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Holiday Inn Express New York City

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Holiday Inn Express New York City
Holiday Inn Express New York City
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1,114 Reviews from our TripAdvisor Community

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Showing 822: English reviews
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Bournemouth, United Kingdom
Reviewed 2 days ago NEW

We recently stayed at this hotel as a family of 4 - 2 adults and 2 children. Prior to arriving at the hotel I had read the mixed reviews and wasn't quite sure what to expect. The positives about this hotel - the main one is the location, It is very central and 1 min walk to 5th Avenue. We...

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Helpful?
Thank Claire R
Calabasas, California, United States
Reviewed 6 days ago NEW

Before arrival, i contact the hotel, two times in email, no respond, two times called the 800 number (i was outside US for business before arrival), no one picked up the phone. No Platium upgrade, no welcome drink, no welcome fruit. all the ask were refused with cold face. feel bad

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Thank Ted Zhang 章
Wendover, United Kingdom
Reviewed 3 weeks ago via mobile

I got a last minute room for one night for under $100, was for a nice suite which was more than adequate for the night. Wifi worked well. I chose this hix over other hotels at same price for breakfast but there was no hot items, the juice machine was broken and a long q for the toaster; I ended...

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Helpful?
Thank Joe M
Romania
Reviewed 4 weeks ago

Yes, it is small - if you're looking for a grande lobby and rooms with space for several large suitcases, this may not be your best choice. For a quick stay it has everything you need including free wifi, office area to print parking coupons or boarding passes, coffee machine in the room, free coffee/tea throughout the day in the...

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Thank Dordelondra
Cannock, United Kingdom
Reviewed 19 March 2017 via mobile

We opted for this hotel as it had larger rooms and was a little further out reflected by the price. The hotel is a good base for a trip to New York. There are restaurants and a couple of bars near to it and a McDonald's. we used McDonald's for a quick and reasonable breakfast option. We walked everywhere from...

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Thank Josie_Jo
Port Glasgow, United Kingdom
Reviewed 19 March 2017

Hotel was ideal, close to 5th Avenue, Times Square a great base for visiting tourist attractions. All the staff were friendly and helpful. The hotel could do with upgrading as it somewhat tired and dated. Room was very clean and tidy, but was tired looking in decor. Breakfast free, but very basic i.e muffins, cereal, toast and coffee, very limited...

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Helpful?
Thank Paul R
IHGService, Guest Relations Manager at Holiday Inn Express New York City, responded to this review

Hello Paul R! Thank you for your feedback regarding your stay at Holiday Inn Express New York City Fifth Avenue, NY. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient, cleanliness and customer service. However, I'm sorry as we fell below your expectation...

Reviewed 16 March 2017

Had a quick weekend stay at the Holiday Inn Express on 5th Ave. & 45th St. Stay was awesome. Staff were friendly, rooms spacious and very clean. Location was great for the attractions we were interested in.

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Thank James B
La Plata, Argentina
Reviewed 14 March 2017 via mobile

The best location, quiet atmosphere, good breakfast, very good service and staff. I highly recommend it for a short stay in new York! And the price is very convenient. I will not doubt about returning to that hotel in my next visit!

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Thank lkuguel
Bluffton, South Carolina
Reviewed 10 March 2017 via mobile

Steps from Fifth Avenue, this hotel is walkable to tons of restaurants, attractions and subways. The room was nicely furnished and quiet considering its location. I did think the bed could use replacement. Front desk personnel were friendly and extremely helpful. The hotel really has no lobby to speak of and the breakfast area is inadequate at best but if...

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Thank formerexpatCT
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

formerexpatCT, Thank you for taking the time to review your stay. We are pleased to see the staff was friendly and extremely helpful. We hope we are your first options if you plan to return to New York.

Sydney, Australia
Reviewed 1 March 2017

The room and bath are of adequate size. Hot water is unreliable. The reception staff said at night they switch the hot water system off so my first night, having arrived late and tired had to shower in cold water. Other nights it was hard to get the right temperature, it was either burning hot or cold. This may be...

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Thank manitree
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for comments. We are sorry to hear that your stay wasn't as perfect as we wish it would have been. I hope that this does not deter you from staying at any of our properties within our brand and help us regain your trust again.

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Fifth Avenue Hotel. Built in 2005, the hotel features include complimentary American breakfast, free in-room wireless high-speed internet access and free local phone calls.The Holiday Inn Express Fifth Avenue is a brand new modern, twenty-two story high rise hotel centrally located within close proximity to numerous restaurants, museums, 5th Ave shopping and the following attractions: Times Square, Rockefeller Center, Grand Central Station, Empire State Building, St. Patrick's Cathedral, Bryant Park, Radio City Music Hall, Carnegie Hall, Lincoln Center, Broadway Theatre District and the Jacob Javits Convention Center. We are also a short cab ride away from Madison Square Garden, Macy's, Lord and Taylor, American Girl, the Modern Museum of Art, NYU, FIT, and the Chelsea Piers. Stay with us if you are in town to see the Today Show which is right up the street from us, as is the David Letterman Show and Good Morning America. Visit New York City, and Stay Smart at the Holiday Inn Express Fifth Avenue Hotel. ... more   less 

Additional Information about Holiday Inn Express New York City

Address: 15 West 45th Street, New York City, NY 10036
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: €196 - €408 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City 3*
Number of rooms: 124
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Also Known As:
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn New York City
New York City Holiday Inn
Holiday Inn Express Manhattan
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New York City staff and other travellers.
33 questions
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Questions? Get answers from Holiday Inn Express New York City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no upgrade for IHG platium member. so when you need suite, just book a suite”
tedzhang_, 19 Apr 2017 | Read review
“Probably higher rooms may have better view of city.”
paulrP7322CR, 19 Mar 2017 | Read review
“Great access to 5th Avenue and Rockerfeller Building”
C2584ZYjamesb, 16 Mar 2017 | Read review
“Room xx01 faces the back, is quiet but may have water reliability issues.”
manitree, 1 Mar 2017 | Read review
“Six rooms/suites per floor, nothing special about any location.”
jstrauch2016, 10 Feb 2017 | Read review
5 of 5