hotel & Grounds (47)
Viewed
Dining (3)
Viewed
Other (100)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (112)
Viewed
Amenities (19)
Viewed
King Guest Room (24)
Viewed
Dining (11)
Viewed
The Hotel (36)
Viewed
Two Queen Guest Room (22)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Hotel & Grounds (9)
Viewed
Dining (9)
Viewed
Room/Suite (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (1)
Viewed
Other (6)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these New York City hotels
Chelsea
Hampton Inn Manhattan-Chelsea
Hampton Inn Manhattan-Chelsea
#151 of 467 in New York City
1,832 reviews
Chelsea
Cambria hotel & suites New York - Chelsea
Cambria hotel & suites New York ...
#52 of 467 in New York City
745 reviews
Chelsea
Fairfield Inn & Suites New York Manhattan/Chelsea
Fairfield Inn & Suites New York ...
#183 of 467 in New York City
795 reviews
Show Prices
Show Prices
Show Prices
Chelsea
Doubletree Hotel Chelsea - New York City
Doubletree Hotel Chelsea - New Y...
#317 of 467 in New York City
1,927 reviews
Chelsea
Courtyard New York Manhattan/Chelsea
Courtyard New York Manhattan/Che...
#122 of 467 in New York City
801 reviews
Chelsea
Hilton New York Fashion District
Hilton New York Fashion District
#167 of 467 in New York City
3,310 reviews
Show Prices
Show Prices
Show Prices

Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Delight in Hilton Garden Inn New York/Manhattan-Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy's, Fisher Price, Cisco Systems. ... more   less 

Additional Information about Hilton Garden Inn New York/Manhattan-Chelsea

Address: 121 West 28th Street, New York City, NY 10001-6102
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: €160 - €412 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New York/Manhattan-Chelsea 3.5*
Number of rooms: 169
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Hotwire, Travelocity, Expedia, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Garden Inn New York/Manhattan-Chelsea reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton
Hotel Style:
#151 Family Hotel in New York City
#195 Romantic Hotel in New York City
#201 Business Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and other travellers.
27 questions
Ask a question

See all questions (27)

Questions? Get answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We staued on the 18th floor and it was good.”
R414OSsarahs, 17 May 2017 | Read review
“Rear located rooms are quieter vs hearing early am garbage trucks clearing bags of garbage”
218colinc, 15 May 2017 | Read review
“away from the elevator, on floor 10 or above for less noise”
LindaJ0S, 11 May 2017 | Read review
“Higher floor would be quieter as further away from delivery truck noise.”
Q8031WHchristinec, 29 Apr 2017 | Read review
“The higher the floor the quieter but you may wait awhile for elevator if high up.”
luxtrvl, 17 Feb 2017 | Read review
5 of 5
Expedia.com
US$229* /night
View Deal
GardenInn.comUS$232
Hotels.comUS$229
CancelonUS$283
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates