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Hilton Garden Inn New York/Manhattan-Chelsea

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Traveller (324)
Room & Suite (207)
Dining (22)
Overview
  • Excellent45%
  • Very good39%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“flower district”(194 reviews)
“penn station”(181 reviews)
“new york”(229 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Garden Inn New York/Manhattan-Chelsea
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn New York/Manhattan-Chelsea
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,212)
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1,926 results
Traveller rating
852
737
219
73
45
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LanguageEnglish
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852
737
219
73
45
Show reviews that mention
All reviewsflower districtpenn stationnew yorktimes squaremicrowave and fridgemadison square gardentwo queen bedshotel is locatedconvenient locationwould definitely stay here againbusiness centerfront desk staffempire state buildingfew blockscity viewthe high linestreet noise
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1 - 5 of 1,926 reviews
Reviewed yesterday

Negative: The lady who checked us in did not provide friendly service and did not announce breakfast, lounge, bar, whatever the hotel provides for guests. The next day upon checkout at noon, same lady, no smile no thank you. Why? because our skin color determines...More

Thank Lu L
Hotel's Favourite
Reviewed 11 June 2018 via mobile

Hotel was on 1 way street and close to restaurants. Very pretty lobby and staff. We requested microwave and fridge. they accommodated my high floors as well. The room was pretty big for three people. We also all fit on the bed. I think it...More

Thank Xang3l
Reviewed 3 days ago

Loved the hotel, the staff, the cleanliness of the hotel. Not a fan of all the construction but that is out of the control of the hotel and wasn't a major problem. Walking distance to lots of places. Good recommendations from the staff.

Review collected in partnership with Hilton Garden Inn
Thank Jmumom416
Reviewed 3 days ago

Staff at this property is awesome. They are great at the front desk, the bar, the concierge, and at breakfast. Location is great for where we were doing business. The rooms could use a refresh, especially for the cost of these rooms.More

Review collected in partnership with Hilton Garden Inn
Thank michaelwM5772KB
Response from Lisa L, Front Office Supervisor at Hilton Garden Inn New York/Manhattan-ChelseaResponded 2 days ago

Dear Michaelw5772KB, First and foremost, we are sorry to hear that you were not fully satisfied with your overall stay with us at the Hilton Garden Inn Chelsea and would like to apologize for not fully exceeding your expectations. I am pleased to note that...More

Reviewed 1 week ago

Booked it for family holiday. Happy with our stay. Room sizes are slightly smaller than exoected. Room coffee, tea and water was not enought for two and not many choices. Over all ambience was fine. Staff were veey helpful.

Review collected in partnership with Hilton Garden Inn
Thank mahmed860181
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$193 - US$509 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#76 Family Hotel in New York City
#189 Romantic Hotel in New York City
#194 Business Hotel in New York City
Room types
Non-Smoking Rooms
Details
Price range
US$193 - US$509 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#76 Family Hotel in New York City
#189 Romantic Hotel in New York City
#194 Business Hotel in New York City
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (324)
Room & Suite (207)
Dining (22)
Amenities (19)
Business Centre & Event Rooms (2)
Nearby
Chelsea
Home to hundreds of art galleries, beautiful
brownstones, and one of New York’s newest and most
popular attractions, Chelsea is one of the city’s
jewels when it comes to neighbourhood life. The
contemporary art scene is an integral part of the
neighbourhood’s identity, with gallery openings almost
every night of the week and countless exhibits to
explore. As a longtime hub of gay culture in New York
...More
Questions & Answers
Ask a question
Recontradiego
12 June 2018|
AnswerShow all 4 answers
Response from benjamin g | Reviewed this property |
our room was in the 13th floor. it had enough room on both sides of the bed to bring in a couch if needed.
0
Votes
Pete M
26 May 2018|
AnswerShow all 5 answers
Response from ASamir-FoodReviewer | Reviewed this property |
Yes, there is. Have a nice and safe trip. 😊
1
Vote
janine m
15 February 2018|
Answer
Response from Carole B | Reviewed this property |
Hi, I prepaid so can’t answer most of inquires. They do hold for incidental best to call and see if they will take cash . There was no resort fee. Best to sign up at Hilton website for free wi-fi. They will hold your... More
0
Votes
Room Tips
"Lower floors are a good idea in NYC if you don't want to stop at every floor on your way down!"
Read review
"Rooms near the ice maker are noisy"
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"rooms on the higher floors, to the back (away from the elevators and away from the street noise of 28th..."
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"Higher the floor possibly quieter"
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