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New York Hilton Midtown

10,826 reviews
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Traveller (2148)
Room & Suite (1127)
Dining (99)
Overview
  • Excellent24%
  • Very good41%
  • Average21%
  • Poor9%
  • Terrible5%
Travellers talk about
“central park”(1,410 reviews)
“great location”(1,763 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
4.0 Star Hotel
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Offers from New York Hilton Midtown
Special Offer: Double Points, Every Stay
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (10,826)Write a Review
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Traveller rating
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1,907
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2,211
3,147
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516
Show reviews that mention
All reviewsthe executive loungecentral parkgreat locationnew yorktimes squarerockefeller centerlarge hotelradio city music hallbusy hotelfew blocksfifth avenuehousekeeping staffhigh floorcorner roomstreet noisebagelsmoma
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3,721 - 3,725 of 8,748 reviews
Reviewed 20 April 2015 via mobile

This is worse!!!! No coffee or tea facilities no water glass only glass for teeth. No water given wifi only in foyer but very little seats to avail it. Second room on complaint is good but the first was as big as my bathroom and...More

Thank Carol J
Response from Kek98, Director of Sales at New York Hilton MidtownResponded 21 April 2015

Dear Carol J, We are sorry we were unable to provide you with the quality of amenities and service you expect from Hilton during your recent stay. We apologize for the issues in your room and will work with our maintenance team to ensure this...More

Reviewed 20 April 2015

I had a perfect experience staying at the Hilton. Great location,great service, there were alot of great facilities, it was very clean and the best part is that the hotel is very close to alot of great things (central park,times square,shops.5th ave) Just a perfect...More

Thank Ismail H
Response from Kellie C, Director of Sales at New York Hilton MidtownResponded 22 April 2015

Dear Ismail H, Thank you for your kind words. It is wonderful to know we could provide you with great service and varied amenities in a central location. We hope you had a wonderful time in New York City. We look forward to our next...More

Reviewed 20 April 2015

If you aren't familiar with the city, let's start with the location. This hotel is located in between Times Square and Central Park - so depending what type of NY trip you are interested in, you could fulfill numerous activities all just a few blocks...More

Thank Daniella F
Reviewed 20 April 2015

I have stayed here MANY times over the past 8 years on business and have seen and experienced this hotel going down hill fast! The service is horrible, the rooms are a train wreck, and the quality is just plain disgusting! Do yourself a HUGE...More

3  Thank AnW520
Response from Kek98, Director of Sales at New York Hilton MidtownResponded 21 April 2015

Dear AnW520, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback, and we’re very sorry you were unhappy with the condition of your guest room. Guest feedback is incredibly important to us. We...More

Reviewed 20 April 2015 via mobile

I like the rooms - larger than the norm for NYC, the hotel is always crowded due to guests and conventions but always with an elevator ready to bring you up or down. The rooms smell clean and you can open the windows a crack...More

Thank sebsreichel
Response from Kellie C, Director of Sales at New York Hilton MidtownResponded 22 April 2015

Dear sebsreichel, Thank you for your review. We are pleased that the size of our rooms and functional windows are to your liking. That being said, we regret that you do not find the lobby to be similarly welcoming. As you note, it is a...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$222 - US$588 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Green Hotel in New York City
#114 Family Hotel in New York City
#200 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$222 - US$588 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Green Hotel in New York City
#114 Family Hotel in New York City
#200 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (2148)
Room & Suite (1127)
Dining (99)
Pool & Beach (1)
Business Centre & Event Rooms (14)
Amenities (10)
Family and Play Areas (4)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Lynne1108
17 February 2018|
AnswerShow all 4 answers
Response from TracyW610 | Reviewed this property |
Hotels routinely "block" a certain amount on your credit card that you use at sign in. This "block" is simply to cover incidentals should there be any. Incidentals might be in-room movies rented and/or snack bar/restaurant... More
1
Vote
John M
20 January 2018|
AnswerShow all 2 answers
Response from NewYorkHiltonMidtown | Property representative |
Dear John M, Thank you for your question. For the convenience of our guests, our onsite parking garage located on 53rd & 54th street between 6th & 7th Avenue, makes it easy to park and enjoy your stay. We look forward to... More
0
Votes
scoutharper
15 January 2018|
AnswerShow all 6 answers
Response from NewYorkHiltonMidtown | Property representative |
Thank you for your question. Being ideally situated in the heart of the city, makes it easy for guests to explore some of the finest dining scenes. Our concierge team, located in the lobby, is more than happy to assist... More
1
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Room Tips
"Go to a different hotel."
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"Get the corner room and higher floor."
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"Stay away from the elevators, people walking thru the halls can be very loud."
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"ask for a room on high floors to avoid street noise"
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