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Holiday Inn Express New York City

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Holiday Inn Express New York City
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1,083 Reviews from our TripAdvisor Community

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Showing 806: English reviews
York, ME
Reviewed 5 days ago NEW

We stayed there for 2 nights while in town on business. It is not a fancy hotel, the lobby is small and utilitarian, but the people are very friendly and helpful. The room we had was very small, but clean and neat. It's a tall hotel with only 6 rooms per floor (at least on our floor). Breakfast was included...

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Helpful?
Thank Al-Sue-Maine
Reviewed 2 weeks ago

The service is really good. The location is excellent. The rooms are pretty small, but it's New York, so chances are you will not be spending most of your day in a little room. The staff is very friendly, the breakfast is included and there are tons of places to have breakfast, lunch or dinner in a 2 block ratio....

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Helpful?
Thank Yuhsi T
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for such great feedback. We are so happy to know that the service we strive to provide was certainly provided to you during your stay. We hope to see you again soon.

Charlotte, North Carolina
Reviewed 2 weeks ago via mobile

Really loved this hotel. Staff was so nice and even held my bag for a few hours after check out . It is so incredibly close to everything...4 blocks from Rockefeller center! My aunt and I stayed in the standard room. It was small, but still large enough for 2 adults. Bathroom was quite clean. Very minimal noise at night....

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Helpful?
Thank unccqueen2003
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you so much for such a marvelous review. It is so nice to know the goal we strive to reach with our guest has been met during your stay. We hope we can be your hotel of choice whenever you visit New York City. Happy New Year!

Boston
Reviewed 2 weeks ago

I enjoyed my visit very much. Location is terrific; despite being extremely close to most anything you could want in Manhattan, the street is quiet. Restaurants, bars, shopping and subway access are all within a block or two. My room was on the 21st floor. All rooms are small, as to be expected, but the things I liked included the...

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Helpful?
Thank BiztravelguyBoston
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for taking the time to tell us about your recent stay with us. We are so happy to know you enjoyed your stay and can't wait to see you again in the near future.

Yoe, PA
Reviewed 3 weeks ago via mobile

A little taken back by this property. I know it's New York City but this hotel doesn't perform up to the brand standards. The lobby area is very congested and in need of updating. The tables reminded me of a school lunch room. The breakfast area left a lot to be desired. The breakfast in fact was so substandard we...

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Helpful?
1Thank cuinthemoon
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for your most valued feedback. We are sorry to hear that we did not meet your expectations while you stayed with us. We wish we could have a made a difference while you were still here.

Southern Wales, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed at this hotel from 19th December 2016 for 4 nights. This was our second time visiting New York. I couldn't fault this hotel it is everything you want for a short break the rooms were clean, the bed was very comfortable and the shower was hot what more do you want when you are in New York City and...

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Helpful?
Thank ejx_travel_live_love
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for taking the time to tell us about your recent stay with us. We are glad to know you were able to enjoy New York City and our property offered you the location to explore. We hope to see you again in the near future and wish you a safe and prosperous New 2017 Year.

Ashburn, Virginia
Reviewed 3 weeks ago

I am being a platinum member of IHG club, I had stayed in many properties of IHG including HI Express. This hotel is in the lowest level of all HIE I have ever stayed. The rooms are very small, breakfast options are limited and not as per standard of HIE. On top of that, we had no hot water on...

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Helpful?
Thank ManishMittal2012
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for sharing your most valued feedback with us regarding your recent stay with us. We are sad to know we did not meet your expectations. We aim to always exceed our guests expectations despite our smaller size property. We wish we could have made a difference while you were still here with us. Please feel free to contact...

White Plains, New York
Reviewed 4 weeks ago via mobile

It's a value overnight place to crash without any perks. TV included but great location. You can go anywhere. It was clean and tidy as well. Restaurants everywhere too. For $89 you can't go wrong for being in NYC.

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Thank Ray P
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for sharing your experience with us. We are glad you enjoyed your stay and found our location to be of great value for you. Have safe and prosperous New 2017 Year.

Nitro, West Virginia, United States
Reviewed 4 weeks ago

This hotel was very affordable and clean. We loved this centralized location where we could walk to most places within 25-30 minutes. We were also pleasantly surprised by the room size. Couldn't have asked for a better stay!

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Helpful?
Thank Andy M
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for such great feedback. We are ecstatic to know you enjoyed your stay with us and and can't wait to host your next stay in New York City again. Happy Holidays!

Massachusetts
Reviewed 15 December 2016

We were too early to check in so we relaxed in the lounge area until the desk clerk came over and told us our room was ready. checkin was swift. the girl at the desk was friendly and efficient. We had a compact (typical NYC room) yet perfect room for our two-night stay. King bed, desk, soft chair with reading...

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Helpful?
Thank chiefj
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for taking the time to review your stay. We are happy to see the location, staff experience and cleanliness were all positive aspect of your stay. We hope you keep us in mind if you return to New York. Happy Holidays!

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Fifth Avenue Hotel. Built in 2005, the hotel features include complimentary American breakfast, free in-room wireless high-speed internet access and free local phone calls.The Holiday Inn Express Fifth Avenue is a brand new modern, twenty-two story high rise hotel centrally located within close proximity to numerous restaurants, museums, 5th Ave shopping and the following attractions: Times Square, Rockefeller Center, Grand Central Station, Empire State Building, St. Patrick's Cathedral, Bryant Park, Radio City Music Hall, Carnegie Hall, Lincoln Center, Broadway Theatre District and the Jacob Javits Convention Center. We are also a short cab ride away from Madison Square Garden, Macy's, Lord and Taylor, American Girl, the Modern Museum of Art, NYU, FIT, and the Chelsea Piers. Stay with us if you are in town to see the Today Show which is right up the street from us, as is the David Letterman Show and Good Morning America. Visit New York City, and Stay Smart at the Holiday Inn Express Fifth Avenue Hotel. ... more   less 

Additional Information about Holiday Inn Express New York City

Address: 15 West 45th Street, New York City, NY 10036
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: €115 - €376 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn New York City
New York City Holiday Inn
Holiday Inn Express Manhattan
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New York City staff and other travellers.
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Questions? Get answers from Holiday Inn Express New York City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There isn't a lot of noise on the higher floors. Room 2006 faces the back of the building, and was pretty quiet”
 of 5 bubbles Al-Sue-Maine, 18 Jan 2017 | Read review
“This is irrelevant, all rooms are pretty much the same thing.”
 of 5 bubbles yuhsit, 8 Jan 2017 | Read review
“Front rooms on the higher floors, might be desirable. We lived in back rooms.”
 of 5 bubbles thepochas, 13 Dec 2016 | Read review
“One away from ice machines and cleaning stations”
 of 5 bubbles mixip, 29 Nov 2016 | Read review
“Rear facing for low noise!”
 of 5 bubbles P2625GHkyleb, 2 Nov 2016 | Read review
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