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New York Hilton Midtown

10,823 reviews
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Traveller (2148)
Room & Suite (1127)
Dining (99)
Overview
  • Excellent24%
  • Very good41%
  • Average21%
  • Poor9%
  • Terrible5%
Travellers talk about
“central park”(1,410 reviews)
“great location”(1,763 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
4.0 Star Hotel
All hotel details
Offers from New York Hilton Midtown
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (10,823)Write a Review
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2,211
3,145
1,906
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516
Show reviews that mention
All reviewsthe executive loungecentral parkgreat locationnew yorktimes squarerockefeller centerlarge hotelradio city music hallbusy hotelfew blocksfifth avenuehousekeeping staffhigh floorcorner roomstreet noisebagelsmoma
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3,071 - 3,075 of 8,745 reviews
Reviewed 8 September 2015

I have had some issues with this particular hotel in the past. The problems were brought to the attention of Ms Cahill who handled everything with decorum and the professionalism that one expects from the Hilton brand. This recent trip was everything and more than...More

1  Thank Andreas191076
Response from NewYorkHiltonMidtown, Director of Marketing at New York Hilton MidtownResponded 9 September 2015

Dear Andreas191076, Thank you for your review. We take every piece of guest feedback as direction on ways we can improve our offerings for future guests. I’m happy to know our team was able to Make it Right and improve your experience at our hotel....More

Reviewed 8 September 2015 via mobile

I love the way the receptionists welcome people ... The service is very very good and especially I would like to thank "Luis Bergles" for his service , the try to provide the best possible deals and upgrades for your reservation . The breakfast provided...More

Thank Kranti R
Response from NewYorkHiltonMidtown, Director of Marketing at New York Hilton MidtownResponded 9 September 2015

Dear Kranti R, Thank you for your review and recent stay. We will pass your comments along to our team members. It was a pleasure to have you with us and we’re delighted to know you received warm and friendly service. We’re looking forward to...More

Reviewed 8 September 2015

Most people pick this hotel because it is very close to Central Park and is relatively less expensive than other large-branded hotels in the area. Really have to say that one should look for alternatives, perhaps looking at lesser brands (e.g., Hilton Garden Inn or...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank PNW13
Response from NewYorkHiltonMidtown, Director of Marketing at New York Hilton MidtownResponded 9 September 2015

Dear PNW13, Thank you for your review. We appreciate your feedback, and we’re very sorry you were unhappy with the condition of your guest room. We are currently undergoing renovations of our guest rooms to improve décor, furniture and wall painting. As well, we are...More

Reviewed 8 September 2015

The hotel was perfect for our stay in NYC, close to all our favourite spots (MoMA, Central Park, Ray's Pizza); within easy walking distance for Times Square and theatre district. Also easy to grab a subway to get further downtown.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Tanya D
Response from NewYorkHiltonMidtown, Director of Marketing at New York Hilton MidtownResponded 9 September 2015

Dear Tanya D, We appreciate your review. Midtown is a fantastic area to explore many iconic NYC attractions and we’re happy you found our location convenient. If your travels bring you back to the city soon we hope to welcome you again. NYCNH_DS@hilton.com New York...More

Reviewed 8 September 2015 via mobile

The staff are great at this hotel , and superb immaculate rooms . Lovely food . I look forward to my next stay at this hotel . Thank you to all the kind staff The reception staff so good , I lost my room key...More

Thank LONDONLADY767
Response from NewYorkHiltonMidtown, Director of Marketing at New York Hilton MidtownResponded 9 September 2015

Dear LONDONLADY767, Thank you for your review. We are thrilled to hear you enjoyed your stay. One of our top goals is to make sure each guest experiences personalized and friendly service so they can have a relaxing stay. We look forward to your next...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$207 - US$565 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Green Hotel in New York City
#114 Family Hotel in New York City
#200 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$207 - US$565 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Green Hotel in New York City
#114 Family Hotel in New York City
#200 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (2148)
Room & Suite (1127)
Dining (99)
Pool & Beach (1)
Business Centre & Event Rooms (14)
Amenities (10)
Family and Play Areas (4)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Lynne1108
17 February 2018|
AnswerShow all 3 answers
Response from TracyW610 | Reviewed this property |
Hotels routinely "block" a certain amount on your credit card that you use at sign in. This "block" is simply to cover incidentals should there be any. Incidentals might be in-room movies rented and/or snack bar/restaurant... More
1
Vote
John M
20 January 2018|
AnswerShow all 2 answers
Response from NewYorkHiltonMidtown | Property representative |
Dear John M, Thank you for your question. For the convenience of our guests, our onsite parking garage located on 53rd & 54th street between 6th & 7th Avenue, makes it easy to park and enjoy your stay. We look forward to... More
0
Votes
scoutharper
15 January 2018|
AnswerShow all 6 answers
Response from NewYorkHiltonMidtown | Property representative |
Thank you for your question. Being ideally situated in the heart of the city, makes it easy for guests to explore some of the finest dining scenes. Our concierge team, located in the lobby, is more than happy to assist... More
1
Vote
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12345664
Room Tips
"Get the corner room and higher floor."
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"Stay away from the elevators, people walking thru the halls can be very loud."
Read review
"ask for a room on high floors to avoid street noise"
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"Higher floors have a better view. Floor 13,17 looked really nice."
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