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New York Hilton Midtown

10,828 reviews
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Traveller (2148)
Room & Suite (1127)
Dining (99)
Overview
  • Excellent24%
  • Very good41%
  • Average21%
  • Poor9%
  • Terrible5%
Travellers talk about
“central park”(1,410 reviews)
“great location”(1,763 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
4.0 Star Hotel
All hotel details
Offers from New York Hilton Midtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (10,828)Write a Review
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All reviewsthe executive loungecentral parkgreat locationnew yorktimes squarerockefeller centerlarge hotelradio city music hallbusy hotelfew blocksfifth avenuehousekeeping staffhigh floorcorner roomstreet noisebagelsmoma
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3,241 - 3,245 of 8,749 reviews
Reviewed 28 July 2015

Hotel concierge service was horrible. No one offered to help me with my heavy luggage on arrival or departure. Breakfast at the hotel for $67 for a kid and one adult was outrageous and it was not worth it. Overall the staff were not htat...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Alberta S
Response from NewYorkHiltonMidtown, Director of Marketing at New York Hilton MidtownResponded 3 August 2015

Dear Alberta S, We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. As well, I understand...More

Reviewed 27 July 2015

what I would expect from a Hilton in central NYC, you could debate value but difficult to be critical it did the job very well.Breakfast overpriced go out across the road on 53rd st to the deli.A very busy lobby but polite & business like...More

1  Thank D J K
Response from NewYorkHiltonMidtown, Director of Marketing at New York Hilton MidtownResponded 28 July 2015

Dear D J K, We appreciate your review. As you mentioned we are a large hotel, located in the heart of Midtown. One of our main priorities is to provide friendly service so each guest can enjoy a relaxing stay. We would love to welcome...More

Reviewed 27 July 2015

Wow! I was really let down by staying here. I was looking for a two queen size and only given a king size with sofa...the room was extremely small and tight for a family of four. Bathroom needs alot of work...mold was found, towel rack...More

2  Thank DrEitan
Response from NewYorkHiltonMidtown, Director of Marketing at New York Hilton MidtownResponded 3 August 2015

Dear DrEitan, Thank you for your feedback of your recent stay with us. I understand that you were not satisfied with the condition of your guest room, and I am deeply disappointed by that. I sincerely apologize for this. I assure you that we will...More

Reviewed 27 July 2015

Clean, but basic. Not as modern as other Hilton-family properties in Manhattan. Rooms have a "classic" hotel feel and aroma. Elevators are an issue-- in busy times you can end up waiting for 4+ elevators just to find one that has room. The gym here...More

Thank Gabe T
Response from NewYorkHiltonMidtown, Director of Marketing at New York Hilton MidtownResponded 28 July 2015

Dear Gabe T, Thank you for your review. Our guest rooms are currently undergoing renovations to upgrade the décor, furniture and wall finishing. We are aware our elevators can become busy during certain hours and are working on ways to improve this experience for guests....More

Reviewed 27 July 2015

This hotel is well situated for Central Park, Times Square,museums and 5th Avenue shopping. It is popular for conventions and so can be very busy and expensive. The rooms are comfortable but sound proofing can be an issue if you have noisy neighbours. The beds...More

Thank arkay72
Response from NewYorkHiltonMidtown, Director of Marketing at New York Hilton MidtownResponded 28 July 2015

Dear arkay72, We appreciate your feedback. We apologize if you experienced some noise at night during your stay. Our goal is to ensure each guest has a relaxing visit and we try our best to accommodate all. In addition, we understand our elevators can become...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$224 - US$599 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Green Hotel in New York City
#114 Family Hotel in New York City
#200 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$224 - US$599 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Green Hotel in New York City
#114 Family Hotel in New York City
#200 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (2148)
Room & Suite (1127)
Dining (99)
Pool & Beach (1)
Business Centre & Event Rooms (14)
Amenities (10)
Family and Play Areas (4)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Lynne1108
17 February 2018|
AnswerShow all 4 answers
Response from TracyW610 | Reviewed this property |
Hotels routinely "block" a certain amount on your credit card that you use at sign in. This "block" is simply to cover incidentals should there be any. Incidentals might be in-room movies rented and/or snack bar/restaurant... More
1
Vote
John M
20 January 2018|
AnswerShow all 2 answers
Response from NewYorkHiltonMidtown | Property representative |
Dear John M, Thank you for your question. For the convenience of our guests, our onsite parking garage located on 53rd & 54th street between 6th & 7th Avenue, makes it easy to park and enjoy your stay. We look forward to... More
0
Votes
scoutharper
15 January 2018|
AnswerShow all 6 answers
Response from NewYorkHiltonMidtown | Property representative |
Thank you for your question. Being ideally situated in the heart of the city, makes it easy for guests to explore some of the finest dining scenes. Our concierge team, located in the lobby, is more than happy to assist... More
1
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Room Tips
"Go to a different hotel."
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"Get the corner room and higher floor."
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"Stay away from the elevators, people walking thru the halls can be very loud."
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"ask for a room on high floors to avoid street noise"
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